Air Canada PDL Terminal – João Paulo II Airport

As a leading global airline, Air Canada is proud to offer its passengers a seamless travel experience at João Paulo II Airport (PDL) in Ponta Delgada City. The Air Canada PDL Terminal is designed to provide our customers with the convenience and comfort they expect from one of the world’s most trusted airlines.
Air Canada PDL Terminal - João Paulo II Airport
Air Canada operates from Terminal 1 at PDL, a modern facility designed to cater to the needs of today’s travelers. This terminal is equipped with a range of amenities to ensure your journey begins and ends comfortably.

What is the Air Canada PDL Terminal Address and Location Map?

Air Canada PDL Terminal Address:

Nordela, 9500-749 Ponta Delgada, Portugal

The Air Canada PDL Terminal is located within Terminal 1 at João Paulo II Airport (PDL) in Ponta Delgada City. The terminal map can be found on the Air Canada website, providing a detailed layout of the facilities and services available.

Air Canada PDL Terminal Location Map

This map provides a detailed layout of the terminal, including the location of check-in counters, security checkpoints, lounges, restrooms, shops, and restaurants. You can find this map on the official Air Canada website or at the terminal itself. Terminal 1 at PDL Airport is located on the north side of the airport. The Air Canada check-in counters and departure lounges are situated within this modern terminal, making it easy for passengers to navigate and access the airline’s services.

How to Contact Air Canada Terminal PDL?

To contact the Air Canada Terminal at PDL Airport, you can use the following information:
Airport Name João Paulo II Airport
João Paulo II Airport Address Nordela, 9500-749 Ponta Delgada, Portugal
João Paulo II Airport Phone Number +1-877-445-3112 /  351 296 205 400
Air Canada Contact Number 1-888-422-7533
João Paulo II Airport Code PDL
Air Canada Ticket Counter Hours 24/7
Type International
Air Canada PDL Terminals Terminal 1
Air Canada Official Website https://aircanada.com/
Official YouTube https://www.youtube.com/user/aircanada
Official Twitter https://twitter.com/AirCanada
Official Facebook https://www.facebook.com/aircanada
Official Instagram https://www.instagram.com/aircanada
By utilizing these various contact options, Air Canada customers can ensure they receive the support and information they need for a smooth and enjoyable travel experience through the PDL Terminal.

PDL Air Canada Terminal Departure

Air Canada operates out of Terminal 1 at João Paulo II Airport (PDL) in Ponta Delgada City. This is the Air Canada PDL Departure Terminal. Key details about the Air Canada PDL Departure Terminal:
    • Air Canada Operations: Within Terminal 1, Air Canada Terminal PDL has dedicated check-in counters, gates, and departure lounges for its passengers. This allows for a streamlined experience as customers move through the airport.
    • Departure Procedures: Passengers departing on Air Canada flights from the PDL Departure Terminal will check in at the designated Air Canada counters or kiosks, clear security, and proceed to their assigned gate within Terminal 1.
    • Terminal 1 Map: The PDL Airport website and Air Canada’s website both provide detailed terminal maps that show the layout of Terminal 1, including the location of the Air Canada facilities and services.
By operating out of the modern and well-equipped Terminal 1 at PDL, Air Canada is able to offer its customers a comfortable and efficient departure experience as they embark on their journeys.

Air Canada PDL Arrivals Terminal

Air Canada arrivals at João Paulo II Airport (PDL) in Ponta Delgada City are handled at Terminal 1, the same terminal where Air Canada operates its departures. Here are the key details about the Air Canada PDL Arrivals Terminal:
    • Arrivals Process: Upon landing at PDL, Air Canada Terminal PDL passengers will disembark their aircraft and proceed to the Terminal 1 arrivals area. This is where they will go through customs and immigration, collect their checked baggage, and exit the terminal.
    • Terminal 1 Map: The terminal map for PDL Airport, available on the airport’s website and Air Canada’s website, provides a detailed layout of Terminal 1, including the arrivals area and the location of the various amenities.
    • Connecting Flights: If Air Canada passengers are connecting to another flight, they will need to proceed to the departures area of Air Canada Terminal PDL after clearing customs and immigration. Air Canada’s staff and signage will guide them to the appropriate gates and departure lounges.
By handling both arrivals and departures at the modern and well-equipped Terminal 1, Air Canada is able to provide a seamless and convenient travel experience for its passengers at PDL Airport.
Air Canada PDL Terminal - João Paulo II Airport

Queries Handled by Air Canada PDL Terminal

The Air Canada PDL Terminal customer service team is equipped to handle a wide range of queries and concerns related to your travel experience. Here are some examples of queries that can be handled by the team:
    • Flight status: You can inquire about the status of your flight, including any delays or cancellations.
    • Check-in: The team can assist you with the check-in process, including online check-in and baggage check-in.
    • Baggage: If you have any queries or concerns regarding your checked luggage, such as lost or damaged bags, the team can assist you.
    • Seat assignments: If you have any questions or concerns regarding your seat assignment, the team can help you make changes to your booking or answer any queries.
    • Special assistance: If you require special assistance, such as wheelchair assistance or traveling with a pet, the team can make the necessary arrangements for you.
    • Flight changes: If you need to make changes to your flight, such as changing your travel dates or canceling your booking, the team can assist you.
    • Visa and travel documents: The Air Canada Terminal PDL team can provide guidance on visa requirements, travel documents, and other travel-related queries.
Remember, the customer service team at the Air Canada PDL Terminal is available 24/7 to help you with your travel-related queries. Don’t hesitate to reach out to them for assistance with your travel needs.

Air Canada Facilities and Services Available at João Paulo II Airport

Air Canada offers a range of facilities and services at João Paulo II Airport to ensure a comfortable and convenient travel experience for its passengers. Here are some of the key facilities and services available:
    • Check-in counters: Air Canada Terminal PDL has dedicated check-in counters at Terminal 1, where passengers can check-in for their flights and check their baggage.
    • Self-service kiosks: Air Canada Terminal PDL Passengers can use self-service kiosks to check-in for their flights, select their seats, and print their boarding passes.
    • Priority check-in: Air Canada Terminal PDL Passengers traveling in premium cabins, such as Business Class or Premium Economy, can take advantage of priority check-in counters for a faster check-in process.
    • Duty-free shopping: Air Canada Terminal PDL Passengers can enjoy duty-free shopping at the terminal, with a range of products, including fragrances, cosmetics, and electronics.
    • Food and beverage: The Air Canada Terminal PDL offers a range of dining options, including restaurants, cafes, and fast food outlets, to cater to different tastes and preferences.
    • Special assistance: Air Canada Terminal PDLprovides special assistance to passengers with disabilities, including wheelchair assistance and assistance for passengers with hearing or visual impairments.
Air Canada offers a range of facilities and services to ensure a comfortable and convenient travel experience for its passengers at João Paulo II Airport. If you have any queries or concerns, don’t hesitate to reach out to the Air Canada customer service team for assistance.

Why Must You Choose Air Canada PDL Terminal?

There are several reasons why you should choose Air Canada PDL Terminal for your travel needs:
    • Convenience: Air Canada PDL Terminal is located in a convenient and accessible location, making it easy to get to and from the airport.
    • Comfort: The Air Canada Terminal PDL offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. These include comfortable seating, free Wi-Fi, duty-free shopping, and a variety of dining options.
    • Efficiency: Air Canada Terminal PDL is designed for efficiency, with dedicated check-in counters, self-service kiosks, and priority check-in for eligible passengers to ensure a smooth and hassle-free check-in process.
    • Safety: Air Canada places a high priority on safety, and the PDL Terminal is equipped with state-of-the-art security measures to ensure the safety and security of passengers and crew.
    • Reliability: Air Canada Terminal PDL is known for its reliability and punctuality, with a strong track record of on-time departures and arrivals.
    • Customer service: The Air Canada Terminal PDL customer service team is available 24/7 to assist passengers with their travel-related queries and concerns, ensuring a stress-free travel experience.
Choosing Air Canada PDL Terminal for your travel needs ensures a comfortable, convenient, and efficient travel experience, with the added benefit of top-notch customer service and a strong commitment to safety and reliability.

Parking and Transportation at João Paulo II Airport

João Paulo II Airport offers a range of parking and transportation options for passengers:
    • Parking: The airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is located close to the terminals and is ideal for quick pick-ups and drop-offs. Long-term parking is available for passengers who need to park their vehicles for an extended period. Economy parking is a more affordable option for passengers who don’t mind walking a bit further to the terminals.
    • Taxi and ride-hailing services: Taxis and ride-hailing services, such as Uber and Lyft, are available at the airport for passengers who prefer a more convenient and personalized transportation option.
    • Public transportation: The airport is served by several public transportation options, including the AirTrain, which connects the airport to the Ponta Delgada City subway and Long Island Rail Road. The AirTrain operates 24/7 and is a convenient and affordable way to get to and from the airport.
    • Car rental: Several car rental companies operate at the airport, offering a range of vehicles for passengers who prefer to rent a car for their travel needs.
    • Shuttle services: Shuttle services are available for passengers who need to get to nearby hotels, parking lots, or other destinations.
João Paulo II Airport offers a range of parking and transportation options to ensure a convenient and hassle-free travel experience for passengers. Whether you prefer to drive yourself, take a taxi, use public transportation, or rent a car, there are options available to suit your needs and preferences.

Nearby Hotels and Accommodation at João Paulo II Airport

There are several hotels and accommodations located near João Paulo II Airport, offering convenient and comfortable options for travelers:
    • TWA Hotel: Located within the airport, the TWA Hotel is a unique and stylish option that offers a range of amenities, including a rooftop pool, a fitness center, and several dining options.
    • Crowne Plaza PDL Airport Ponta Delgada City: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a restaurant.
    • Hilton Ponta Delgada PDL Airport: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a restaurant.
    • Holiday Inn Express PDL Airport Area: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a complimentary breakfast.
    • Fairfield Inn & Suites by Marriott PDL Airport: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a complimentary breakfast.
There are several hotels and accommodations located near João Paulo II Airport, offering convenient and comfortable options for travelers. Whether you prefer a unique and stylish option like the TWA Hotel or a more traditional hotel experience, there are options available to suit your needs and preferences.

Special Assistance at João Paulo II Airport (PDL)

João Paulo II Airport (PDL) offers a range of special assistance services for passengers with disabilities or special needs. These services include:
    • Wheelchair assistance: PDL Air Canada Terminal Passengers who require wheelchair assistance can request this service at the time of booking or at the airport. Wheelchair assistance is available for passengers who have difficulty walking or who require assistance getting to their gate.
    • Escort assistance: PDL Air Canada Terminal Passengers who require escort assistance can request this service at the time of booking or at the airport. Escort assistance is available for passengers who require assistance navigating the airport, including going through security and getting to their gate.
    • Sign language interpreters: Sign language interpreters are available upon request for passengers who are deaf or hard of hearing.
    • Visual paging: Visual paging is available for passengers who are deaf or hard of hearing. Visual paging displays messages on screens throughout the airport.
    • Service animals: PDL Air Canada Terminal Passengers who require service animals are permitted to bring them into the airport and onto the aircraft. Service animals must be properly identified and meet certain requirements.
    • Accessible restrooms: Accessible restrooms are available throughout the airport, including in the terminal and at the gates.
João Paulo II Airport offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and convenient travel experience. If you require special assistance, it is recommended that you notify your airline at the time of booking or contact the airport’s special assistance department for further information.

Air Canada Lounges and Waiting Areas at João Paulo II Airport

Air Canada operates a Maple Leaf Lounge at João Paulo II Airport, which is located in Terminal 1. The lounge offers a range of amenities and services for eligible passengers, including:
    • Complimentary food and beverages: The lounge offers a selection of hot and cold food options, as well as a range of beverages, including alcoholic and non-alcoholic options.
    • Comfortable seating: The lounge offers comfortable seating options, including chairs, couches, and workspaces.
    • Free Wi-Fi: The lounge offers free Wi-Fi for passengers to stay connected while waiting for their flight.
    • Business services: The lounge offers business services, including printing, faxing, and photocopying.
    • Showers: The lounge offers shower facilities for passengers who need to freshen up before their flight.
    • Newspapers and magazines: The lounge offers a selection of newspapers and magazines for passengers to enjoy.
Air Canada also offers a range of waiting areas in Terminal 1, which are available to all passengers. These areas offer comfortable seating, charging stations, and free Wi-Fi. Air Canada offers a range of lounge and waiting area options at João Paulo II Airport, providing passengers with a comfortable and convenient travel experience.

FAQs on PDL Airport Terminal Air Canada

What terminal does Air Canada fly out of at PDL Airport?

Air Canada operates out of Terminal 1 at João Paulo II Airport (PDL).

Where is the Air Canada check-in counter located at João Paulo II Airport (PDL)?

The Air Canada check-in counters and automated kiosks are located within Terminal 1 at PDL Airport.

Does João Paulo II Airport have an Air Canada lounge?

Yes, Air Canada passengers have access to the Maple Leaf Lounge, which is located within Terminal 1 at PDL Airport.

Where can I find the Air Canada baggage claim area at João Paulo II Airport?

The Air Canada baggage claim area is located within Terminal 1 at PDL Airport, where arriving passengers can collect their checked luggage.

Does João Paulo II Airport (PDL) have a hotel?

Yes, PDL Airport has several on-site hotel options, including the Courtyard by Marriott Ponta Delgada PDL Airport, Hilton Garden Inn Ponta Delgada/PDL Airport, and Hyatt Place Ponta Delgada/PDL Airport.

Where can I exchange currency at PDL Airport?

Currency exchange services are available at various locations throughout PDL Airport, including in the arrivals and departures areas of the terminals.

Where can I find the Air Canada ticket counter at PDL Airport?

The Air Canada ticket counters and check-in facilities are located within Terminal 1 at PDL Airport.

Does João Paulo II Airport have Wi-Fi?

Yes, PDL Airport provides free Wi-Fi access throughout the terminals, including the Air Canada PDL Terminal.

Where can I find a charging station at PDL Airport?

Ample charging stations for electronic devices are available throughout the terminals at PDL Airport, including in the Air Canada departure lounges and waiting areas.

How early should I arrive at PDL Airport for an Air Canada flight?

Air Canada recommends arriving at PDL Airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours before for international flights.

Can I bring food through security at PDL Airport?

Yes, passengers are generally allowed to bring food and non-alcoholic beverages through security checkpoints at PDL Airport, subject to TSA regulations.

Can I store my luggage at PDL Airport?

Yes, PDL Airport offers baggage storage and forwarding services for passengers who need to temporarily store their luggage.

What is the address of the Air Canada PDL Terminal?

The Air Canada PDL Terminal is located at Terminal 1, João Paulo II Airport, PDL Airport, Jamaica, NY 11430.

What is the phone number for the Air Canada PDL Terminal?

The phone number for the Air Canada PDL Terminal is 351 296 205 400.

What amenities and services are available at the João Paulo II Airport (PDL)?

PDL Airport offers a wide range of amenities and services, including dining options, duty-free shopping, passenger lounges, ground transportation, and accessibility services.

What ground transportation options are available at the Air Canada PDL Terminal?

Passengers can access various ground transportation options at the Air Canada PDL Terminal, such as taxis, rideshare services, the AirTrain PDL system, and public transit.

Are there any nearby hotels or accommodations for Air Canada passengers at João Paulo II Airport?

Yes, there are several on-site and off-site hotel options located near PDL Airport, including the Courtyard by Marriott, Hilton Garden Inn, and Sheraton PDL Airport Hotel.

What special assistance is available at the Air Canada PDL Terminal?

The Air Canada PDL Terminal offers a range of accessibility services, including wheelchair assistance, mobility equipment support, sensory assistance, and accommodations for passengers with special needs.

What is the process for handling lost or delayed baggage at the João Paulo II Airport?

Passengers can report any issues with their baggage, such as lost or delayed items, to the Air Canada staff at the PDL Terminal, who will assist with the claims process.

How can I contact the Air Canada PDL Terminal for further assistance?

Passengers can contact the Air Canada PDL Terminal by calling 351 296 205 400 or by reaching out to the airline’s customer service team through email or social media channels.

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