AirAsia BUR Terminal – Hollywood Burbank Airport

As a leading low-cost airline, AirAsia is proud to announce the opening of its dedicated terminal at Hollywood Burbank Airport (BUR) in Burbank City. This strategic move not only enhances the travel experience for our passengers but also solidifies our commitment to providing seamless and affordable air travel options. AirAsia operates from Terminal 5 at BUR International Airport. AirAsia BUR Terminal, also known as T5, is a state-of-the-art facility designed to accommodate a seamless travel experience. This terminal is home to various airlines, offering an extensive range of amenities and services to passengers.
AirAsia BUR Terminal - Hollywood Burbank Airport

What is the AirAsia BUR Terminal Address and Location Map?

The AirAsia BUR Terminal is located at Terminal 5 of Hollywood Burbank Airport in Burbank. The full address is:

2627 N Hollywood Way, Burbank, CA 91505, American States

Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.

AirAsia BUR Terminal Map

You can find a detailed location map of Terminal 5 on the official website of BUR International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options. To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.

How to Contact AirAsia Terminal BUR?

To contact AirAsia Terminal at BUR International Airport’s Terminal 5, you can use the following methods:
Airport Name Hollywood Burbank Airport
Hollywood Burbank Airport Address 2627 N Hollywood Way, Burbank, CA 91505, American States
Hollywood Burbank Airport Phone Number +1-877-445-3112 /  1 818-840-8840
AirAsia Contact Number/Chat Supoort https://support.airasia.com/s/article/How-to-Call-us?language=en_GB
Hollywood Burbank Airport Code BUR
AirAsia Ticket Counter Hours 24/7
Type International
AirAsia BUR Terminals Terminal 5
AirAsia Official Website https://www.airasia.com/en/gb
Official YouTube https://www.youtube.com/user/airasia
Official Twitter https://twitter.com/AirAsia
Official Facebook https://www.facebook.com/AirAsia
Official Instagram https://www.instagram.com/airasiacabincrew
You can also reach out to AirAsia through their official social media channels, such as Facebook, Twitter, or Instagram. While response times may vary, these platforms can be useful for general inquiries or assistance with non-urgent matters.

BUR AirAsia Terminal Departure

AirAsia flights depart from Terminal 5 at BUR Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia BUR Departure Terminal are:
    • Departure Terminal: AirAsia flights depart from Terminal 5 at Hollywood Burbank Airport (BUR).
    • Terminal Facilities: AirAsia Terminal BUR is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
    • Passenger Experience: By departing from Terminal 5, AirAsia Terminal BUR passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
The AirAsia Terminal BUR has dedicated its operations to Terminal 5 at BUR Airport, providing its passengers with a dedicated departure terminal equipped with the necessary infrastructure and amenities to support their travel needs.

AirAsia BUR Terminal Arrivals

The AirAsia arrivals terminal at BUR International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.
    • After disembarking from the aircraft, AirAsia Terminal BURpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
    • After clearing customs and immigration, AirAsia Terminal BUR passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.
For the information regarding AirAsia’s arrivals terminal, flight status, and customs and immigration procedures, always refer to the official websites of AirAsia and BUR International Airport.
AirAsia BUR Terminal - Hollywood Burbank Airport

Queries Handled by AirAsia BUR Terminal

The AirAsia staff at BUR International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the BUR Terminal include:
    • Flight Information: AirAsia Terminal BUR Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal BUR staff can provide information about specific flights, gate assignments, and boarding times.
    • Check-in and Baggage: AirAsia Terminal BUR staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
    • Ticketing and Reservations: AirAsia Terminal BUR Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
    • Special Assistance: AirAsia Terminal BUR Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
    • Immigration and Customs: AirAsia Terminal BUR staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
    • Airport Services and Facilities: AirAsia Terminal BUR Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.

AirAsia Facilities and Services Available at Hollywood Burbank Airport

AirAsia provides various facilities and services at Hollywood Burbank Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
    • Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal BUR may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
    • Baggage Services: AirAsia Terminal BUR provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
    • In-Flight Dining: AirAsia Terminal BUR offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
    • In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
    • Customer Service: AirAsia Terminal BUR provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.

Why Must You Choose AirAsia BUR Terminal?

Choosing the AirAsia BUR Terminal for your travel needs offers several advantages:
    • Convenient Location: The BUR AirAsia Terminal is located at Hollywood Burbank Airport, one of the busiest airports in the American States, providing easy access to various domestic and international destinations.
    • Wide Range of Destinations: BUR AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
    • Low-Cost Fares: Known as the world’s best low-cost airline, BUR AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
    • Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
    • Modern Facilities: AirAsia operates at BUR AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
    • Special Assistance: BUR AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
    • In-Flight Dining and Entertainment: BUR AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Choosing the AirAsia BUR Terminal offers a combination of convenience, affordability, quality service, and a wide range of travel options, making it an excellent choice for your travel needs.

Parking and Transportation at Hollywood Burbank Airport

Hollywood Burbank Airport (BUR) offers various parking and transportation options for passengers: Parking:
Short-term parking Long-term parking Valet parking
BUR provides short-term parking lots near the terminals for quick pick-ups and drop-offs. BUR offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period. BUR also provides valet parking services at select terminals for passengers who prefer a more convenient parking option.
Public Transportation:
Subway BUR is connected to the Burbank City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations.
Bus Several public bus lines serve BUR, connecting the airport to various locations in Burbank City and beyond.
Rail The Long Island Rail Road (LIRR) provides train service to and from BUR, connecting the airport to several locations in Long Island and Burbank City.
Taxis BUR has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option.
Rideshare services Rideshare companies such as Uber and Lyft also operate at BUR, offering passengers an alternative to taxis.
Car Rentals Several car rental companies operate at BUR, providing passengers with the option to rent a vehicle for their trip.
BUR offers a range of parking and transportation options to meet the needs of all passengers. Whether you prefer to drive, use public transportation, take a taxi, or rent a car, BUR has you covered. For the most up-to-date information on parking and transportation options, visit the official BUR International Airport website.

Nearby Hotels and Accommodation at Hollywood Burbank Airport

There are several hotels and accommodations located near Hollywood Burbank Airport (BUR) for passengers who need a place to stay before or after their flight:
TWA Hotel Located at BUR’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at BUR’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces.
Courtyard by Marriott BUR Airport This hotel is located just a few minutes from BUR airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Hilton Burbank BUR Airport The Hilton BUR Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Fairfield Inn & Suites by Marriott BUR Airport This hotel is located just a few miles from BUR airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.
Crowne Plaza BUR Airport Burbank The Crowne Plaza BUR Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
There are several hotels and accommodations located near BUR airport to meet the needs of all passengers. Whether you prefer a luxury hotel or a budget-friendly option, there is something for everyone. For the most up-to-date information on nearby hotels and accommodations, visit the official BUR International Airport website.

Special Assistance at Hollywood Burbank Airport (BUR)

Hollywood Burbank Airport (BUR) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:
Wheelchair Assistance BUR provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Accessible Restrooms BUR has accessible restrooms located throughout the airport, including in the terminals and near the gates.
TTY Phones BUR has TTY phones available for passengers who are deaf or hard of hearing.
Service Animals BUR allows service animals to accompany passengers with disabilities in the airport and on flights.
Visual Paging BUR offers visual paging services for passengers who are deaf or hard of hearing.
Accessible Transportation BUR has accessible transportation options available, including accessible taxis and buses.
BUR is committed to providing a welcoming and accessible environment for all passengers. If you need special assistance, it’s best to contact your airline or the airport’s information desk in advance to make arrangements. For the most up-to-date information on special assistance services at BUR, visit the official BUR International Airport website.

AirAsia Lounges and Waiting Areas at Hollywood Burbank Airport

AirAsia operate its own lounges at Hollywood Burbank Airport (BUR). Passengers traveling with AirAsia can access the lounges and waiting areas available at BUR airport through various means. Here are some options:
Priority Pass Priority Pass is a membership program that provides access to airport lounges worldwide, including at BUR Passengers can purchase a membership or receive one through certain credit cards or travel programs.
Airline Lounges Several airlines operate lounges at BUR, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass.
Public Waiting Areas BUR has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight.
Airport Restaurants and Shops BUR has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options.
AirAsia operate its own lounges at BUR, passengers can still access a range of lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

FAQs on BUR Airport Terminal AirAsia

What terminal does AirAsia fly out of at BUR Airport?

AirAsia operates out of Terminal 5 at Hollywood Burbank Airport (BUR).

Where is the AirAsia check-in counter located at Hollywood Burbank Airport (BUR)?

The AirAsia check-in counter is located in Terminal 5 at BUR airport.

Does Hollywood Burbank Airport have a AirAsia lounge?

No, BUR does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

Where can I find the AirAsia baggage claim area at Hollywood Burbank Airport?

The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at BUR airport.

Does Hollywood Burbank Airport (BUR) have a hotel?

Yes, there are several hotels located near BUR airport, including the TWA Hotel, Courtyard by Marriott BUR Airport, and Hilton Burbank BUR Airport.

Where can I exchange currency at BUR Airport?

Currency exchange services are available at various locations throughout BUR airport, including in the terminals and near the gates.

Where can I find the AirAsia ticket counter at BUR Airport?

The AirAsia ticket counter is located in Terminal 5 at BUR airport.

Does Hollywood Burbank Airport have Wi-Fi?

Yes, BUR offers free Wi-Fi throughout the airport.

Where can I find a charging station at BUR Airport?

Charging stations are available throughout BUR airport, including in the terminals and near the gates.

How early should I arrive at BUR Airport for a AirAsia flight?

AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.

Can I bring food through security at BUR Airport?

Yes, you can bring food through security at BUR airport, but liquids are subject to certain restrictions.

Can I store my luggage at BUR Airport?

Yes, luggage storage services are available at BUR airport, including in the terminals and near the gates.

What is the address of the AirAsia BUR Terminal?

The address of Terminal 5 at BUR airport is 2627 N Hollywood Way, Burbank, CA 91505, American States.

What is the phone number for the AirAsia BUR Terminal?

The phone number for Terminal 5 at BUR airport is +1 818-840-8840.

What amenities and services are available at the Hollywood Burbank Airport (BUR)?

BUR offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.

What ground transportation options are available at the AirAsia BUR Terminal?

Ground transportation options at Terminal 5 at BUR airport include taxis, buses, shuttles, and car rentals.

Are there any nearby hotels or accommodations for AirAsia passengers at Hollywood Burbank Airport?

Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott BUR Airport, and Hilton Burbank BUR Airport.

What special assistance is available at the AirAsia BUR Terminal?

Special assistance is available at Terminal 5 at BUR airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.

What is the process for handling lost or delayed baggage at the Hollywood Burbank Airport?

If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.

How can I contact the AirAsia BUR Terminal for further assistance?

You can contact Terminal 5 at BUR airport by calling 1 818-840-8840 or visiting the airport’s official website for more information.

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