AirAsia GDL Terminal – Guadalajara International Airport

As a leading low-cost airline, AirAsia is proud to announce the opening of its dedicated terminal at Guadalajara International Airport (GDL) in Guadalajara City. This strategic move not only enhances the travel experience for our passengers but also solidifies our commitment to providing seamless and affordable air travel options. AirAsia operates from Terminal 5 at GDL International Airport. AirAsia GDL Terminal, also known as T5, is a state-of-the-art facility designed to accommodate a seamless travel experience. This terminal is home to various airlines, offering an extensive range of amenities and services to passengers.
AirAsia GDL Terminal - Guadalajara International Airport

What is the AirAsia GDL Terminal Address and Location Map?

The AirAsia GDL Terminal is located at Terminal 5 of Guadalajara International Airport in Guadalajara. The full address is:

Carretera Guadalajara Chapala Km 17.5, 45659 Tlajomulco de Zúñiga, Jalisco, Mexico

Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.

AirAsia GDL Terminal Map

You can find a detailed location map of Terminal 5 on the official website of GDL International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options. To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.

How to Contact AirAsia Terminal GDL?

To contact AirAsia Terminal at GDL International Airport’s Terminal 5, you can use the following methods:
Airport Name Guadalajara International Airport
Guadalajara International Airport Address Carretera Guadalajara Chapala Km 17.5, 45659 Tlajomulco de Zúñiga, Jalisco, Mexico
Guadalajara International Airport Phone Number +1-877-445-3112 /  52 33 3688 5248
AirAsia Contact Number/Chat Supoort https://support.airasia.com/s/article/How-to-Call-us?language=en_GB
Guadalajara International Airport Code GDL
AirAsia Ticket Counter Hours 24/7
Type International
AirAsia GDL Terminals Terminal 5
AirAsia Official Website https://www.airasia.com/en/gb
Official YouTube https://www.youtube.com/user/airasia
Official Twitter https://twitter.com/AirAsia
Official Facebook https://www.facebook.com/AirAsia
Official Instagram https://www.instagram.com/airasiacabincrew
You can also reach out to AirAsia through their official social media channels, such as Facebook, Twitter, or Instagram. While response times may vary, these platforms can be useful for general inquiries or assistance with non-urgent matters.

GDL AirAsia Terminal Departure

AirAsia flights depart from Terminal 5 at GDL Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia GDL Departure Terminal are:
    • Departure Terminal: AirAsia flights depart from Terminal 5 at Guadalajara International Airport (GDL).
    • Terminal Facilities: AirAsia Terminal GDL is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
    • Passenger Experience: By departing from Terminal 5, AirAsia Terminal GDL passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
The AirAsia Terminal GDL has dedicated its operations to Terminal 5 at GDL Airport, providing its passengers with a dedicated departure terminal equipped with the necessary infrastructure and amenities to support their travel needs.

AirAsia GDL Terminal Arrivals

The AirAsia arrivals terminal at GDL International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.
    • After disembarking from the aircraft, AirAsia Terminal GDLpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
    • After clearing customs and immigration, AirAsia Terminal GDL passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.
For the information regarding AirAsia’s arrivals terminal, flight status, and customs and immigration procedures, always refer to the official websites of AirAsia and GDL International Airport.
AirAsia GDL Terminal - Guadalajara International Airport

Queries Handled by AirAsia GDL Terminal

The AirAsia staff at GDL International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the GDL Terminal include:
    • Flight Information: AirAsia Terminal GDL Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal GDL staff can provide information about specific flights, gate assignments, and boarding times.
    • Check-in and Baggage: AirAsia Terminal GDL staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
    • Ticketing and Reservations: AirAsia Terminal GDL Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
    • Special Assistance: AirAsia Terminal GDL Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
    • Immigration and Customs: AirAsia Terminal GDL staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
    • Airport Services and Facilities: AirAsia Terminal GDL Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.

AirAsia Facilities and Services Available at Guadalajara International Airport

AirAsia provides various facilities and services at Guadalajara International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
    • Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal GDL may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
    • Baggage Services: AirAsia Terminal GDL provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
    • In-Flight Dining: AirAsia Terminal GDL offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
    • In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
    • Customer Service: AirAsia Terminal GDL provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.

Why Must You Choose AirAsia GDL Terminal?

Choosing the AirAsia GDL Terminal for your travel needs offers several advantages:
    • Convenient Location: The GDL AirAsia Terminal is located at Guadalajara International Airport, one of the busiest airports in the Mexico, providing easy access to various domestic and international destinations.
    • Wide Range of Destinations: GDL AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
    • Low-Cost Fares: Known as the world’s best low-cost airline, GDL AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
    • Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
    • Modern Facilities: AirAsia operates at GDL AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
    • Special Assistance: GDL AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
    • In-Flight Dining and Entertainment: GDL AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Choosing the AirAsia GDL Terminal offers a combination of convenience, affordability, quality service, and a wide range of travel options, making it an excellent choice for your travel needs.

Parking and Transportation at Guadalajara International Airport

Guadalajara International Airport (GDL) offers various parking and transportation options for passengers: Parking:
Short-term parking Long-term parking Valet parking
GDL provides short-term parking lots near the terminals for quick pick-ups and drop-offs. GDL offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period. GDL also provides valet parking services at select terminals for passengers who prefer a more convenient parking option.
Public Transportation:
Subway GDL is connected to the Guadalajara City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations.
Bus Several public bus lines serve GDL, connecting the airport to various locations in Guadalajara City and beyond.
Rail The Long Island Rail Road (LIRR) provides train service to and from GDL, connecting the airport to several locations in Long Island and Guadalajara City.
Taxis GDL has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option.
Rideshare services Rideshare companies such as Uber and Lyft also operate at GDL, offering passengers an alternative to taxis.
Car Rentals Several car rental companies operate at GDL, providing passengers with the option to rent a vehicle for their trip.
GDL offers a range of parking and transportation options to meet the needs of all passengers. Whether you prefer to drive, use public transportation, take a taxi, or rent a car, GDL has you covered. For the most up-to-date information on parking and transportation options, visit the official GDL International Airport website.

Nearby Hotels and Accommodation at Guadalajara International Airport

There are several hotels and accommodations located near Guadalajara International Airport (GDL) for passengers who need a place to stay before or after their flight:
TWA Hotel Located at GDL’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at GDL’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces.
Courtyard by Marriott GDL Airport This hotel is located just a few minutes from GDL airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Hilton Guadalajara GDL Airport The Hilton GDL Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Fairfield Inn & Suites by Marriott GDL Airport This hotel is located just a few miles from GDL airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.
Crowne Plaza GDL Airport Guadalajara The Crowne Plaza GDL Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
There are several hotels and accommodations located near GDL airport to meet the needs of all passengers. Whether you prefer a luxury hotel or a budget-friendly option, there is something for everyone. For the most up-to-date information on nearby hotels and accommodations, visit the official GDL International Airport website.

Special Assistance at Guadalajara International Airport (GDL)

Guadalajara International Airport (GDL) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:
Wheelchair Assistance GDL provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Accessible Restrooms GDL has accessible restrooms located throughout the airport, including in the terminals and near the gates.
TTY Phones GDL has TTY phones available for passengers who are deaf or hard of hearing.
Service Animals GDL allows service animals to accompany passengers with disabilities in the airport and on flights.
Visual Paging GDL offers visual paging services for passengers who are deaf or hard of hearing.
Accessible Transportation GDL has accessible transportation options available, including accessible taxis and buses.
GDL is committed to providing a welcoming and accessible environment for all passengers. If you need special assistance, it’s best to contact your airline or the airport’s information desk in advance to make arrangements. For the most up-to-date information on special assistance services at GDL, visit the official GDL International Airport website.

AirAsia Lounges and Waiting Areas at Guadalajara International Airport

AirAsia operate its own lounges at Guadalajara International Airport (GDL). Passengers traveling with AirAsia can access the lounges and waiting areas available at GDL airport through various means. Here are some options:
Priority Pass Priority Pass is a membership program that provides access to airport lounges worldwide, including at GDL Passengers can purchase a membership or receive one through certain credit cards or travel programs.
Airline Lounges Several airlines operate lounges at GDL, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass.
Public Waiting Areas GDL has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight.
Airport Restaurants and Shops GDL has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options.
AirAsia operate its own lounges at GDL, passengers can still access a range of lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

FAQs on GDL Airport Terminal AirAsia

What terminal does AirAsia fly out of at GDL Airport?

AirAsia operates out of Terminal 5 at Guadalajara International Airport (GDL).

Where is the AirAsia check-in counter located at Guadalajara International Airport (GDL)?

The AirAsia check-in counter is located in Terminal 5 at GDL airport.

Does Guadalajara International Airport have a AirAsia lounge?

No, GDL does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

Where can I find the AirAsia baggage claim area at Guadalajara International Airport?

The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at GDL airport.

Does Guadalajara International Airport (GDL) have a hotel?

Yes, there are several hotels located near GDL airport, including the TWA Hotel, Courtyard by Marriott GDL Airport, and Hilton Guadalajara GDL Airport.

Where can I exchange currency at GDL Airport?

Currency exchange services are available at various locations throughout GDL airport, including in the terminals and near the gates.

Where can I find the AirAsia ticket counter at GDL Airport?

The AirAsia ticket counter is located in Terminal 5 at GDL airport.

Does Guadalajara International Airport have Wi-Fi?

Yes, GDL offers free Wi-Fi throughout the airport.

Where can I find a charging station at GDL Airport?

Charging stations are available throughout GDL airport, including in the terminals and near the gates.

How early should I arrive at GDL Airport for a AirAsia flight?

AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.

Can I bring food through security at GDL Airport?

Yes, you can bring food through security at GDL airport, but liquids are subject to certain restrictions.

Can I store my luggage at GDL Airport?

Yes, luggage storage services are available at GDL airport, including in the terminals and near the gates.

What is the address of the AirAsia GDL Terminal?

The address of Terminal 5 at GDL airport is Carretera Guadalajara Chapala Km 17.5, 45659 Tlajomulco de Zúñiga, Jalisco, Mexico.

What is the phone number for the AirAsia GDL Terminal?

The phone number for Terminal 5 at GDL airport is +52 33 3688 5248.

What amenities and services are available at the Guadalajara International Airport (GDL)?

GDL offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.

What ground transportation options are available at the AirAsia GDL Terminal?

Ground transportation options at Terminal 5 at GDL airport include taxis, buses, shuttles, and car rentals.

Are there any nearby hotels or accommodations for AirAsia passengers at Guadalajara International Airport?

Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott GDL Airport, and Hilton Guadalajara GDL Airport.

What special assistance is available at the AirAsia GDL Terminal?

Special assistance is available at Terminal 5 at GDL airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.

What is the process for handling lost or delayed baggage at the Guadalajara International Airport?

If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.

How can I contact the AirAsia GDL Terminal for further assistance?

You can contact Terminal 5 at GDL airport by calling 52 33 3688 5248 or visiting the airport’s official website for more information.

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