AirAsia GIG Terminal – Rio de Janeiro–Galeão International Airport

As a leading low-cost airline, AirAsia is proud to announce the opening of its dedicated terminal at Rio de Janeiro–Galeão International Airport (GIG) in Rio de Janeiro City. This strategic move not only enhances the travel experience for our passengers but also solidifies our commitment to providing seamless and affordable air travel options. AirAsia operates from Terminal 5 at GIG International Airport. AirAsia GIG Terminal, also known as T5, is a state-of-the-art facility designed to accommodate a seamless travel experience. This terminal is home to various airlines, offering an extensive range of amenities and services to passengers.
AirAsia GIG Terminal - Rio de Janeiro–Galeão International Airport

What is the AirAsia GIG Terminal Address and Location Map?

The AirAsia GIG Terminal is located at Terminal 5 of Rio de Janeiro–Galeão International Airport in Rio de Janeiro. The full address is:

Av. Vinte de Janeiro, s/nº – Ilha do Governador, Rio de Janeiro – RJ, Brazil

Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.

AirAsia GIG Terminal Map

You can find a detailed location map of Terminal 5 on the official website of GIG International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options. To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.

How to Contact AirAsia Terminal GIG?

To contact AirAsia Terminal at GIG International Airport’s Terminal 5, you can use the following methods:
Airport Name Rio de Janeiro–Galeão International Airport
Rio de Janeiro–Galeão International Airport Address Av. Vinte de Janeiro, s/nº – Ilha do Governador, Rio de Janeiro – RJ, Brazil
Rio de Janeiro–Galeão International Airport Phone Number +1-877-445-3112 /  55 21 3004-6050
AirAsia Contact Number/Chat Supoort https://support.airasia.com/s/article/How-to-Call-us?language=en_GB
Rio de Janeiro–Galeão International Airport Code GIG
AirAsia Ticket Counter Hours 24/7
Type International
AirAsia GIG Terminals Terminal 5
AirAsia Official Website https://www.airasia.com/en/gb
Official YouTube https://www.youtube.com/user/airasia
Official Twitter https://twitter.com/AirAsia
Official Facebook https://www.facebook.com/AirAsia
Official Instagram https://www.instagram.com/airasiacabincrew
You can also reach out to AirAsia through their official social media channels, such as Facebook, Twitter, or Instagram. While response times may vary, these platforms can be useful for general inquiries or assistance with non-urgent matters.

GIG AirAsia Terminal Departure

AirAsia flights depart from Terminal 5 at GIG Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia GIG Departure Terminal are:
    • Departure Terminal: AirAsia flights depart from Terminal 5 at Rio de Janeiro–Galeão International Airport (GIG).
    • Terminal Facilities: AirAsia Terminal GIG is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
    • Passenger Experience: By departing from Terminal 5, AirAsia Terminal GIG passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
The AirAsia Terminal GIG has dedicated its operations to Terminal 5 at GIG Airport, providing its passengers with a dedicated departure terminal equipped with the necessary infrastructure and amenities to support their travel needs.

AirAsia GIG Terminal Arrivals

The AirAsia arrivals terminal at GIG International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.
    • After disembarking from the aircraft, AirAsia Terminal GIGpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
    • After clearing customs and immigration, AirAsia Terminal GIG passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.
For the information regarding AirAsia’s arrivals terminal, flight status, and customs and immigration procedures, always refer to the official websites of AirAsia and GIG International Airport.
AirAsia GIG Terminal - Rio de Janeiro–Galeão International Airport

Queries Handled by AirAsia GIG Terminal

The AirAsia staff at GIG International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the GIG Terminal include:
    • Flight Information: AirAsia Terminal GIG Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal GIG staff can provide information about specific flights, gate assignments, and boarding times.
    • Check-in and Baggage: AirAsia Terminal GIG staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
    • Ticketing and Reservations: AirAsia Terminal GIG Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
    • Special Assistance: AirAsia Terminal GIG Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
    • Immigration and Customs: AirAsia Terminal GIG staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
    • Airport Services and Facilities: AirAsia Terminal GIG Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.

AirAsia Facilities and Services Available at Rio de Janeiro–Galeão International Airport

AirAsia provides various facilities and services at Rio de Janeiro–Galeão International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
    • Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal GIG may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
    • Baggage Services: AirAsia Terminal GIG provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
    • In-Flight Dining: AirAsia Terminal GIG offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
    • In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
    • Customer Service: AirAsia Terminal GIG provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.

Why Must You Choose AirAsia GIG Terminal?

Choosing the AirAsia GIG Terminal for your travel needs offers several advantages:
    • Convenient Location: The GIG AirAsia Terminal is located at Rio de Janeiro–Galeão International Airport, one of the busiest airports in the Brazil, providing easy access to various domestic and international destinations.
    • Wide Range of Destinations: GIG AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
    • Low-Cost Fares: Known as the world’s best low-cost airline, GIG AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
    • Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
    • Modern Facilities: AirAsia operates at GIG AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
    • Special Assistance: GIG AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
    • In-Flight Dining and Entertainment: GIG AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Choosing the AirAsia GIG Terminal offers a combination of convenience, affordability, quality service, and a wide range of travel options, making it an excellent choice for your travel needs.

Parking and Transportation at Rio de Janeiro–Galeão International Airport

Rio de Janeiro–Galeão International Airport (GIG) offers various parking and transportation options for passengers: Parking:
Short-term parking Long-term parking Valet parking
GIG provides short-term parking lots near the terminals for quick pick-ups and drop-offs. GIG offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period. GIG also provides valet parking services at select terminals for passengers who prefer a more convenient parking option.
Public Transportation:
Subway GIG is connected to the Rio de Janeiro City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations.
Bus Several public bus lines serve GIG, connecting the airport to various locations in Rio de Janeiro City and beyond.
Rail The Long Island Rail Road (LIRR) provides train service to and from GIG, connecting the airport to several locations in Long Island and Rio de Janeiro City.
Taxis GIG has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option.
Rideshare services Rideshare companies such as Uber and Lyft also operate at GIG, offering passengers an alternative to taxis.
Car Rentals Several car rental companies operate at GIG, providing passengers with the option to rent a vehicle for their trip.
GIG offers a range of parking and transportation options to meet the needs of all passengers. Whether you prefer to drive, use public transportation, take a taxi, or rent a car, GIG has you covered. For the most up-to-date information on parking and transportation options, visit the official GIG International Airport website.

Nearby Hotels and Accommodation at Rio de Janeiro–Galeão International Airport

There are several hotels and accommodations located near Rio de Janeiro–Galeão International Airport (GIG) for passengers who need a place to stay before or after their flight:
TWA Hotel Located at GIG’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at GIG’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces.
Courtyard by Marriott GIG Airport This hotel is located just a few minutes from GIG airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Hilton Rio de Janeiro GIG Airport The Hilton GIG Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Fairfield Inn & Suites by Marriott GIG Airport This hotel is located just a few miles from GIG airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.
Crowne Plaza GIG Airport Rio de Janeiro The Crowne Plaza GIG Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
There are several hotels and accommodations located near GIG airport to meet the needs of all passengers. Whether you prefer a luxury hotel or a budget-friendly option, there is something for everyone. For the most up-to-date information on nearby hotels and accommodations, visit the official GIG International Airport website.

Special Assistance at Rio de Janeiro–Galeão International Airport (GIG)

Rio de Janeiro–Galeão International Airport (GIG) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:
Wheelchair Assistance GIG provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Accessible Restrooms GIG has accessible restrooms located throughout the airport, including in the terminals and near the gates.
TTY Phones GIG has TTY phones available for passengers who are deaf or hard of hearing.
Service Animals GIG allows service animals to accompany passengers with disabilities in the airport and on flights.
Visual Paging GIG offers visual paging services for passengers who are deaf or hard of hearing.
Accessible Transportation GIG has accessible transportation options available, including accessible taxis and buses.
GIG is committed to providing a welcoming and accessible environment for all passengers. If you need special assistance, it’s best to contact your airline or the airport’s information desk in advance to make arrangements. For the most up-to-date information on special assistance services at GIG, visit the official GIG International Airport website.

AirAsia Lounges and Waiting Areas at Rio de Janeiro–Galeão International Airport

AirAsia operate its own lounges at Rio de Janeiro–Galeão International Airport (GIG). Passengers traveling with AirAsia can access the lounges and waiting areas available at GIG airport through various means. Here are some options:
Priority Pass Priority Pass is a membership program that provides access to airport lounges worldwide, including at GIG Passengers can purchase a membership or receive one through certain credit cards or travel programs.
Airline Lounges Several airlines operate lounges at GIG, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass.
Public Waiting Areas GIG has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight.
Airport Restaurants and Shops GIG has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options.
AirAsia operate its own lounges at GIG, passengers can still access a range of lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

FAQs on GIG Airport Terminal AirAsia

What terminal does AirAsia fly out of at GIG Airport?

AirAsia operates out of Terminal 5 at Rio de Janeiro–Galeão International Airport (GIG).

Where is the AirAsia check-in counter located at Rio de Janeiro–Galeão International Airport (GIG)?

The AirAsia check-in counter is located in Terminal 5 at GIG airport.

Does Rio de Janeiro–Galeão International Airport have a AirAsia lounge?

No, GIG does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

Where can I find the AirAsia baggage claim area at Rio de Janeiro–Galeão International Airport?

The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at GIG airport.

Does Rio de Janeiro–Galeão International Airport (GIG) have a hotel?

Yes, there are several hotels located near GIG airport, including the TWA Hotel, Courtyard by Marriott GIG Airport, and Hilton Rio de Janeiro GIG Airport.

Where can I exchange currency at GIG Airport?

Currency exchange services are available at various locations throughout GIG airport, including in the terminals and near the gates.

Where can I find the AirAsia ticket counter at GIG Airport?

The AirAsia ticket counter is located in Terminal 5 at GIG airport.

Does Rio de Janeiro–Galeão International Airport have Wi-Fi?

Yes, GIG offers free Wi-Fi throughout the airport.

Where can I find a charging station at GIG Airport?

Charging stations are available throughout GIG airport, including in the terminals and near the gates.

How early should I arrive at GIG Airport for a AirAsia flight?

AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.

Can I bring food through security at GIG Airport?

Yes, you can bring food through security at GIG airport, but liquids are subject to certain restrictions.

Can I store my luggage at GIG Airport?

Yes, luggage storage services are available at GIG airport, including in the terminals and near the gates.

What is the address of the AirAsia GIG Terminal?

The address of Terminal 5 at GIG airport is Av. Vinte de Janeiro, s/nº – Ilha do Governador, Rio de Janeiro – RJ, Brazil.

What is the phone number for the AirAsia GIG Terminal?

The phone number for Terminal 5 at GIG airport is +55 21 3004-6050.

What amenities and services are available at the Rio de Janeiro–Galeão International Airport (GIG)?

GIG offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.

What ground transportation options are available at the AirAsia GIG Terminal?

Ground transportation options at Terminal 5 at GIG airport include taxis, buses, shuttles, and car rentals.

Are there any nearby hotels or accommodations for AirAsia passengers at Rio de Janeiro–Galeão International Airport?

Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott GIG Airport, and Hilton Rio de Janeiro GIG Airport.

What special assistance is available at the AirAsia GIG Terminal?

Special assistance is available at Terminal 5 at GIG airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.

What is the process for handling lost or delayed baggage at the Rio de Janeiro–Galeão International Airport?

If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.

How can I contact the AirAsia GIG Terminal for further assistance?

You can contact Terminal 5 at GIG airport by calling 55 21 3004-6050 or visiting the airport’s official website for more information.

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