AirAsia MZT Terminal – General Rafael Buelna International Airport

As a leading low-cost airline, AirAsia is proud to announce the opening of its dedicated terminal at General Rafael Buelna International Airport (MZT) in Mazatlán City. This strategic move not only enhances the travel experience for our passengers but also solidifies our commitment to providing seamless and affordable air travel options. AirAsia operates from Terminal 5 at MZT International Airport. AirAsia MZT Terminal, also known as T5, is a state-of-the-art facility designed to accommodate a seamless travel experience. This terminal is home to various airlines, offering an extensive range of amenities and services to passengers.
AirAsia MZT Terminal - General Rafael Buelna International Airport

What is the AirAsia MZT Terminal Address and Location Map?

The AirAsia MZT Terminal is located at Terminal 5 of General Rafael Buelna International Airport in Mazatlán. The full address is:

Km 13.5 Carretera Internacional Norte, 82199 Mazatlán, Sin., Mexico

Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.

AirAsia MZT Terminal Map

You can find a detailed location map of Terminal 5 on the official website of MZT International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options. To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.

How to Contact AirAsia Terminal MZT?

To contact AirAsia Terminal at MZT International Airport’s Terminal 5, you can use the following methods:
Airport Name General Rafael Buelna International Airport
General Rafael Buelna International Airport Address Km 13.5 Carretera Internacional Norte, 82199 Mazatlán, Sin., Mexico
General Rafael Buelna International Airport Phone Number +1-877-445-3112 /  52 669 982 2470
AirAsia Contact Number/Chat Supoort https://support.airasia.com/s/article/How-to-Call-us?language=en_GB
General Rafael Buelna International Airport Code MZT
AirAsia Ticket Counter Hours 24/7
Type International
AirAsia MZT Terminals Terminal 5
AirAsia Official Website https://www.airasia.com/en/gb
Official YouTube https://www.youtube.com/user/airasia
Official Twitter https://twitter.com/AirAsia
Official Facebook https://www.facebook.com/AirAsia
Official Instagram https://www.instagram.com/airasiacabincrew
You can also reach out to AirAsia through their official social media channels, such as Facebook, Twitter, or Instagram. While response times may vary, these platforms can be useful for general inquiries or assistance with non-urgent matters.

MZT AirAsia Terminal Departure

AirAsia flights depart from Terminal 5 at MZT Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia MZT Departure Terminal are:
    • Departure Terminal: AirAsia flights depart from Terminal 5 at General Rafael Buelna International Airport (MZT).
    • Terminal Facilities: AirAsia Terminal MZT is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
    • Passenger Experience: By departing from Terminal 5, AirAsia Terminal MZT passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
The AirAsia Terminal MZT has dedicated its operations to Terminal 5 at MZT Airport, providing its passengers with a dedicated departure terminal equipped with the necessary infrastructure and amenities to support their travel needs.

AirAsia MZT Terminal Arrivals

The AirAsia arrivals terminal at MZT International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.
    • After disembarking from the aircraft, AirAsia Terminal MZTpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
    • After clearing customs and immigration, AirAsia Terminal MZT passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.
For the information regarding AirAsia’s arrivals terminal, flight status, and customs and immigration procedures, always refer to the official websites of AirAsia and MZT International Airport.
AirAsia MZT Terminal - General Rafael Buelna International Airport

Queries Handled by AirAsia MZT Terminal

The AirAsia staff at MZT International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the MZT Terminal include:
    • Flight Information: AirAsia Terminal MZT Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal MZT staff can provide information about specific flights, gate assignments, and boarding times.
    • Check-in and Baggage: AirAsia Terminal MZT staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
    • Ticketing and Reservations: AirAsia Terminal MZT Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
    • Special Assistance: AirAsia Terminal MZT Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
    • Immigration and Customs: AirAsia Terminal MZT staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
    • Airport Services and Facilities: AirAsia Terminal MZT Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.

AirAsia Facilities and Services Available at General Rafael Buelna International Airport

AirAsia provides various facilities and services at General Rafael Buelna International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
    • Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal MZT may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
    • Baggage Services: AirAsia Terminal MZT provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
    • In-Flight Dining: AirAsia Terminal MZT offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
    • In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
    • Customer Service: AirAsia Terminal MZT provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.

Why Must You Choose AirAsia MZT Terminal?

Choosing the AirAsia MZT Terminal for your travel needs offers several advantages:
    • Convenient Location: The MZT AirAsia Terminal is located at General Rafael Buelna International Airport, one of the busiest airports in the Mexico, providing easy access to various domestic and international destinations.
    • Wide Range of Destinations: MZT AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
    • Low-Cost Fares: Known as the world’s best low-cost airline, MZT AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
    • Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
    • Modern Facilities: AirAsia operates at MZT AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
    • Special Assistance: MZT AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
    • In-Flight Dining and Entertainment: MZT AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Choosing the AirAsia MZT Terminal offers a combination of convenience, affordability, quality service, and a wide range of travel options, making it an excellent choice for your travel needs.

Parking and Transportation at General Rafael Buelna International Airport

General Rafael Buelna International Airport (MZT) offers various parking and transportation options for passengers: Parking:
Short-term parking Long-term parking Valet parking
MZT provides short-term parking lots near the terminals for quick pick-ups and drop-offs. MZT offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period. MZT also provides valet parking services at select terminals for passengers who prefer a more convenient parking option.
Public Transportation:
Subway MZT is connected to the Mazatlán City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations.
Bus Several public bus lines serve MZT, connecting the airport to various locations in Mazatlán City and beyond.
Rail The Long Island Rail Road (LIRR) provides train service to and from MZT, connecting the airport to several locations in Long Island and Mazatlán City.
Taxis MZT has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option.
Rideshare services Rideshare companies such as Uber and Lyft also operate at MZT, offering passengers an alternative to taxis.
Car Rentals Several car rental companies operate at MZT, providing passengers with the option to rent a vehicle for their trip.
MZT offers a range of parking and transportation options to meet the needs of all passengers. Whether you prefer to drive, use public transportation, take a taxi, or rent a car, MZT has you covered. For the most up-to-date information on parking and transportation options, visit the official MZT International Airport website.

Nearby Hotels and Accommodation at General Rafael Buelna International Airport

There are several hotels and accommodations located near General Rafael Buelna International Airport (MZT) for passengers who need a place to stay before or after their flight:
TWA Hotel Located at MZT’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at MZT’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces.
Courtyard by Marriott MZT Airport This hotel is located just a few minutes from MZT airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Hilton Mazatlán MZT Airport The Hilton MZT Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Fairfield Inn & Suites by Marriott MZT Airport This hotel is located just a few miles from MZT airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.
Crowne Plaza MZT Airport Mazatlán The Crowne Plaza MZT Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
There are several hotels and accommodations located near MZT airport to meet the needs of all passengers. Whether you prefer a luxury hotel or a budget-friendly option, there is something for everyone. For the most up-to-date information on nearby hotels and accommodations, visit the official MZT International Airport website.

Special Assistance at General Rafael Buelna International Airport (MZT)

General Rafael Buelna International Airport (MZT) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:
Wheelchair Assistance MZT provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Accessible Restrooms MZT has accessible restrooms located throughout the airport, including in the terminals and near the gates.
TTY Phones MZT has TTY phones available for passengers who are deaf or hard of hearing.
Service Animals MZT allows service animals to accompany passengers with disabilities in the airport and on flights.
Visual Paging MZT offers visual paging services for passengers who are deaf or hard of hearing.
Accessible Transportation MZT has accessible transportation options available, including accessible taxis and buses.
MZT is committed to providing a welcoming and accessible environment for all passengers. If you need special assistance, it’s best to contact your airline or the airport’s information desk in advance to make arrangements. For the most up-to-date information on special assistance services at MZT, visit the official MZT International Airport website.

AirAsia Lounges and Waiting Areas at General Rafael Buelna International Airport

AirAsia operate its own lounges at General Rafael Buelna International Airport (MZT). Passengers traveling with AirAsia can access the lounges and waiting areas available at MZT airport through various means. Here are some options:
Priority Pass Priority Pass is a membership program that provides access to airport lounges worldwide, including at MZT Passengers can purchase a membership or receive one through certain credit cards or travel programs.
Airline Lounges Several airlines operate lounges at MZT, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass.
Public Waiting Areas MZT has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight.
Airport Restaurants and Shops MZT has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options.
AirAsia operate its own lounges at MZT, passengers can still access a range of lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

FAQs on MZT Airport Terminal AirAsia

What terminal does AirAsia fly out of at MZT Airport?

AirAsia operates out of Terminal 5 at General Rafael Buelna International Airport (MZT).

Where is the AirAsia check-in counter located at General Rafael Buelna International Airport (MZT)?

The AirAsia check-in counter is located in Terminal 5 at MZT airport.

Does General Rafael Buelna International Airport have a AirAsia lounge?

No, MZT does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

Where can I find the AirAsia baggage claim area at General Rafael Buelna International Airport?

The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at MZT airport.

Does General Rafael Buelna International Airport (MZT) have a hotel?

Yes, there are several hotels located near MZT airport, including the TWA Hotel, Courtyard by Marriott MZT Airport, and Hilton Mazatlán MZT Airport.

Where can I exchange currency at MZT Airport?

Currency exchange services are available at various locations throughout MZT airport, including in the terminals and near the gates.

Where can I find the AirAsia ticket counter at MZT Airport?

The AirAsia ticket counter is located in Terminal 5 at MZT airport.

Does General Rafael Buelna International Airport have Wi-Fi?

Yes, MZT offers free Wi-Fi throughout the airport.

Where can I find a charging station at MZT Airport?

Charging stations are available throughout MZT airport, including in the terminals and near the gates.

How early should I arrive at MZT Airport for a AirAsia flight?

AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.

Can I bring food through security at MZT Airport?

Yes, you can bring food through security at MZT airport, but liquids are subject to certain restrictions.

Can I store my luggage at MZT Airport?

Yes, luggage storage services are available at MZT airport, including in the terminals and near the gates.

What is the address of the AirAsia MZT Terminal?

The address of Terminal 5 at MZT airport is Km 13.5 Carretera Internacional Norte, 82199 Mazatlán, Sin., Mexico.

What is the phone number for the AirAsia MZT Terminal?

The phone number for Terminal 5 at MZT airport is +52 669 982 2470.

What amenities and services are available at the General Rafael Buelna International Airport (MZT)?

MZT offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.

What ground transportation options are available at the AirAsia MZT Terminal?

Ground transportation options at Terminal 5 at MZT airport include taxis, buses, shuttles, and car rentals.

Are there any nearby hotels or accommodations for AirAsia passengers at General Rafael Buelna International Airport?

Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott MZT Airport, and Hilton Mazatlán MZT Airport.

What special assistance is available at the AirAsia MZT Terminal?

Special assistance is available at Terminal 5 at MZT airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.

What is the process for handling lost or delayed baggage at the General Rafael Buelna International Airport?

If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.

How can I contact the AirAsia MZT Terminal for further assistance?

You can contact Terminal 5 at MZT airport by calling 52 669 982 2470 or visiting the airport’s official website for more information.

Leave a Reply

Your email address will not be published. Required fields are marked *

AirAsia Terminal Other Locations

© 2025 Ticket Booking Hub.