AirAsia ORD Terminal – Chicago O’Hare International Airport

As a leading low-cost airline, AirAsia is proud to announce the opening of its dedicated terminal at Chicago O’Hare International Airport (ORD) in Chicago City. This strategic move not only enhances the travel experience for our passengers but also solidifies our commitment to providing seamless and affordable air travel options. AirAsia operates from Terminal 5 at ORD International Airport. AirAsia ORD Terminal, also known as T5, is a state-of-the-art facility designed to accommodate a seamless travel experience. This terminal is home to various airlines, offering an extensive range of amenities and services to passengers.
AirAsia ORD Terminal - Chicago O'Hare International Airport

What is the AirAsia ORD Terminal Address and Location Map?

The AirAsia ORD Terminal is located at Terminal 5 of Chicago O’Hare International Airport in Chicago. The full address is:

10000 W O’Hare Ave, Chicago, IL 60666, American States

Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.

AirAsia ORD Terminal Map

You can find a detailed location map of Terminal 5 on the official website of ORD International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options. To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.

How to Contact AirAsia Terminal ORD?

To contact AirAsia Terminal at ORD International Airport’s Terminal 5, you can use the following methods:
Airport Name Chicago O’Hare International Airport
Chicago O’Hare International Airport Address 10000 W O’Hare Ave, Chicago, IL 60666, American States
Chicago O’Hare International Airport Phone Number +1-877-445-3112 /  1 800-832-6352
AirAsia Contact Number/Chat Supoort https://support.airasia.com/s/article/How-to-Call-us?language=en_GB
Chicago O’Hare International Airport Code ORD
AirAsia Ticket Counter Hours 24/7
Type International
AirAsia ORD Terminals Terminal 5
AirAsia Official Website https://www.airasia.com/en/gb
Official YouTube https://www.youtube.com/user/airasia
Official Twitter https://twitter.com/AirAsia
Official Facebook https://www.facebook.com/AirAsia
Official Instagram https://www.instagram.com/airasiacabincrew
You can also reach out to AirAsia through their official social media channels, such as Facebook, Twitter, or Instagram. While response times may vary, these platforms can be useful for general inquiries or assistance with non-urgent matters.

ORD AirAsia Terminal Departure

AirAsia flights depart from Terminal 5 at ORD Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia ORD Departure Terminal are:
    • Departure Terminal: AirAsia flights depart from Terminal 5 at Chicago O’Hare International Airport (ORD).
    • Terminal Facilities: AirAsia Terminal ORD is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
    • Passenger Experience: By departing from Terminal 5, AirAsia Terminal ORD passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
The AirAsia Terminal ORD has dedicated its operations to Terminal 5 at ORD Airport, providing its passengers with a dedicated departure terminal equipped with the necessary infrastructure and amenities to support their travel needs.

AirAsia ORD Terminal Arrivals

The AirAsia arrivals terminal at ORD International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.
    • After disembarking from the aircraft, AirAsia Terminal ORDpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
    • After clearing customs and immigration, AirAsia Terminal ORD passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.
For the information regarding AirAsia’s arrivals terminal, flight status, and customs and immigration procedures, always refer to the official websites of AirAsia and ORD International Airport.
AirAsia ORD Terminal - Chicago O'Hare International Airport

Queries Handled by AirAsia ORD Terminal

The AirAsia staff at ORD International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the ORD Terminal include:
    • Flight Information: AirAsia Terminal ORD Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal ORD staff can provide information about specific flights, gate assignments, and boarding times.
    • Check-in and Baggage: AirAsia Terminal ORD staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
    • Ticketing and Reservations: AirAsia Terminal ORD Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
    • Special Assistance: AirAsia Terminal ORD Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
    • Immigration and Customs: AirAsia Terminal ORD staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
    • Airport Services and Facilities: AirAsia Terminal ORD Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.

AirAsia Facilities and Services Available at Chicago O’Hare International Airport

AirAsia provides various facilities and services at Chicago O’Hare International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
    • Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal ORD may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
    • Baggage Services: AirAsia Terminal ORD provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
    • In-Flight Dining: AirAsia Terminal ORD offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
    • In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
    • Customer Service: AirAsia Terminal ORD provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.

Why Must You Choose AirAsia ORD Terminal?

Choosing the AirAsia ORD Terminal for your travel needs offers several advantages:
    • Convenient Location: The ORD AirAsia Terminal is located at Chicago O’Hare International Airport, one of the busiest airports in the American States, providing easy access to various domestic and international destinations.
    • Wide Range of Destinations: ORD AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
    • Low-Cost Fares: Known as the world’s best low-cost airline, ORD AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
    • Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
    • Modern Facilities: AirAsia operates at ORD AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
    • Special Assistance: ORD AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
    • In-Flight Dining and Entertainment: ORD AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Choosing the AirAsia ORD Terminal offers a combination of convenience, affordability, quality service, and a wide range of travel options, making it an excellent choice for your travel needs.

Parking and Transportation at Chicago O’Hare International Airport

Chicago O’Hare International Airport (ORD) offers various parking and transportation options for passengers: Parking:
Short-term parking Long-term parking Valet parking
ORD provides short-term parking lots near the terminals for quick pick-ups and drop-offs. ORD offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period. ORD also provides valet parking services at select terminals for passengers who prefer a more convenient parking option.
Public Transportation:
Subway ORD is connected to the Chicago City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations.
Bus Several public bus lines serve ORD, connecting the airport to various locations in Chicago City and beyond.
Rail The Long Island Rail Road (LIRR) provides train service to and from ORD, connecting the airport to several locations in Long Island and Chicago City.
Taxis ORD has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option.
Rideshare services Rideshare companies such as Uber and Lyft also operate at ORD, offering passengers an alternative to taxis.
Car Rentals Several car rental companies operate at ORD, providing passengers with the option to rent a vehicle for their trip.
ORD offers a range of parking and transportation options to meet the needs of all passengers. Whether you prefer to drive, use public transportation, take a taxi, or rent a car, ORD has you covered. For the most up-to-date information on parking and transportation options, visit the official ORD International Airport website.

Nearby Hotels and Accommodation at Chicago O’Hare International Airport

There are several hotels and accommodations located near Chicago O’Hare International Airport (ORD) for passengers who need a place to stay before or after their flight:
TWA Hotel Located at ORD’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at ORD’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces.
Courtyard by Marriott ORD Airport This hotel is located just a few minutes from ORD airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Hilton Chicago ORD Airport The Hilton ORD Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Fairfield Inn & Suites by Marriott ORD Airport This hotel is located just a few miles from ORD airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.
Crowne Plaza ORD Airport Chicago The Crowne Plaza ORD Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
There are several hotels and accommodations located near ORD airport to meet the needs of all passengers. Whether you prefer a luxury hotel or a budget-friendly option, there is something for everyone. For the most up-to-date information on nearby hotels and accommodations, visit the official ORD International Airport website.

Special Assistance at Chicago O’Hare International Airport (ORD)

Chicago O’Hare International Airport (ORD) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:
Wheelchair Assistance ORD provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Accessible Restrooms ORD has accessible restrooms located throughout the airport, including in the terminals and near the gates.
TTY Phones ORD has TTY phones available for passengers who are deaf or hard of hearing.
Service Animals ORD allows service animals to accompany passengers with disabilities in the airport and on flights.
Visual Paging ORD offers visual paging services for passengers who are deaf or hard of hearing.
Accessible Transportation ORD has accessible transportation options available, including accessible taxis and buses.
ORD is committed to providing a welcoming and accessible environment for all passengers. If you need special assistance, it’s best to contact your airline or the airport’s information desk in advance to make arrangements. For the most up-to-date information on special assistance services at ORD, visit the official ORD International Airport website.

AirAsia Lounges and Waiting Areas at Chicago O’Hare International Airport

AirAsia operate its own lounges at Chicago O’Hare International Airport (ORD). Passengers traveling with AirAsia can access the lounges and waiting areas available at ORD airport through various means. Here are some options:
Priority Pass Priority Pass is a membership program that provides access to airport lounges worldwide, including at ORD Passengers can purchase a membership or receive one through certain credit cards or travel programs.
Airline Lounges Several airlines operate lounges at ORD, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass.
Public Waiting Areas ORD has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight.
Airport Restaurants and Shops ORD has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options.
AirAsia operate its own lounges at ORD, passengers can still access a range of lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

FAQs on ORD Airport Terminal AirAsia

What terminal does AirAsia fly out of at ORD Airport?

AirAsia operates out of Terminal 5 at Chicago O’Hare International Airport (ORD).

Where is the AirAsia check-in counter located at Chicago O’Hare International Airport (ORD)?

The AirAsia check-in counter is located in Terminal 5 at ORD airport.

Does Chicago O’Hare International Airport have a AirAsia lounge?

No, ORD does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

Where can I find the AirAsia baggage claim area at Chicago O’Hare International Airport?

The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at ORD airport.

Does Chicago O’Hare International Airport (ORD) have a hotel?

Yes, there are several hotels located near ORD airport, including the TWA Hotel, Courtyard by Marriott ORD Airport, and Hilton Chicago ORD Airport.

Where can I exchange currency at ORD Airport?

Currency exchange services are available at various locations throughout ORD airport, including in the terminals and near the gates.

Where can I find the AirAsia ticket counter at ORD Airport?

The AirAsia ticket counter is located in Terminal 5 at ORD airport.

Does Chicago O’Hare International Airport have Wi-Fi?

Yes, ORD offers free Wi-Fi throughout the airport.

Where can I find a charging station at ORD Airport?

Charging stations are available throughout ORD airport, including in the terminals and near the gates.

How early should I arrive at ORD Airport for a AirAsia flight?

AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.

Can I bring food through security at ORD Airport?

Yes, you can bring food through security at ORD airport, but liquids are subject to certain restrictions.

Can I store my luggage at ORD Airport?

Yes, luggage storage services are available at ORD airport, including in the terminals and near the gates.

What is the address of the AirAsia ORD Terminal?

The address of Terminal 5 at ORD airport is 10000 W O’Hare Ave, Chicago, IL 60666, American States.

What is the phone number for the AirAsia ORD Terminal?

The phone number for Terminal 5 at ORD airport is +1 800-832-6352.

What amenities and services are available at the Chicago O’Hare International Airport (ORD)?

ORD offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.

What ground transportation options are available at the AirAsia ORD Terminal?

Ground transportation options at Terminal 5 at ORD airport include taxis, buses, shuttles, and car rentals.

Are there any nearby hotels or accommodations for AirAsia passengers at Chicago O’Hare International Airport?

Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott ORD Airport, and Hilton Chicago ORD Airport.

What special assistance is available at the AirAsia ORD Terminal?

Special assistance is available at Terminal 5 at ORD airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.

What is the process for handling lost or delayed baggage at the Chicago O’Hare International Airport?

If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.

How can I contact the AirAsia ORD Terminal for further assistance?

You can contact Terminal 5 at ORD airport by calling 1 800-832-6352 or visiting the airport’s official website for more information.

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