Asiana GRU Terminal – São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Asiana Airlines, one of the leading air carriers in Asia, proudly operates its services from the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The Asiana GRU Terminal serves as a vital hub for the airline, connecting passengers from the United States to various destinations across Asia.
Asiana GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport
Asiana Airlines operates from Terminal 1 at GRU International Airport. Terminal 1 is a major international hub, serving millions of passengers annually. It is equipped with state-of-the-art facilities, ensuring a seamless and comfortable travel experience for all Asiana Airlines passengers.

What is the Asiana GRU Terminal Address and Location Map?

The Asiana Airlines operates from Terminal 1 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The address for Terminal 1 at GRU International Airport is:

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

The Asiana Terminal GRU is conveniently located within the GRU Airport complex. Passengers can easily navigate to the terminal using the comprehensive airport maps and signage available throughout the facility.

Asiana Terminal GRU Location Map

To locate the exact location of Terminal 1 and Asiana Airlines’ check-in counters, boarding gates, and other facilities, passengers can refer to the GRU Airport Terminal Map available on the official GRU Airport website. This map provides a clear and detailed view of the terminal, making it easy for passengers to navigate their way. The terminal is situated in the northeastern part of the GRU Airport, close to the AirTrain stations and other ground transportation options. Travelers can access the Asiana GRU Terminal by following the signs and directions within the airport.

How to Contact Asiana Terminal GRU?

To contact Asiana Terminal at GRU International Airport, passengers can use the following methods:
Airport Name São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number +1-877-445-3112 /  55 11 2445-2945
Asiana Contact Number +1-800-227-4262
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code GRU
Asiana Ticket Counter Hours 24/7
Type International
Asiana GRU Terminals Terminal 1
Asiana Official Website http://www.flyasiana.com/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/Flyasiana
Official Facebook https://www.facebook.com/asiana.jp/
Official Instagram https://www.instagram.com/asianaairlines/
The Asiana GRU Terminal staff is dedicated to providing excellent customer service and assisting passengers with their travel needs. Passengers are encouraged to utilize the available contact options to get in touch with the terminal for any inquiries or support required during their journey.

GRU Asiana Terminal Departure

Asiana Airlines operates its flights from Terminal 1 at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. This is the designated Asiana GRU Departure Terminal. Asiana Airlines flights depart from Terminal 1 at the GRU International Airport. This modern and well-equipped terminal offers a seamless travel experience for both international and domestic passengers. Terminal 1 at GRU Airport is home to several major airlines, including Asiana Airlines, Lufthansa, and Japan Airlines. The terminal is known for its efficient layout, ample amenities, and easy access to ground transportation options. Passengers traveling with Asiana Airlines can conveniently access the Asiana GRU Departure Terminal by following the signs and directions within the GRU Airport complex. The terminal’s layout and amenities ensure a smooth and enjoyable departure experience for Asiana Airlines passengers.

Asiana GRU Terminal Arrivals

Asiana Airlines flights arriving at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City land at Terminal 1, which is the designated Asiana GRU Arrivals Terminal. Upon arrival at GRU Airport, Asiana Airlines passengers will disembark their flights at Terminal 1. This modern and well-equipped terminal is designed to provide a seamless and efficient arrival experience for international and domestic travelers. After clearing immigration and customs, Asiana Airlines passengers can easily access the various ground transportation options available at the GRU Terminal 1 arrivals area. This includes taxis, rideshare services, the AirTrain, and shuttle buses, allowing passengers to conveniently reach their final destinations. The Asiana GRU Arrivals Terminal is designed to provide a seamless and hassle-free experience for travelers arriving at GRU Airport. With its modern facilities, amenities, and efficient layout, the terminal ensures a smooth and comfortable arrival for Asiana Airlines passengers.
Asiana GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by Asiana GRU Terminal

The Asiana Terminal GRU at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City handles a wide range of queries and assistance for Asiana Airlines passengers. The terminal’s staff is dedicated to providing excellent customer service and addressing the various needs of travelers. Some of the common queries and assistance provided by the Asiana Terminal GRU include:
Flight Information Ticketing and Reservations Customer Service
Providing updates on flight schedules, delays, and cancellations Assisting with flight check-in and boarding procedures Answering questions about baggage policies and handling Helping with ticket purchases, modifications, and refunds Addressing issues related to booking and seat assignments Providing information on fare classes and upgrade options Resolving any complaints or concerns regarding the travel experience Assisting with special requests or accommodations Addressing lost or delayed baggage issues
The Asiana GRU Terminal staff is trained to handle a variety of queries and provide personalized assistance to ensure a smooth and enjoyable travel experience for Asiana Airlines passengers. Passengers are encouraged to approach the terminal’s customer service desks or contact the terminal’s phone number for any assistance they may require.

Asiana Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Asiana Airlines offers a range of facilities and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) to ensure a comfortable and convenient travel experience for its passengers. Here are some of the facilities and services available at GRU Airport:
    • Check-in counters: GRU Asiana Terminal has dedicated check-in counters at Terminal 1, where passengers can check-in, drop off their luggage, and receive their boarding pass.
    • Duty-free shops: GRU Asiana Terminal Passengers can enjoy duty-free shopping at GRU Airport, with a range of luxury brands and products available.
    • Restaurants and cafes: GRU Airport offers a variety of dining options, including restaurants, cafes, and fast-food outlets.
    • Baggage services: GRU Asiana Terminal provides baggage services, including lost and found, baggage storage, and baggage wrapping.
    • Wi-Fi: GRU Airport offers free Wi-Fi throughout the GRU Asiana Terminal, allowing passengers to stay connected while they wait for their flight.
Asiana Airlines’ dedicated facilities and services at the GRU Terminal 1 are designed to cater to the needs of its passengers, providing a seamless and enjoyable travel experience from the São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

Why Must You Choose Asiana GRU Terminal?

There are several reasons why passengers may choose to fly with GRU Asiana Terminal at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU):
    • Quality service: GRU Asiana Terminal is known for providing high-quality service to its passengers, with a focus on comfort, convenience, and safety.
    • Competitive prices: GRU Asiana Terminal offers competitive prices on its flights, making it a popular choice for budget-conscious travelers.
    • Extensive route network: GRU Asiana Terminal has an extensive route network, with flights to destinations around the world.
    • Comfortable seating: GRU Asiana Terminal offers comfortable seating options, including economy, business, and first-class seats.
    • In-flight entertainment: GRU Asiana Terminal provides in-flight entertainment options, including movies, TV shows, and music.
    • In-flight meals: GRU Asiana Terminal offers a range of in-flight meals, including Korean and Western cuisine.
    • Loyalty program: GRU Asiana Terminal operates a loyalty program, Asiana Club, which rewards frequent flyers with points that can be redeemed for flights, upgrades, and other benefits.
    • Convenient location: GRU Airport is conveniently located near major highways and public transportation options, making it easy to reach from anywhere in the São Paulo City area.
By selecting the Asiana GRU Terminal, travelers can enjoy a seamless, comfortable, and enjoyable journey, making it an excellent choice for those flying with Asiana Airlines or connecting through the São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

For passengers traveling through the Asiana GRU Terminal at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport, there are several parking and transportation options available: Parking at GRU Airport: GRU Airport offers various parking facilities to accommodate the needs of travelers. The main parking options include:
    • Short-Term Parking: Located close to the terminals, these lots are ideal for quick drop-offs or short-term parking during the duration of the trip.
    • Long-Term Parking: These lots are situated farther from the terminals and offer more affordable rates for extended parking needs.
    • Economy Parking: The economy lots provide the most cost-effective parking options, with shuttle services to the terminals.
Passengers can reserve their parking spots in advance or pay upon arrival at the GRU Airport parking facilities. Ground Transportation: GRU Airport offers a range of ground transportation options for passengers, including:
    • Taxis: Taxi stands are available at all terminals, providing a convenient way to reach your destination.
    • Rideshare Services: Ride-hailing services like Uber and Lyft have designated pickup and drop-off areas at the airport.
    • AirTrain: The AirTrain is an efficient rail system that connects the airport’s terminals, parking lots, and nearby transportation hubs, such as the Jamaica and Howard Beach stations.
    • Shuttle Buses: Shuttle buses operate between the terminals and off-site parking lots, as well as to nearby hotels and other transportation options.
    • Public Transportation: Passengers can access the São Paulo City subway and bus systems from the AirTrain stations at GRU Airport.
By utilizing the various parking and transportation options available at GRU Airport, Asiana Airlines passengers can seamlessly travel to and from the Asiana GRU Terminal, ensuring a hassle-free experience.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Nearby Hotels and Accommodation Options at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) For passengers traveling through the Asiana GRU Terminal, there are several hotels and accommodation options conveniently located near the São Paulo/Guarulhos–Governador André Franco Montoro International Airport:
On-Site Hotels Nearby Airport Hotels Off-Airport Accommodations
Courtyard by Marriott São Paulo GRU Airport São Paulo Marriott Airport Hotel Sheraton GRU Airport Hotel Holiday Inn Express GRU Airport Area Hampton Inn & Suites São Paulo-GRU Airport Hilton Garden Inn São Paulo/GRU Airport Fairfield Inn & Suites by Marriott São Paulo GRU Airport Jamaica, Queens Ozone Park, Queens Rockaway Beach, Queens
These off-airport accommodations may provide more affordable rates and a wider range of amenities, while still being conveniently located near the Asiana GRU Terminal. Regardless of the accommodation choice, passengers can expect a range of amenities, such as shuttle services, free Wi-Fi, and on-site dining options, to enhance their stay and travel experience. By considering the nearby hotels and accommodation options, Asiana Airlines passengers can ensure a comfortable and convenient stay before or after their flights from the Asiana GRU Terminal.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers special assistance to passengers with disabilities or special needs. Here are some of the services available:
    • Wheelchair assistance: GRU Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance through their airline or at the airport.
    • Accessible restrooms: GRU Airport has accessible restrooms located throughout the terminals.
    • Service animals: GRU Airport allows service animals to accompany passengers with disabilities.
    • TTY/TDD phones: GRU Airport has TTY/TDD phones located throughout the terminals for passengers who are deaf or hard of hearing.
    • Visual paging: GRU Airport offers visual paging for passengers who are deaf or hard of hearing.
    • Accessible transportation: GRU Airport provides accessible transportation options, including accessible taxis and ride-sharing services.
To access these special assistance services, passengers are encouraged to contact the Asiana GRU Terminal in advance or speak with the airport staff upon arrival. The terminal’s dedicated team is committed to ensuring a seamless and inclusive travel experience for all passengers.

Asiana Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Asiana Airlines operates a dedicated airline lounge at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) for its premium passengers. This lounge is located within the Asiana GRU Terminal, which is Terminal 1 at the GRU Airport.
Asiana Airlines Lounge at GRU Airport Amenities and Services in the Asiana Lounge
The Asiana Airlines Lounge at the GRU Airport is located in Terminal 1, near the Asiana Airlines check-in counters and boarding gates. The lounge is available for Asiana’s business class passengers, as well as members of the airline’s frequent flyer program and other eligible passengers. Comfortable seating areas with ample space for relaxation Complimentary food and beverage offerings, including hot meals, snacks, and drinks Free high-speed Wi-Fi internet access Business facilities, such as workstations, printers, and meeting spaces Shower rooms and restrooms Television and entertainment options Attentive and friendly lounge staff to assist passengers
In addition to the Asiana Airlines Lounge, the Asiana GRU Terminal also has designated waiting areas and seating throughout the terminal for all passengers. These areas provide a comfortable and convenient place for travelers to wait for their flights, with access to various passenger amenities. The Asiana Airlines Lounge and the waiting areas within the Asiana GRU Terminal are designed to offer a superior travel experience and cater to the needs of Asiana’s passengers, ensuring a relaxing and enjoyable pre-flight experience.

FAQs on GRU Airport Terminal Asiana

Here are the answers to the FAQs:
What terminal does Asiana fly out of at GRU Airport?

Asiana Airlines operates its flights from Terminal 1 at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).

Where is the Asiana check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The Asiana Airlines check-in counters are located within Terminal 1 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have an Asiana lounge?

Yes, Asiana Airlines operates a dedicated airline lounge within Terminal 1 at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

Where can I find the Asiana baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The Asiana Airlines baggage claim area is located within Terminal 1 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?

Yes, GRU Airport has several on-site and nearby hotels, including the Courtyard by Marriott São Paulo GRU Airport, São Paulo Marriott Airport Hotel, and Sheraton GRU Airport Hotel.

Where can I exchange currency at GRU Airport?

Currency exchange services are available at various locations throughout the GRU Airport terminals, including near the baggage claim areas.

Where can I find the Asiana ticket counter at GRU Airport?

The Asiana Airlines ticket counters are located within Terminal 1 at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, GRU Airport provides free Wi-Fi access throughout the terminals for passengers.

Where can I find a charging station at GRU Airport?

Charging stations are available at various locations within the GRU Airport terminals, including near seating areas and in the airline lounges.

How early should I arrive at GRU Airport for an Asiana flight?

It is recommended that Asiana Airlines passengers arrive at GRU Airport at least 2-3 hours before their scheduled departure time to allow for check-in, security, and boarding procedures.

Can I bring food through security at GRU Airport?

Yes, passengers are generally allowed to bring food items through security at GRU Airport, as long as they comply with the Transportation Security Administration (TSA) regulations.

Can I store my luggage at GRU Airport?

Yes, GRU Airport offers luggage storage and left luggage services for passengers.

What is the address of the Asiana GRU Terminal?

The Asiana GRU Terminal is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.

What is the phone number for the Asiana GRU Terminal?

The phone number for the Asiana GRU Terminal is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

GRU Airport offers a wide range of amenities and services, including dining options, retail shops, lounges, free Wi-Fi, charging stations, and various passenger assistance services.

What ground transportation options are available at the Asiana GRU Terminal?

Passengers can access taxis, rideshare services, the AirTrain, and shuttle buses from the Asiana GRU Terminal.

Are there any nearby hotels or accommodations for Asiana passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Yes, there are several on-site and nearby hotels located near the GRU Airport, including options in close proximity to the Asiana GRU Terminal.

What special assistance is available at the Asiana GRU Terminal?

The Asiana GRU Terminal provides various special assistance services, such as accessibility support, assistance for passengers with disabilities, language interpretation, and medical emergency services.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Passengers should report any issues with lost or delayed baggage to their airline’s customer service representatives at the GRU Airport.

How can I contact the Asiana GRU Terminal for further assistance?

Passengers can contact the Asiana GRU Terminal by calling 55 11 2445-2945 or by reaching out to the airline’s customer service team.

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