Austrian Airlines MAD Terminal – Adolfo Suárez Madrid–Barajas Airport

As a leading European airline, Austrian Airlines takes pride in providing its passengers with a seamless and comfortable travel experience. One of the key hubs for Austrian Airlines MAD Terminal at Adolfo Suárez Madrid–Barajas Airport in Madrid City, where the airline operates its departure and arrival services.
Austrian Airlines MAD Terminal - Adolfo Suárez Madrid–Barajas Airport
Austrian Airlines operates from Terminal 1 at MAD Airport. Terminal 1 is a bustling hub of international travel, housing various airlines and offering a wide range of amenities for passengers.

What is the Austrian Airlines MAD Terminal Address and Location Map?

Austrian Airlines operates out of Terminal 1 at Adolfo Suárez Madrid–Barajas Airport (MAD) in Madrid City. The address for the Austrian Airlines MAD Terminal is:

Av. de la Hispanidad, s/n, 28042 Madrid, Spain

The location of the Austrian Airlines MAD Terminal within the overall MAD Airport complex can be found on the terminal map:

Austrian Airlines MAD Terminal Map

The Austrian Airlines departure and arrival services are located in Terminal 1 at MAD Airport. The terminal map, available on the MAD Airport website, provides a detailed layout of the facilities within Terminal 1, including the check-in counters, security checkpoints, gates, and other key areas. Passengers traveling with Austrian Airlines can use this map to navigate the terminal and locate the specific areas they need to access, such as the check-in desks, departure gates, and baggage claim.

How to Contact Austrian Airlines Terminal MAD?

To contact the Austrian Airlines Terminal at Adolfo Suárez Madrid–Barajas Airport (MAD), you can use the following information:
Airport Name Adolfo Suárez Madrid–Barajas Airport
Adolfo Suárez Madrid–Barajas Airport Address Av. de la Hispanidad, s/n, 28042 Madrid, Spain
Adolfo Suárez Madrid–Barajas Airport Phone Number +1-877-445-3112 /  34 913 21 10 00
Austrian Airlines Contact Number +43 1 70148 1000
Adolfo Suárez Madrid–Barajas Airport Code MAD
Austrian Airlines Ticket Counter Hours 24/7
Type International
Austrian Airlines MAD Terminals Terminal 1
Austrian Airlines Official Website https://www.austrian.com/
Official YouTube https://www.youtube.com/user/austrianairlinesag
Official Twitter https://twitter.com/_austrian
Official Facebook https://www.facebook.com/AustrianAirlines/
Official Instagram https://www.instagram.com/austrianairlines/
By utilizing these various contact options, you can ensure that your questions or needs are addressed efficiently by the Austrian Airlines team at the MAD Terminal.

MAD Austrian Airlines Terminal Departure

When traveling with Austrian Airlines from Madrid’s Adolfo Suárez Madrid–Barajas Airport (MAD), passengers will depart from MAD Austrian Airlines Terminal. MAD Austrian Airlines Terminal at MAD Airport is the designated departure terminal for Austrian Airlines flights. This modern and well-equipped terminal offers a range of amenities and services to ensure a smooth and comfortable departure experience for Austrian Airlines passengers. Some key features of the Austrian Airlines MAD Departure Terminal include:
    • Check-in Counters: Austrian Airlines Terminal has dedicated check-in counters located within Austrian Airlines Terminal MAD, where passengers can check-in for their flights, drop off their luggage, and receive their boarding passes.
    • Security Checkpoints: Austrian Airlines Terminal MAD at MAD Airport has multiple security checkpoints that Austrian Airlines passengers must pass through before proceeding to their departure gates.
    • Departure Gates: The Austrian Airlines Terminal MAD departure gates are situated within Austrian Airlines Terminal MAD , providing easy access for passengers to board their flights.
By departing from the Austrian Airlines MAD Departure Terminal, passengers can look forward to a seamless and efficient travel experience, with the airline’s staff and the terminal’s facilities working together to ensure a smooth start to their journey.

Austrian Airlines MAD Terminal Arrivals

When arriving at Adolfo Suárez Madrid–Barajas Airport (MAD) on an Austrian Airlines flight, passengers will disembark at Terminal 1. Terminal 1 is the designated arrival terminal for Austrian Airlines flights at MAD Airport. This terminal is equipped with the necessary facilities and services to accommodate the arrival of Austrian Airlines passengers. Upon arrival, passengers can expect the following at the Austrian Airlines MAD Arrivals Terminal:
    • Immigration and Customs: After disembarking the aircraft, passengers will proceed to the immigration and customs checkpoints located within Austrian Airlines Terminal MAD. This is where passengers will clear immigration and customs formalities.
    • Baggage Claim: The baggage claim area for Austrian Airlines flights is situated within Austrian Airlines Terminal MAD. Passengers can collect their checked luggage from the designated baggage carousels.
By arriving at the Austrian Airlines MAD Arrivals Terminal, passengers can expect a smooth and efficient process as they transition from their flight to their onward journey, with the terminal’s facilities and services designed to cater to the needs of Austrian Airlines passengers.
Austrian Airlines MAD Terminal - Adolfo Suárez Madrid–Barajas Airport

Queries Handled by Austrian Airlines MAD Terminal

The Austrian Airlines MAD Terminal handles a variety of queries related to travel with the airline, including:
    • Flight Information: Passengers can inquire about flight schedules, delays, cancellations, and other information related to their Austrian Airlines flight.
    • Reservations: The Austrian Airlines Terminal MAD can assist with making new reservations, changing existing reservations, and adding additional services to a booking, such as seat selection or special meals.
    • Check-in: Passengers can check-in for their flight, drop off checked luggage, and receive their boarding pass at the Austrian Airlines check-in counters located in Austrian Airlines Terminal MAD.
    • Baggage: The Austrian Airlines Terminal MAD can assist with baggage-related inquiries, such as lost or delayed luggage, baggage weight and size restrictions, and special baggage handling requirements.
    • Special Assistance: Passengers with special needs, such as those requiring wheelchair assistance or traveling with pets, can receive assistance from the Austrian Airlines MAD Terminal.
    • Immigration and Customs: Austrian Airlines MAD Terminal can provide information and assistance with immigration and customs procedures for passengers arriving or departing from the airport.
Passengers can contact Austrian Airlines MAD Terminal via phone, email, social media, or the Austrian Airlines website for assistance with these and other queries related to their travel with the airline.

Austrian Airlines Facilities and Services Available at Adolfo Suárez Madrid–Barajas Airport

Austrian Airlines offers a range of facilities and services at Adolfo Suárez Madrid–Barajas Airport (MAD) to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at MAD Terminal 1 for Austrian Airlines passengers include:
    • Check-in Counters: Austrian Airlines has dedicated check-in counters located in Terminal 1 where passengers can check-in for their flight, drop off checked luggage, and receive their boarding pass.
    • Duty-Free Shopping: Austrian Airlines passengers can enjoy duty-free shopping at MAD Terminal 1, with a range of products available including perfumes, cosmetics, and electronics.
    • Food and Beverage: Austrian Airlines Terminal MAD offers a variety of food and beverage options for Austrian Airlines passengers, including restaurants, cafes, and bars.
    • Special Assistance: Austrian Airlines Terminal MAD provides special assistance for passengers with disabilities or mobility issues, including wheelchair assistance and priority boarding.
    • Wi-Fi: Wi-Fi is available throughout Austrian Airlines Terminal MAD, allowing passengers to stay connected while they wait for their flight.
    • Currency Exchange: Austrian Airlines Terminal MADpassengers can exchange currency at MAD Terminal 1, with several currency exchange kiosks located throughout the terminal.
These facilities and services, along with the professional and friendly staff at Austrian Airlines MAD Terminal, ensure a comfortable and stress-free travel experience for passengers.

Why Must You Choose Austrian Airlines MAD Terminal?

There are several reasons why passengers may choose to fly with Austrian Airlines from MAD Terminal 1, including:
    • Convenient Location: Austrian Airlines Terminal MAD is located in the heart of Madrid City, making it easily accessible for passengers traveling to and from the city.
    • Comfortable and Modern Facilities: MAD Austrian Airlines Terminal offers a range of facilities and services at MAD Terminal 1, including comfortable lounges, duty-free shopping, and a variety of food and beverage options.
    • Professional and Friendly Staff: The staff at MAD Austrian Airlines Terminal are known for their professionalism and friendliness, ensuring that passengers have a positive and stress-free travel experience.
    • Reliable and Efficient Service: MAD Austrian Airlines Terminal has a reputation for providing reliable and efficient service, with a focus on punctuality and safety.
    • Competitive Pricing: MAD Austrian Airlines Terminal offers competitive pricing on flights from MAD Terminal 1, making it an affordable option for passengers traveling to Europe and beyond.
    • Wide Network: MAD Austrian Airlines Terminal operates flights to a wide range of destinations, including major cities in Europe, Asia, and the Middle East, making it a convenient option for passengers traveling to multiple destinations.
Choosing Austrian Airlines MAD Terminal provides passengers with a convenient, comfortable, and reliable travel experience, along with a wide range of facilities and services to ensure a stress-free journey.

Parking and Transportation at Adolfo Suárez Madrid–Barajas Airport

Adolfo Suárez Madrid–Barajas Airport (MAD) offers a variety of parking and transportation options for passengers, including:
    • Parking: MAD offers several parking options, including hourly, daily, and long-term parking. Hourly and daily parking is available in the terminal parking garages, while long-term parking is available in the economy parking lot. There are also several off-airport parking options available, including private parking lots and garages.
    • Taxis: Taxis are widely available at MAD, with taxi stands located outside each terminal. Fares are metered and include a surcharge for trips to and from the airport.
    • Buses: Several bus services operate from MAD, including the NYC Airporter, which provides transportation to and from Manhattan, and the Long Island Rail Road, which provides transportation to and from Long Island.
    • Shuttle Services: Several shuttle services operate from MAD, providing transportation to and from the airport and nearby hotels, as well as car rental agencies.
    • Rental Cars: Several car rental agencies operate at MAD, including Hertz, Avis, and Enterprise. Car rental counters are located in each terminal.
    • Subway: The AirTrain MAD is a rail service that connects all terminals to the Howard Beach and Jamaica stations, where passengers can transfer to the subway for transportation to Manhattan and other destinations.
These parking and transportation options, along with the convenient location of MAD Terminal 1, make it easy for passengers to get to and from the airport for their Austrian Airlines flight.

Nearby Hotels and Accommodation at Adolfo Suárez Madrid–Barajas Airport

There are several nearby hotels and accommodations near Adolfo Suárez Madrid–Barajas Airport (MAD) for passengers who need a place to stay before or after their flight. Some options include:
    • Crowne Plaza MAD Airport Madrid City: This hotel is located just minutes from MAD Terminal 1 and offers a free airport shuttle service, as well as an on-site restaurant and fitness center.
    • Courtyard by Marriott MAD Airport: This hotel is located just a few miles from MAD Terminal 1 and offers a free airport shuttle service, as well as an on-site restaurant and fitness center.
    • Hampton Inn MAD Airport: This hotel is located just a few miles from MAD Terminal 1 and offers a free airport shuttle service, as well as an on-site fitness center and complimentary breakfast.
    • Fairfield Inn & Suites by Marriott MAD Airport: This hotel is located just a few miles from MAD Terminal 1 and offers a free airport shuttle service, as well as an on-site fitness center and complimentary breakfast.
    • Residence Inn by Marriott MAD Airport: This hotel is located just a few miles from MAD Terminal 1 and offers a free airport shuttle service, as well as an on-site fitness center and complimentary breakfast.
These hotels and accommodations offer convenient and comfortable options for passengers traveling with Austrian Airlines from MAD Terminal 1. Passengers can book their accommodations directly with the hotel or through a travel agency or online booking site.

Special Assistance at Adolfo Suárez Madrid–Barajas Airport (MAD)

Adolfo Suárez Madrid–Barajas Airport (MAD) offers special assistance for passengers with disabilities or mobility issues, including:
    • Wheelchair Assistance: Wheelchair assistance is available for passengers who require it, both at the airport and on board the aircraft. Passengers should notify Austrian Airlines in advance of their flight if they require wheelchair assistance.
    • Accessible Restrooms: All restrooms at MAD Terminal 1 are wheelchair accessible, with grab bars and accessible sinks.
    • Service Animals: Service animals are allowed at MAD Terminal 1, and there are designated animal relief areas available.
    • TTY Phones: TTY phones are available at MAD Terminal 1 for passengers who are deaf or hard of hearing.
    • Visual Paging: Visual paging is available for passengers who are deaf or hard of hearing.
    • Accessible Parking: Accessible parking spaces are available in all parking lots at MAD, including the terminal parking garages and the economy parking lot.
    • Skycap Assistance: Skycap assistance is available for passengers who require assistance with their baggage or need help getting to the terminal.
    • Medical Services: Medical services are available at MAD Terminal 1, including first aid stations and medical personnel on call.
Passengers who require special assistance should notify Austrian Airlines in advance of their flight to ensure that appropriate arrangements can be made. The staff at MAD Terminal 1 are trained to assist passengers with disabilities or mobility issues and are committed to providing a comfortable and stress-free travel experience.

Austrian Airlines Lounges and Waiting Areas at Adolfo Suárez Madrid–Barajas Airport

Austrian Airlines Terminal MAD offers several lounges and waiting areas at Adolfo Suárez Madrid–Barajas Airport (MAD) for passengers traveling in business class or with elite status. Some of the lounges and waiting areas available at MAD Terminal 1 include:
    • Austrian Airlines Lounge: This lounge is available exclusively for Austrian Airlines Terminal MAD passengers traveling in business class or with elite status. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
    • Air France Lounge: This lounge is available for Austrian Airlines Terminal MAD passengers traveling in business class or with elite status, as well as passengers traveling with Air France or other SkyTeam airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
    • Alitalia Lounge: This lounge is available for Austrian Airlines Terminal MAD passengers traveling in business class or with elite status, as well as passengers traveling with Alitalia or other SkyTeam airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
    • British Airways Lounge: This lounge is available for Austrian Airlines Terminal MAD passengers traveling in business class or with elite status, as well as passengers traveling with British Airways or other oneworld airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
    • Delta Sky Club: This lounge is available for Austrian Airlines Terminal MAD passengers traveling in business class or with elite status, as well as passengers traveling with Delta or other SkyTeam airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
These lounges and waiting areas offer a comfortable and relaxing environment for passengers to wait for their flight, with a range of amenities and services to ensure a stress-free travel experience. Passengers traveling in business class or with elite status can access these lounges by presenting their boarding pass and identification at the entrance.

FAQs on MAD Airport Terminal Austrian Airlines

Here are the answers to the FAQs:
What terminal does Austrian Airlines fly out of at MAD Airport?

Austrian Airlines operates out of Terminal 1 at Adolfo Suárez Madrid–Barajas Airport (MAD).

Where is the Austrian Airlines check-in counter located at Adolfo Suárez Madrid–Barajas Airport (MAD)?

The Austrian Airlines check-in counters are located within Terminal 1 at MAD Airport.

Does Adolfo Suárez Madrid–Barajas Airport have an Austrian Airlines lounge?

Yes, Austrian Airlines operates a business class lounge within Terminal 1 at MAD Airport.

Where can I find the Austrian Airlines baggage claim area at Adolfo Suárez Madrid–Barajas Airport?

The Austrian Airlines baggage claim area is located within Terminal 1 at MAD Airport.

Does Adolfo Suárez Madrid–Barajas Airport (MAD) have a hotel?

Yes, MAD Airport has several hotels located nearby, including the Courtyard by Marriott Madrid MAD Airport, Hilton Garden Inn Madrid/MAD Airport, and Holiday Inn Express MAD Airport.

Where can I exchange currency at MAD Airport?

Currency exchange services are available at various locations throughout the terminals at MAD Airport.

Where can I find the Austrian Airlines ticket counter at MAD Airport?

The Austrian Airlines ticket counters are situated within Terminal 1 at MAD Airport.

Does Adolfo Suárez Madrid–Barajas Airport have Wi-Fi?

Yes, MAD Airport provides free Wi-Fi access for passengers throughout the terminals.

Where can I find a charging station at MAD Airport?

Charging stations are available in various areas of the terminals at MAD Airport, including the Austrian Airlines lounge and waiting areas.

How early should I arrive at MAD Airport for an Austrian Airlines flight?

It is recommended to arrive at MAD Airport at least 2 hours before your scheduled Austrian Airlines departure time.

Can I bring food through security at MAD Airport?

Yes, passengers are generally allowed to bring food through security checkpoints at MAD Airport, subject to TSA regulations.

Can I store my luggage at MAD Airport?

Yes, MAD Airport offers luggage storage and left luggage services for passengers.

What is the address of the Austrian Airlines MAD Terminal?

The address of the Austrian Airlines MAD Terminal is Av. de la Hispanidad, s/n, 28042 Madrid, Spain.

What is the phone number for the Austrian Airlines MAD Terminal?

The phone number for the Austrian Airlines MAD Terminal is 34 913 21 10 00.

What amenities and services are available at the Adolfo Suárez Madrid–Barajas Airport (MAD)?

MAD Airport offers a range of amenities and services, including dining options, retail shops, passenger lounges, and ground transportation services.

What ground transportation options are available at the Austrian Airlines MAD Terminal?

The Austrian Airlines MAD Terminal provides access to various ground transportation options, such as taxis, rideshare services, public transportation, and shuttle buses.

Are there any nearby hotels or accommodations for Austrian Airlines passengers at Adolfo Suárez Madrid–Barajas Airport?

Yes, there are several hotels and accommodation options located near MAD Airport, including the Courtyard by Marriott Madrid MAD Airport, Hilton Garden Inn Madrid/MAD Airport, and Holiday Inn Express MAD Airport.

What special assistance is available at the Austrian Airlines MAD Terminal?

The Austrian Airlines MAD Terminal offers special assistance services for passengers with disabilities, unaccompanied minors, medical conditions, dietary requirements, and language needs.

What is the process for handling lost or delayed baggage at the Adolfo Suárez Madrid–Barajas Airport?

Passengers with lost or delayed baggage can report the issue to the Austrian Airlines representatives at the MAD Terminal, who will assist in the handling and retrieval of the luggage.

How can I contact the Austrian Airlines MAD Terminal for further assistance?

Passengers can contact the Austrian Airlines MAD Terminal by calling 34 913 21 10 00 or by visiting the airline’s customer service desks within Terminal 1.

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