China Eastern Airlines, one of the leading carriers in China, offers seamless travel experiences for passengers flying through the Rafael Núñez International Airport (CTG) in Cartagena. The China Eastern Airlines CTG Terminal is a hub of efficiency and convenience, catering to the needs of both domestic and international travelers.
What is the China Eastern Airlines CTG Terminal Address and Location Map?
The China Eastern Airlines CTG Terminal is located at:
Crespo, Cartagena, Bolívar, Colombia
The China Eastern Airlines CTG Terminal is conveniently located within the Rafael Núñez International Airport (CTG) complex. Passengers can find the terminal in Terminal 1 of the airport.
China Eastern Airlines CTG Terminal Location Map:
To help passengers navigate the terminal, China Eastern Airlines provides a detailed terminal map on its official website. This interactive map shows the layout of Terminal 1, including the locations of check-in counters, security checkpoints, boarding gates, and other key amenities.
Passengers can access the China Eastern Airlines CTG Terminal map by visiting the airline’s website or the CTG Airport’s online maps and wayfinding tools. This information helps travelers easily locate the China Eastern Airlines terminal and plan their journey through the airport.
How to Contact China Eastern Airlines Terminal CTG?
By utilizing these various contact methods, China Eastern Airlines ensures that passengers have multiple ways to reach out and get the support they need when traveling through the CTG Terminal.
China Eastern Airlines CTG Departure Terminal
For passengers traveling with China Eastern Airlines from the Rafael Núñez International Airport (CTG) in Cartagena, the designated departure terminal is Terminal 1. China Eastern Airlines operates its flights out of Terminal 1 at CTG Airport. This terminal is equipped with all the necessary facilities and amenities to ensure a smooth and efficient departure process for passengers. Some key details about the China Eastern Airlines CTG Departure Terminal:
Check-in and Baggage
Security Screening
Boarding Gates
Passengers can check in and drop off their checked luggage at the China Eastern Airlines counters located within Terminal 1.
Terminal 1 has dedicated security checkpoints where passengers can clear security before proceeding to their boarding gates.
China Eastern Airlines flights depart from the assigned gates within Terminal 1, which are clearly marked and easy to locate.
By departing from the dedicated China Eastern Airlines Terminal 1 at CTG Airport, passengers can enjoy a seamless and efficient travel experience when flying with China Eastern Airlines. The terminal’s layout and facilities are designed to cater to the needs of both domestic and international travelers.
China Eastern Airlines CTG Arrivals Terminal
Terminal 1 is the designated arrivals terminal for China Eastern Airlines flights at CTG Airport. This terminal is equipped with all the necessary facilities and services to ensure a smooth and efficient arrival process for passengers. Key details about the China Eastern Airlines CTG Arrivals Terminal:
Customs and Immigration
Baggage Claim
Arriving international passengers will go through the customs and immigration checkpoint located within Terminal 1.
Passengers can collect their checked luggage from the baggage claim area, which is conveniently located within Terminal 1.
By arriving at the dedicated China Eastern Airlines Terminal 1 at CTG Airport, passengers can expect a seamless and efficient arrival experience. The terminal’s layout and facilities are designed to handle the influx of both domestic and international travelers.
Passengers can find the most up-to-date information about the China Eastern Airlines CTG Arrivals Terminal on the airline’s website or by contacting their customer service team.
Queries Handled by China Eastern Airlines CTG Terminal
China Eastern Airlines CTG Terminal customer service representatives are trained to handle a wide range of queries and issues that passengers may encounter before, during, or after their flight. Here are some of the queries that China Eastern Airlines CTG Terminal can assist you with:
Check-in and Baggage: China Eastern Airlines CTG Terminal staff can help you with check-in procedures, baggage drop-off, and baggage claim. They can also assist you with any issues related to lost or delayed luggage.
Flight Information: If you have questions about your flight status, schedule, or connections, China Eastern Airlines CTG Terminal customer service can provide you with the latest information.
Special Assistance: If you require special assistance, such as wheelchair service or assistance with mobility, China Eastern Airlines CTG Terminal staff can arrange for the necessary accommodations.
Travel Documents: China Eastern Airlines CTG Terminal staff can verify your travel documents, including your passport, visa, and health certificates, and answer any questions you may have about the entry requirements for your destination.
Reservations and Ticketing: China Eastern Airlines CTG Terminal customer service can assist you with making or changing reservations, as well as ticketing and payment issues.
Lounge Access: If you are eligible for lounge access, China Eastern Airlines CTG Terminal staff can direct you to the appropriate lounge and assist with entry procedures.
Other Queries: China Eastern Airlines CTG Terminal customer service can assist with any other queries or issues you may have, such as transportation, hotel reservations, or general questions about the airport or your destination.
China Eastern Airlines CTG Terminal customer service can handle a wide range of queries and issues related to your flight, baggage, special assistance, travel documents, reservations, ticketing, lounge access, and more. If you need assistance, you can contact China Eastern Airlines CTG Terminal Phone Number for any queries or concerns.
China Eastern Airlines Facilities and Services Available at Rafael Núñez International Airport
China Eastern Airlines offers several facilities and services at CTG Airport to enhance your travel experience. Here are some of the facilities and services available at China Eastern Airlines CTG Terminal:
Check-in and Baggage: China Eastern Airlines provides check-in counters and baggage drop-off services at Terminal 1, Zone 8. Passengers can also use self-service kiosks to check in and print their boarding passes.
Lounge Access: China Eastern Airlines offers a premium lounge at CTG Airport, located in Terminal 1. The lounge provides comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities. Passengers with eligible tickets or memberships can access the lounge.
Duty-Free Shopping: CTG Airport offers a wide range of duty-free shops, where passengers can purchase tax-free items such as cosmetics, fragrances, liquor, and tobacco.
Dining and Drinks: CTG Airport has a variety of dining options, including restaurants, cafes, and bars. Passengers can grab a quick bite or enjoy a sit-down meal while waiting for their flight.
Wi-Fi: CTG Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
Charging Stations: China Eastern Airlines CTG Terminal provides charging stations for passengers to charge their electronic devices, including smartphones, tablets, and laptops.
Accommodation: CTG Airport has several hotels nearby, including the TWA Hotel, located inside the iconic TWA Flight Center, and other nearby hotels that offer free shuttle services to and from the airport.
Other Facilities and Services: CTG Airport also offers other facilities and services, such as currency exchange, ATMs, nursing rooms, pet relief areas, and luggage storage.
In summary, China Eastern Airlines offers several facilities and services at CTG Airport, including check-in and baggage services, lounge access, duty-free shopping, dining options, Wi-Fi, charging stations, transportation, accommodation, and other amenities. If you have any queries or need assistance, you can contact China Eastern Airlines CTG Terminal Phone Number for any queries or concerns.
Why Must You Choose China Eastern Airlines CTG Terminal?
There are several reasons to choose China Eastern Airlines CTG Terminal for your travel needs:
Convenient Location: China Eastern Airlines CTG Terminal is located at Terminal 1, which is easily accessible by various transportation options, including taxis, rideshare services, buses, and trains.
Smooth Check-in and Baggage Process: China Eastern Airlines provides check-in counters and baggage drop-off services at Terminal 1, Zone 8. Passengers can also use self-service kiosks to check in and print their boarding passes, making the check-in process quick and efficient.
Premium Lounge Access: China Eastern Airlines offers a premium lounge at CTG Airport, located in Terminal 1. The lounge provides comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities, making it an ideal place to relax before your flight.
Wide Range of Dining and Shopping Options: CTG Airport has a variety of dining options, including restaurants, cafes, and bars, as well as duty-free shops, where passengers can purchase tax-free items such as cosmetics, fragrances, liquor, and tobacco.
Free Wi-Fi: CTG Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
Charging Stations: China Eastern Airlines CTG Terminal provides charging stations for passengers to charge their electronic devices, ensuring they stay powered up during their journey.
Efficient Baggage Claim: China Eastern Airlines provides efficient baggage claim services, allowing passengers to quickly retrieve their checked luggage and continue their journey.
Friendly and Helpful Staff: China Eastern Airlines CTG Terminal staff are known for their friendly and helpful attitude, providing assistance and support to passengers with any queries or concerns they may have.
Modern and Comfortable Facilities: China Eastern Airlines CTG Terminal offers modern and comfortable facilities, including comfortable seating areas, clean restrooms, and nursing rooms for families with young children.
China Eastern Airlines CTG Terminal offers a convenient location, smooth check-in and baggage process, premium lounge access, a wide range of dining and shopping options, free Wi-Fi, charging stations, efficient baggage claim, friendly and helpful staff, modern and comfortable facilities, and other amenities that make it an excellent choice for your travel needs.
Parking and Transportation at Rafael Núñez International Airport
Rafael Núñez International Airport (CTG) offers various parking and transportation options for passengers, making it easy and convenient to get to and from the airport.
Parking: CTG Airport has several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. The long-term parking is located further from the terminals and is ideal for passengers who are leaving their cars for an extended period. Economy parking is the most affordable option and is located in a remote lot with a shuttle service to and from the terminals.
Taxis: Taxis are available at CTG Airport, and passengers can easily hail a cab outside each terminal. Taxis operate on a fixed rate based on the destination, and passengers should confirm the rate with the driver before starting the trip.
Rideshare Services: Rideshare services, such as Uber and Lyft, are also available at CTG Airport. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location outside each terminal.
Buses: CTG Airport has several bus options, including the Cartagena City Transit Bus and the Cartagena Airport Service (NYAS). The NYAS bus provides service to and from Manhattan, while the Cartagena City Transit Bus provides service to and from various locations in Queens.
Trains: The AirTrain CTG provides service to and from the airport, connecting to the Cartagena City Subway system and the Long Island Rail Road (LIRR). The AirTrain CTG operates 24/7 and is an affordable and convenient way to get to and from the airport.
Car Rentals: Several car rental companies operate at CTG Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can reserve a car online or at the rental car counters located in the arrivals area of each terminal.
Hotel Shuttles: Many nearby hotels offer complimentary shuttle service to and from CTG Airport. Passengers can check with their hotel for pickup locations and schedules.
CTG Airport offers various parking and transportation options, including short-term and long-term parking, taxis, rideshare services, buses, trains, car rentals, and hotel shuttles. Passengers can choose the option that best suits their needs and budget, making it easy and convenient to get to and from the airport.
Nearby Hotels and Accommodation at Rafael Núñez International Airport
If you have an early morning flight or a long layover, staying at a nearby hotel can be a convenient and comfortable option. Here are some nearby hotels and accommodations at Rafael Núñez International Airport (CTG):
TWA Hotel: The TWA Hotel is a unique and retro-inspired hotel located inside the iconic TWA Flight Center at CTG Airport. The hotel features 512 rooms, a rooftop pool, several restaurants and bars, and a museum dedicated to the history of TWA and aviation.
Hampton Inn Cartagena-CTG Airport: The Hampton Inn Cartagena-CTG Airport is a modern and comfortable hotel located just one mile from the airport. The hotel offers a free shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
Sheraton CTG Airport Hotel: The Sheraton CTG Airport Hotel is a luxurious hotel located just minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a restaurant, and a bar.
Crowne Plaza CTG Airport Cartagena City: The Crowne Plaza CTG Airport Cartagena City is a contemporary hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a restaurant, and a bar.
Comfort Inn CTG Airport: The Comfort Inn CTG Airport is a budget-friendly hotel located just two miles from the airport. The hotel offers a free shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
La Quinta by Wyndham Cartagena CTG Airport: The La Quinta by Wyndham Cartagena CTG Airport is a modern and comfortable hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a business center, and a restaurant.
Days Hotel by Wyndham CTG Airport: The Days Hotel by Wyndham CTG Airport is a budget-friendly hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
There are several nearby hotels and accommodations at Rafael Núñez International Airport (CTG), including the TWA Hotel, Hampton Inn Cartagena-CTG Airport, Sheraton CTG Airport Hotel, Crowne Plaza CTG Airport Cartagena City, Comfort Inn CTG Airport, La Quinta by Wyndham Cartagena CTG Airport, and Days Hotel by Wyndham CTG Airport. These hotels offer various amenities, such as free shuttle service to and from the airport, free breakfast, fitness centers, and restaurants, making them convenient and comfortable options for passengers with layovers or early morning flights.
Special Assistance at Rafael Núñez International Airport (CTG)
Rafael Núñez International Airport (CTG) offers special assistance to passengers with disabilities or mobility issues, ensuring a comfortable and accessible travel experience. Here are some of the special assistance services available at CTG Airport:
Wheelchair Service: Passengers with mobility issues can request wheelchair assistance at the airline check-in counter or the curbside check-in. The wheelchair service is available free of charge and can be used throughout the airport, including at the security checkpoints and boarding gates.
TTY/TDD Phones: CTG Airport provides TTY/TDD phones for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make free calls within the Colombia.
Assistive Listening Devices: Assistive listening devices are available at all security checkpoints and boarding gates for passengers who are deaf or hard of hearing. These devices amplify sound and can be used with or without hearing aids.
Service Animals: Service animals are welcome at CTG Airport, and passengers can bring their service animals with them throughout the airport. The airport provides animal relief areas for service animals located throughout the terminals.
Accessible Restrooms: CTG Airport provides accessible restrooms in all terminals, which are equipped with grab bars, lower sinks, and larger stalls for passengers with disabilities.
Language Assistance: CTG Airport provides language assistance to passengers who do not speak English. The airport has multilingual staff members and translators available to assist with communication.
Rafael Núñez International Airport (CTG) offers various special assistance services for passengers with disabilities or mobility issues, including accessible parking, wheelchair service, TTY/TDD phones, assistive listening devices, service animal accommodation, accessible restrooms, transportation services, and language assistance. Passengers can contact the airline or the airport’s disability services office to arrange for any necessary accommodations.
China Eastern Airlines Lounges and Waiting Areas at Rafael Núñez International Airport
China Eastern Airlines offers a comfortable and relaxing lounge experience for its passengers at Rafael Núñez International Airport (CTG). Here are some of the China Eastern Airlines lounges and waiting areas at CTG Airport:
China Eastern Airlines First Class Lounge: The China Eastern Airlines First Class Lounge is located in Terminal 1 and is available to passengers traveling in First Class. The lounge offers a comfortable and quiet atmosphere, with comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
China Eastern Airlines Business Class Lounge: The China Eastern Airlines Business Class Lounge is located in Terminal 1 and is available to passengers traveling in Business Class. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
China Eastern Airlines Premium Economy Lounge: The China Eastern Airlines Premium Economy Lounge is located in Terminal 1 and is available to passengers traveling in Premium Economy Class. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
Waiting Areas: China Eastern Airlines also offers comfortable waiting areas in the departure gates for its passengers. These waiting areas are equipped with comfortable seating, Wi-Fi, and other amenities, providing passengers with a comfortable place to wait before their flight.
China Eastern Airlines offers several lounges and waiting areas at Rafael Núñez International Airport (CTG), including the China Eastern Airlines First Class Lounge, Business Class Lounge, and Premium Economy Lounge, all located in Terminal 1. These lounges offer comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities. China Eastern Airlines also provides waiting areas in the departure gates, offering passengers a comfortable place to wait before their flight.
FAQs on CTG Airport Terminal China Eastern Airlines
Here are the answers to the FAQs:
What terminal does China Eastern Airlines fly out of at CTG Airport?
China Eastern Airlines flights depart from Terminal 1 at Rafael Núñez International Airport (CTG).
Where is the China Eastern Airlines check-in counter at Rafael Núñez International Airport (CTG)?
The China Eastern Airlines check-in counters are located within Terminal 1 at CTG Airport.
Does Rafael Núñez International Airport have a China Eastern Airlines lounge?
Yes, China Eastern Airlines operates a dedicated passenger lounge within Terminal 1 at CTG Airport.
Where can I find the China Eastern Airlines baggage claim area at Rafael Núñez International Airport?
The China Eastern Airlines baggage claim area is located in Terminal 1 at CTG Airport.
Does Rafael Núñez International Airport (CTG) have a hotel?
Yes, CTG Airport has several hotels located nearby, including the Hilton Garden Inn CTG Airport, Courtyard by Marriott CTG Airport, and Hampton Inn & Suites CTG Airport.
Where can I exchange currency at CTG Airport?
Currency exchange services are available at various locations throughout CTG Airport, including in the terminals and at the airport’s information desks.
Where can I find the China Eastern Airlines ticket counter at CTG Airport?
The China Eastern Airlines ticket counters are located within Terminal 1 at CTG Airport.
Does Rafael Núñez International Airport have Wi-Fi?
Yes, CTG Airport provides free Wi-Fi access throughout the terminals for passengers.
Where can I find a charging station at CTG Airport?
Charging stations for electronic devices are available in the seating areas and throughout the terminals at CTG Airport.
How early should I arrive at CTG Airport for a China Eastern Airlines flight?
It is recommended to arrive at CTG Airport at least 2 hours before your scheduled China Eastern Airlines departure time for domestic flights, and 3 hours for international flights.
Can I bring food through security at CTG Airport?
Yes, passengers are generally allowed to bring food through security checkpoints at CTG Airport, with some restrictions on liquids, gels, and aerosols.
Can I store my luggage at CTG Airport?
Yes, CTG Airport offers luggage storage and left luggage facilities for passengers.
What is the address of the China Eastern Airlines CTG Terminal?
The China Eastern Airlines CTG Terminal is located at: Crespo, Cartagena, Bolívar, Colombia
What is the phone number for the China Eastern Airlines CTG Terminal?
The phone number for the China Eastern Airlines CTG Terminal is +57 5 6932828.
What amenities and services are available at the Rafael Núñez International Airport (CTG)?
CTG Airport offers a range of amenities and services, including restaurants, shops, lounges, banking facilities, and ground transportation options.
What ground transportation options are available at the China Eastern Airlines CTG Terminal?
The China Eastern Airlines CTG Terminal provides access to taxis, rideshare services, public transportation (AirTrain), and rental car facilities.
Are there any nearby hotels or accommodations for China Eastern Airlines passengers at Rafael Núñez International Airport?
Yes, there are several hotels located near CTG Airport, including the Hilton Garden Inn CTG Airport, Courtyard by Marriott CTG Airport, and Hampton Inn & Suites CTG Airport.
What special assistance is available at the China Eastern Airlines CTG Terminal?
The China Eastern Airlines CTG Terminal offers special assistance services for passengers with disabilities, unaccompanied minors, medical conditions, and other special needs.
What is the process for handling lost or delayed baggage at the Rafael Núñez International Airport?
Passengers with lost or delayed baggage should report the issue to their airline’s baggage service desk, located within the respective terminals at CTG Airport.
How can I contact the China Eastern Airlines CTG Terminal for further assistance?
Passengers can contact the China Eastern Airlines CTG Terminal by phone at +57 5 6932828.
