What is the China Southern Airlines ROC Terminal Address and Location Map?
The China Southern Airlines ROC Terminal is located at Terminal 4 of Greater Rochester International Airport (ROC) in Rochester City. The official address for China Southern Airlines at ROC Terminal 4 is:1200 Brooks Ave, Rochester, NY 14624, American States
By providing the terminal address and a detailed location map, China Southern Airlines ensures that its passengers have all the information they need to easily find and access the airline’s facilities at the ROC Airport. This helps to create a seamless and stress-free travel experience for customers.China Southern Airlines ROC Terminal Location Map
You can find a detailed map of ROC Terminal 4, including the location of China Southern Airlines facilities, on the official ROC Airport website. The map will show you the layout of the terminal, including the location of gates, check-in desks, and amenities. The map allows passengers to easily locate the China Southern Airlines check-in area, as well as other important facilities and services within Terminal 4 at ROC Airport.How to Contact China Southern Airlines Terminal ROC?
To contact the China Southern Airlines Terminal at ROC Airport, passengers can use the following contact information:Airport Name | Greater Rochester International Airport |
Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
Greater Rochester International Airport Phone Number | +1-877-445-3112 / 1 585-753-7000 |
China Southern Airlines Contact Number | 00 86 400 869 5539 |
Greater Rochester International Airport Code | ROC |
China Southern Airlines Ticket Counter Hours | 24/7 |
Type | International |
China Southern Airlines ROC Terminals | Terminal 4 |
China Southern Airlines Official Website | https://www.csair.com/en/ |
Official YouTube | https://www.youtube.com/user/CSAIRGLOBAL |
Official Twitter | https://twitter.com/CSAIRGlobal |
Official Facebook | https://www.facebook.com/CSAirGlobal |
China Southern Airlines ROC Departure Terminal
Passengers departing with China Southern Airlines will be using Terminal 4 at ROC Airport. This terminal is equipped with modern facilities to provide a smooth and efficient departure experience for our customers.Key features of the China Southern Airlines ROC Departure Terminal include:-
- Check-in Counters: The China Southern Airlines Terminal ROC has dedicated check-in counters for China Southern Airlines, allowing passengers to efficiently complete the check-in process.
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- Security Checkpoints: China Southern Airlines Terminal ROC has multiple security checkpoints to ensure a quick and hassle-free security screening process for departing passengers.
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- Boarding Gates: The China Southern Airlines Terminal ROC has well-appointed boarding gates with ample seating, allowing passengers to comfortably wait for their flights.
China Southern Airlines ROC Arrivals Terminal
Passengers arriving at ROC Airport with China Southern Airlines will be using Terminal 4. This terminal offers convenient access to various ground transportation options, allowing our customers to easily reach their final destinations. Key features of the China Southern Airlines ROC Arrivals Terminal include:-
- Baggage Claim: China Southern Airlines Terminal ROC has well-organized baggage claim areas, where passengers can efficiently retrieve their checked luggage.
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- Customs and Immigration: Arriving passengers will go through the necessary customs and immigration procedures at China Southern Airlines Terminal ROC , ensuring a smooth arrival process.
Queries Handled by China Southern Airlines ROC Terminal
The China Southern Airlines ROC Terminal is equipped to handle a wide range of queries and provide assistance to its passengers. Some of the key queries and services handled by the terminal include:Flight Information | Passengers can inquire about their flight schedules, gate assignments, and any changes or updates. The terminal staff can provide information about check-in times, boarding procedures, and flight status. |
Ticketing and Reservations | Passengers can make new bookings, modify existing reservations, or inquire about ticket policies and fares. The terminal staff can assist with ticket purchases, seat assignments, and upgrades. |
Baggage Handling | Passengers can ask about baggage allowances, check-in procedures, and the status of their checked luggage. The terminal staff can provide guidance on baggage-related issues, such as lost or delayed luggage. |
Customer Service | Passengers can seek assistance with general inquiries, complaints, or feedback regarding their travel experience. The terminal staff can address customer concerns and provide solutions to address any issues. |
China Southern Airlines Facilities and Services Available at Greater Rochester International Airport
China Southern Airlines provides a range of facilities and services to its passengers at the Greater Rochester International Airport (ROC) in Rochester. Here’s an overview of the key amenities available at the China Southern Airlines ROC Terminal:-
- Check-in Counters: The ROC China Southern Airlines Terminal has dedicated check-in counters for China Southern Airlines, allowing passengers to efficiently complete the check-in process.
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- Security Checkpoints: ROC China Southern Airlines Terminal at ROC Airport, where China Southern Airlines operates, has multiple security checkpoints to ensure a quick and smooth security screening process.
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- Boarding Gates: The ROC China Southern Airlines Terminal offers well-appointed boarding gates with ample seating, enabling passengers to wait for their flights comfortably.
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- Baggage Claim: The arrivals area of the ROC China Southern Airlines Terminal has organized baggage claim facilities, where passengers can efficiently retrieve their checked luggage.
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- Dining and Shopping: ROC China Southern Airlines Terminal at ROC Airport features a range of dining options, from casual eateries to upscale restaurants, as well as shopping outlets, allowing passengers to enjoy their time at the airport.
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- Customer Service: The ROC China Southern Airlines Terminal staff at the ROC Terminal is available to assist passengers with a variety of queries, including flight information, ticketing, baggage handling, and general customer support.
Why Must You Choose China Southern Airlines ROC Terminal?
China Southern Airlines is a leading airline in Asia and offers a range of benefits and advantages for passengers traveling through ROC Terminal. Some of the key reasons to choose China Southern Airlines ROC Terminal include:-
- Convenient location: ROC China Southern Airlines Terminal operates out of Terminal 4 at ROC, which is a modern and well-equipped terminal with a range of amenities and services for passengers.
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- Comfortable and convenient travel experience: ROC China Southern Airlines Terminal offers a range of in-flight amenities and services to ensure a comfortable and convenient travel experience, including complimentary meals and beverages, entertainment options, and special assistance for passengers with disabilities or special needs.
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- Reliable and punctual flights: ROC China Southern Airlines Terminal has a strong track record of reliable and punctual flights, ensuring that passengers arrive at their destination on time.
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- Competitive pricing: ROC China Southern Airlines Terminal offers competitive pricing on flights to a range of destinations, making it an affordable option for budget-conscious travelers.
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- Friendly and professional customer service: ROC China Southern Airlines Terminal is known for its friendly and professional customer service, with representatives available 24/7 to assist with any queries or issues.
Parking and Transportation at Greater Rochester International Airport
When traveling through the China Southern Airlines ROC Terminal, passengers have several options for parking and transportation to and from the airport. Here’s an overview of the available parking and transportation services at Greater Rochester International Airport: Parking at ROC Airport:-
- ROC Airport offers various parking options, including short-term, long-term, and economy parking lots.
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- The terminal-specific parking lots are conveniently located near Terminal 4, where China Southern Airlines operates.
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- Passengers can choose from a range of parking options, such as hourly, daily, or weekly rates, to suit their needs.
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- Online pre-booking and payment options are available to ensure a seamless parking experience.
Taxis | Taxi stands are available at all terminals, including Terminal 4, where China Southern Airlines is located. Passengers can easily hail a taxi to reach their final destination from the airport. |
Shuttle Services | ROC Airport offers shuttle services, such as hotel and off-site parking lot shuttles, to transport passengers to and from the terminals. China Southern Airlines passengers can utilize these shuttle services to conveniently access the terminal. |
Public Transportation | The airport is well-connected to the Rochester City public transportation system, including buses and trains. Passengers can use the AirTrain ROC, a light rail system, to travel between terminals and connect to the subway or commuter rail. |
Rideshare Services | Popular rideshare services, such as Uber and Lyft, are available at ROC Airport, providing an alternative transportation option for passengers. Designated pickup and drop-off areas are available for these services near the terminals. |
Rental Cars | ROC Airport has several car rental agencies located within the terminals, allowing passengers to easily rent a vehicle for their travel needs. |
Nearby Hotels and Accommodation at Greater Rochester International Airport
Greater Rochester International Airport (ROC) is located in Rochester, and is surrounded by a range of hotels and accommodation options to suit different budgets and preferences. Some of the nearby hotels and accommodation options at ROC include:-
- Hilton Rochester ROC Airport: Located just a few minutes from ROC, this hotel offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
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- Sheraton ROC Airport Hotel: This hotel is located just a few minutes from ROC and offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
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- Courtyard by Marriott Rochester ROC Airport: Located just a few minutes from ROC, this hotel offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
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- Hampton Inn Rochester ROC: Located just a few minutes from ROC, this hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
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- Radisson Hotel ROC Airport: Located just a few minutes from ROC, this hotel offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) offers a range of special assistance services to ensure that passengers with disabilities or special needs are able to travel comfortably and safely. Some of the special assistance services offered at ROC include:-
- Wheelchair assistance: ROC provides wheelchair assistance to passengers who require it, with staff available to assist with boarding and disembarking from the aircraft.
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- Escort assistance: China Southern Airlines Terminal ROC Passengers who require assistance navigating the airport can request an escort to accompany them to their gate or other areas of the airport.
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- Visual and hearing assistance: ROC provides visual and hearing assistance to passengers who require it, including Braille signage and assistive listening devices.
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- Service animal relief areas: ROC has designated service animal relief areas located throughout the airport for passengers traveling with service animals.
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- TSA PreCheck: ROC offers TSA PreCheck, a service that allows eligible passengers to expedite the security screening process.
China Southern Airlines Lounges and Waiting Areas at Greater Rochester International Airport
operates lounges and waiting areas at Greater Rochester International Airport (ROC) to provide a comfortable and convenient travel experience for its passengers. Some of the key lounges and waiting areas offered by China Southern Airlines at ROC include:-
- China Southern Airlines Lounge: This lounge is located in China Southern Airlines Terminal ROC and offers a range of amenities and services for eligible passengers, including comfortable seating, complimentary food and beverages, and Wi-Fi access.
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- China Southern Airlines Waiting Area: This waiting area is located in China Southern Airlines Terminal ROC and provides a comfortable space for passengers to wait for their flight. The waiting area features comfortable seating, Wi-Fi access, and televisions.
FAQs on ROC Airport Terminal China Southern Airlines
China Southern Airlines flies out of Terminal 4 at ROC Airport.
The China Southern Airlines check-in counter is located in Terminal 4 at Greater Rochester International Airport (ROC).
Yes, Greater Rochester International Airport has a China Southern Airlines lounge, which is located in Terminal 4.
The China Southern Airlines baggage claim area is located in Terminal 4 at Greater Rochester International Airport.
Yes, Greater Rochester International Airport (ROC) has a hotel, the TWA Hotel, which is located near Terminal 5.
You can exchange currency at the Travelex currency exchange location in Terminal 4 at ROC Airport.
The China Southern Airlines ticket counter is located in Terminal 4 at ROC Airport.
Yes, Greater Rochester International Airport has free Wi-Fi available throughout the airport.
Charging stations are available throughout ROC Airport, including in the waiting areas and lounges.
It is recommended to arrive at ROC Airport at least 3 hours before a China Southern Airlines flight.
Food can be brought through security at ROC Airport, but liquids are subject to restrictions.
Luggage storage is available at ROC Airport through the ROC Baggage Storage service, which is located in Terminal 4.
The address of the China Southern Airlines ROC Terminal is 1200 Brooks Ave, Rochester, NY 14624, American States.
The phone number for the China Southern Airlines ROC Terminal is 1 585-753-7000.
ROC Airport offers a range of amenities and services, including restaurants, shops, lounges, and charging stations.
Ground transportation options at the China Southern Airlines ROC Terminal include taxis, ride-sharing services, buses, and the AirTrain.
There are several nearby hotels and accommodations for China Southern Airlines passengers at Greater Rochester International Airport, including the TWA Hotel and the Hilton Rochester ROC Airport.
Special assistance is available at the China Southern Airlines ROC Terminal for passengers with disabilities or special needs, including wheelchair assistance and escort services.
The process for handling lost or delayed baggage at Greater Rochester International Airport involves filing a claim with the airline and providing documentation of the lost or delayed baggage.
You can contact the China Southern Airlines ROC Terminal for further assistance by calling their customer service hotline at 1 585-753-7000 or by visiting their ticket counter in Terminal 4.
China Eastern Airlines Terminal Other Locations
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