Hong Kong Airlines ROC Terminal – Greater Rochester International Airport

Hong Kong Airlines, a leading international airline, offers seamless connectivity through its operations at the Greater Rochester International Airport (ROC) in Rochester City. As a key hub for the airline, the Hong Kong Airlines ROC Terminal provides a world-class travel experience for passengers.
Hong Kong Airlines ROC Terminal - Greater Rochester International Airport
Hong Kong Airlines operates from Terminal 1 at Greater Rochester International Airport (ROC). This terminal is one of the major international gateways at ROC, offering a wide range of facilities and services for travelers.

What is the Hong Kong Airlines ROC Terminal Address and Location Map?

The address for Hong Kong Airlines ROC Terminal is Greater Rochester International Airport in United States.

1200 Brooks Ave, Rochester, NY 14624, American States

This is the main address for ROC Airport, and Hong Kong Airlines operates from Terminal 1.

Hong Kong Airlines ROC Terminal Location Map

To find the Hong Kong Airlines ROC Terminal location map, you can visit the official ROC Airport website or the Hong Kong Airlines website. The map will show you the exact location of Terminal 1 within ROC Airport. On the map, you can see that Terminal 1 is located towards the eastern side of the airport, near the Van Wyck Expressway and Federal Circle Station. You can use this map to plan your route to the airport, and once inside the terminal, you can use it to find check-in counters, security checkpoints, and boarding gates for your Hong Kong Airlines flight.

How to Contact Hong Kong Airlines Terminal ROC?

To contact the Hong Kong Airlines Terminal ROC, passengers can use the following details:
Airport Name Greater Rochester International Airport
Greater Rochester International Airport Address 1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number +1-877-445-3112 /  1 585-753-7000
Hong Kong Airlines Contact Number (+00852) 3916 3666
Greater Rochester International Airport Code ROC
Hong Kong Airlines Ticket Counter Hours 24/7
Type International
Hong Kong Airlines ROC Terminals Terminal 1
Hong Kong Airlines Official Website https://www.hongkongairlines.com/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/hkairlines
Official Facebook https://www.facebook.com/hkairlines/
Official Instagram https://www.instagram.com/hkairlines/
When calling this number, be prepared to provide your flight details, such as your flight number, departure date and time, and any other relevant information. This will help the customer service representative assist you more efficiently.

ROC Hong Kong Airlines Terminal Departure

Terminal 1 at ROC Airport is the designated departure terminal for Hong Kong Airlines’ flights. This modern and spacious terminal offers a range of amenities and services to ensure a comfortable and efficient travel experience for Hong Kong Airlines passengers. Some key features of the Hong Kong Airlines ROC Departure Terminal include:
Check-in Facilities Hong Kong Airlines has dedicated check-in counters and kiosks located within Terminal 1, making the check-in process seamless for passengers. Passengers can check-in for their flights, drop off their luggage, and proceed to the security checkpoint.
Security Checkpoints Terminal 1 has multiple security checkpoints to ensure a smooth and efficient screening process for passengers. Hong Kong Airlines passengers can access the security checkpoints directly from the airline’s check-in area.
Gate Areas Hong Kong Airlines flights depart from the designated gate areas within Terminal 1. The gate areas are equipped with comfortable seating, power outlets, and other amenities to cater to the needs of passengers.
Dining and Shopping Terminal 1 offers a wide range of dining and shopping options, including restaurants, cafes, and retail stores. Passengers can enjoy a variety of food and beverage choices, as well as shop for souvenirs and travel essentials.
By operating from Terminal 1 at ROC Airport, Hong Kong Airlines ensures a seamless and efficient travel experience for its passengers. The terminal’s modern facilities and range of amenities help to make the departure process smooth and enjoyable.

Hong Kong Airlines ROC Terminal Arrivals

Hong Kong Airlines operates its flights to and from the Greater Rochester International Airport (ROC) in Rochester City, with arrivals and departures handled at Terminal 1. Passengers arriving on Hong Kong Airlines flights will disembark at Terminal 1 at ROC Airport. Upon arrival, Hong Kong Airlines passengers can expect the following at the ROC Arrivals Terminal:
Immigration and Customs baggage claim
Terminal 1 has dedicated immigration and customs processing areas for arriving international passengers. Hong Kong Airlines passengers will proceed through immigration and customs formalities at this terminal. The baggage claim area for Hong Kong Airlines flights is located within Terminal 1. Passengers can collect their checked luggage from the designated baggage carousels.
By arriving at the Hong Kong Airlines ROC Arrivals Terminal, passengers can expect a seamless and efficient experience as they transition from their flight to their final destination. The terminal’s modern facilities and dedicated services ensure a smooth and hassle-free arrival for all Hong Kong Airlines passengers.
Hong Kong Airlines ROC Terminal - Greater Rochester International Airport

Queries Handled by Hong Kong Airlines ROC Terminal

The Hong Kong Airlines ROC Terminal is equipped to handle a wide range of queries from passengers. Here are some examples of the types of queries that can be handled by the Hong Kong Airlines ROC Terminal:
    • Flight information: ROC Hong Kong Airlines Terminal Passengers can inquire about flight status, delays, cancellations, or schedule changes.
    • Check-in: ROC Hong Kong Airlines Terminal Passengers can check in for their flight, get their boarding pass, and check their luggage.
    • Baggage: ROC Hong Kong Airlines Terminal Passengers can inquire about lost or delayed luggage, or make special arrangements for oversized or fragile items.
    • Special assistance: ROC Hong Kong Airlines Terminal Passengers can request special assistance for themselves or their travel companions, such as wheelchair assistance, special meals, or unaccompanied minor services.
    • Visa and travel documents: ROC Hong Kong Airlines Terminal Passengers can inquire about visa requirements, travel documents, or any other entry requirements for their destination.
    • Seat assignments: ROC Hong Kong Airlines Terminal Passengers can request a specific seat assignment or inquire about seat availability.
    • Flight changes or cancellations: ROC Hong Kong Airlines Terminal Passengers can inquire about changing their flight or canceling their reservation.
    • Other services: ROC Hong Kong Airlines Terminal Passengers can inquire about other services offered by Hong Kong Airlines or the airport, such as Wi-Fi, parking, or ground transportation.
To contact Hong Kong Airlines ROC Terminal for any of these queries, passengers can call the Hong Kong Airlines ROC Terminal phone number at +1 855 393 3880 or visit the Hong Kong Airlines website to send a message.

Hong Kong Airlines Facilities and Services Available at Greater Rochester International Airport

Hong Kong Airlines offers a range of facilities and services to passengers at Greater Rochester International Airport (ROC) to ensure a comfortable and convenient travel experience. Here are some of the facilities and services available to Hong Kong Airlines passengers at ROC:
    • Check-in: Hong Kong Airlines Terminal ROC passengers can check-in for their flights at Terminal 1, where Hong Kong Airlines check-in counters are located. Passengers can also use the self-service kiosks for check-in, which are available 24 hours a day.
    • Baggage Services: Hong Kong Airlines Terminal ROC offers baggage services, including checked baggage, carry-on baggage, and special baggage handling for fragile or oversized items. Passengers can also track their baggage using the Hong Kong Airlines mobile app.
    • Flight Information: ROC Hong Kong Airlines Terminal provides up-to-date flight information, including departure and arrival times, gate assignments, and any delays or cancellations. Passengers can check flight information on the Hong Kong Airlines mobile app or on the Hong Kong Airlines website.
    • Ground Transportation: ROC Hong Kong Airlines Terminal offers ground transportation options to passengers arriving at ROC, including taxis, car rentals, and shuttle services.
    • Duty-Free Shopping: ROC Hong Kong Airlines Terminal passengers can take advantage of duty-free shopping at ROC Terminal 1, where they can purchase a wide range of products, including perfumes, cosmetics, liquor, and confectionery.
Hong Kong Airlines Terminal ROC is committed to providing excellent facilities and services to its passengers at ROC Airport, ensuring a smooth and enjoyable travel experience.

Why Must You Choose Hong Kong Airlines ROC Terminal?

There are several reasons why you may want to choose Hong Kong Airlines ROC Terminal for your travel needs:
    • Convenient Location: Hong Kong Airlines operates from ROC Terminal 1, which is one of the most convenient terminals at ROC Airport. Hong Kong Airlines Terminal ROC is easily accessible by car, taxi, or public transportation, and is located close to the airport’s central terminal area.
    • Excellent Facilities and Services: Hong Kong Airlines Terminal ROC offers a range of facilities and services to passengers at ROC Terminal 1, including check-in counters, baggage services, a VIP lounge, special assistance, flight information, ground transportation, and duty-free shopping.
    • Competitive Fares: Hong Kong Airlines Terminal ROC offers competitive fares for flights from ROC to Hong Kong and other destinations in Asia. This makes it an affordable option for travelers who want to experience high-quality service and comfort without breaking the bank.
    • Quality Service: Hong Kong Airlines Terminal ROC is known for its quality service and attention to detail. The airline’s cabin crew is highly trained and dedicated to providing passengers with a comfortable and enjoyable flight experience.
    • Modern Fleet: Hong Kong Airlines Terminal ROC operates a modern fleet of aircraft, including the Airbus A330 and A350, which offer the latest in-flight entertainment and amenities.
Choosing Hong Kong Airlines ROC Terminal for your travel needs means choosing a convenient location, excellent facilities and services, competitive fares, quality service, and a modern fleet. Whether you are traveling for business or pleasure, Hong Kong Airlines is committed to making your journey a memorable and enjoyable one.

Parking and Transportation at Greater Rochester International Airport

Greater Rochester International Airport (ROC) offers a variety of parking and transportation options for travelers. Here are some of the most popular options:
    • Parking: ROC offers several parking options, including long-term parking, short-term parking, and valet parking. Long-term parking is available at the airport’s economy parking lot, which is located a short shuttle ride away from the terminals. Short-term parking is available at each terminal, and valet parking is available at Terminal 1.
    • Taxis: Taxis are readily available at ROC, with taxi stands located outside each terminal. The fare to Manhattan is a flat rate of $52, plus tolls and tip.
    • Public Transportation: ROC is served by several public transportation options, including the AirTrain, which connects the airport to the Rochester City subway and Long Island Rail Road. The AirTrain is free to use within the airport, but there is a fee to use it to connect to other transportation options.
    • Car Rentals: Several car rental companies operate at ROC, including Avis, Budget, Hertz, and National. Car rental counters are located in each terminal, and rental cars can be picked up and dropped off at designated areas outside the terminals.
    • Private Car Services: Private car services, such as limousines and town cars, are also available at ROC. These services can be arranged in advance through a travel agency or online booking service.
ROC offers a range of parking and transportation options to suit the needs of all travelers. Whether you prefer to drive yourself, take a taxi, ride the subway, rent a car, or book a private car service, there is an option available to make your journey to and from the airport as smooth and convenient as possible.

Nearby Hotels and Accommodation at Greater Rochester International Airport

There are several nearby hotels and accommodations available for travelers flying into and out of Greater Rochester International Airport (ROC). Here are some popular options:
    • TWA Hotel: Located within the iconic TWA Flight Center at ROC, the TWA Hotel offers a unique and stylish accommodation option for travelers. The hotel features a rooftop pool, a fitness center, and several restaurants and bars.
    • Hilton Rochester ROC Airport: Located just a few minutes from ROC, the Hilton Rochester ROC Airport offers comfortable accommodations and convenient amenities such as a fitness center, a business center, and a restaurant.
    • Courtyard by Marriott Rochester ROC Airport: Located just a short shuttle ride from ROC, the Courtyard by Marriott Rochester ROC Airport offers comfortable accommodations and convenient amenities such as a fitness center, a business center, and a restaurant.
    • Radisson Hotel ROC Airport: Located just a few minutes from ROC, the Radisson Hotel ROC Airport offers comfortable accommodations and convenient amenities such as a fitness center, a business center, and a restaurant.
    • Fairfield Inn & Suites by Marriott Rochester ROC Airport: Located just a short shuttle ride from ROC, the Fairfield Inn & Suites by Marriott Rochester ROC Airport offers comfortable accommodations and convenient amenities such as a fitness center, a business center, and a complimentary breakfast.
There are several nearby hotels and accommodations available for travelers flying into and out of ROC. These options offer convenient access to the airport, comfortable accommodations, and a range of amenities to make your stay as enjoyable as possible. Be sure to book in advance to ensure availability and secure the best possible rate.

Special Assistance at Greater Rochester International Airport (ROC)

Greater Rochester International Airport (ROC) offers a range of special assistance services to help passengers with disabilities or special needs. Here are some of the services available:
    • Wheelchair Assistance: Wheelchair assistance is available for passengers who require mobility assistance. Passengers can request wheelchair assistance from their airline when booking their flight or at the airport upon arrival.
    • Escort Services: Escort services are available for passengers who require assistance navigating the airport. Passengers can request an escort from their airline when booking their flight or at the airport upon arrival.
    • Personal Care Assistants: Personal care assistants are available for passengers who require assistance with personal care needs, such as using the restroom or taking medication. Passengers can request a personal care assistant from their airline when booking their flight.
    • Visual Paging: Visual paging is available for passengers who are deaf or hard of hearing. Passengers can request visual paging from their airline or from the airport’s information desk.
    • Service Animal Relief Areas: Service animal relief areas are available throughout ROC for passengers traveling with service animals. These areas are equipped with waste disposal bags and are located both pre- and post-security.
    • Language Assistance: Language assistance is available for passengers who require translation or interpretation services. Passengers can request language assistance from their airline or from the airport’s information desk.
ROC is committed to providing accessible and inclusive services to all passengers. If you require special assistance, be sure to inform your airline when booking your flight and upon arrival at the airport to ensure a smooth and comfortable journey.

Hong Kong Airlines Lounges and Waiting Areas at Greater Rochester International Airport

Hong Kong Airlines operates a lounge at Greater Rochester International Airport (ROC) for its premium passengers. The lounge is located in Terminal 1 and is available to passengers traveling in Hong Kong Airlines’ Business Class or Fortune Wings Club Gold and Silver members. The Hong Kong Airlines lounge at ROC offers a range of amenities to make passengers’ waiting time more comfortable and enjoyable. These amenities include:
    • Complimentary Wi-Fi: Passengers can stay connected with complimentary Wi-Fi throughout the lounge.
    • Food and Beverages: The lounge offers a selection of hot and cold food and beverages, including snacks, sandwiches, and drinks.
    • Seating Areas: The lounge features comfortable seating areas with plenty of space to relax or work.
    • Business Center: The lounge has a business center with computers and printing facilities for passengers who need to catch up on work.
    • Entertainment: The lounge offers a range of entertainment options, including TVs, magazines, and newspapers.
The Hong Kong Airlines lounge at ROC provides a comfortable and convenient waiting area for the airline’s premium passengers. If you are traveling in Hong Kong Airlines’ Business Class or are a Fortune Wings Club Gold or Silver member, be sure to take advantage of this exclusive lounge and its amenities.

FAQs on ROC Airport Terminal Hong Kong Airlines

Here are the answers to the given FAQs:
What terminal does Hong Kong Airlines fly out of at ROC Airport?

Hong Kong Airlines operates out of Terminal 1 at Greater Rochester International Airport (ROC).

Where is the Hong Kong Airlines check-in counter located at Greater Rochester International Airport (ROC)?

The Hong Kong Airlines check-in counters are located in Terminal 1 at ROC Airport.

Does Greater Rochester International Airport have a Hong Kong Airlines lounge?

No, Greater Rochester International Airport (ROC) does not have a dedicated Hong Kong Airlines lounge.

Where can I find the Hong Kong Airlines baggage claim area at Greater Rochester International Airport?

The Hong Kong Airlines baggage claim area is located in Terminal 1 at ROC Airport.

Does Greater Rochester International Airport (ROC) have a hotel?

Yes, ROC Airport has several hotels located on-site or in the immediate vicinity of the airport.

Where can I exchange currency at ROC Airport?

Currency exchange services are available at various locations throughout ROC Airport, including in the terminals and at the ground transportation hub.

Where can I find the Hong Kong Airlines ticket counter at ROC Airport?

Does Greater Rochester International Airport have Wi-Fi?

The Hong Kong Airlines ticket counters are located in Terminal 1 at Greater Rochester International Airport?

Yes, Greater Rochester International Airport (ROC) offers free Wi-Fi access throughout the terminals.

Where can I find a charging station at ROC Airport?

Charging stations and power outlets are available in various locations throughout the terminals at ROC Airport.

How early should I arrive at ROC Airport for a Hong Kong Airlines flight?

It is recommended to arrive at ROC Airport at least 2-3 hours prior to your scheduled Hong Kong Airlines departure time.

Can I bring food through security at ROC Airport?

Yes, you can bring food through security at ROC Airport, but it must comply with TSA regulations for liquids, gels, and aerosols.

Can I store my luggage at ROC Airport?

Yes, ROC Airport offers luggage storage and left luggage services in various locations throughout the terminals.

What is the address of the Hong Kong Airlines ROC Terminal?

The address for the Hong Kong Airlines terminal at ROC Airport is: 1200 Brooks Ave, Rochester, NY 14624, American States

What is the phone number for the Hong Kong Airlines ROC Terminal?

The phone number for the Hong Kong Airlines terminal at ROC Airport is 1 585-753-7000.

What amenities and services are available at the Greater Rochester International Airport (ROC)?

ROC Airport offers a wide range of amenities and services, including restaurants, shops, lounges, banking, and various passenger assistance services.

What ground transportation options are available at the Hong Kong Airlines ROC Terminal?

Ground transportation options at the Hong Kong Airlines terminal in ROC Airport include taxis, ride-sharing services, public transportation (buses and trains), and rental cars.

Are there any nearby hotels or accommodations for Hong Kong Airlines passengers at Greater Rochester International Airport?

Yes, there are several hotels and accommodations located in close proximity to ROC Airport that cater to Hong Kong Airlines passengers.

What special assistance is available at the Hong Kong Airlines ROC Terminal?

ROC Airport and the Hong Kong Airlines terminal offer various special assistance services, such as wheelchair assistance, language interpretation, and services for passengers with disabilities or special needs.

What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?

Passengers with lost or delayed baggage at ROC Airport should report the issue to their airline’s baggage claim office or customer service desk, who will assist with the retrieval or tracing of the missing items.

How can I contact the Hong Kong Airlines ROC Terminal for further assistance?

Passengers can contact the Hong Kong Airlines terminal at ROC Airport by calling 1 585-753-7000 for any additional inquiries or assistance.

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