Jetblue JAX Terminal – Jacksonville International Airport

Jetblue Airlines is proud to call Jacksonville International Airport (JAX) in Jacksonville City its home. The Jetblue JAX Terminal is a state-of-the-art facility that offers travelers a comfortable and convenient experience from start to finish.
Jetblue JAX Terminal - Jacksonville International Airport
JetBlue Terminal 5, or simply T5, is a state-of-the-art terminal designed to offer a unique and enjoyable travel experience. T5 is home to an array of shops, restaurants, and amenities, ensuring passengers have everything they need before their flight.

What is the Jetblue JAX Terminal Address and Location Map?

The Jetblue JAX Terminal is located at Terminal 5 of the Jacksonville International Airport in Jacksonville City. The Jetblue JAX Terminal Address is:

2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States

Jetblue JAX Terminal Location Map

The map helps passengers navigate the terminal efficiently and locate the various facilities and services available to them during their travel experience. Having the Jetblue JAX Terminal address and location map readily available allows travelers to plan their journey to the airport and ensure a smooth and seamless start to their trip.

How to Contact Jetblue Terminal JAX?

To contact the Jetblue Terminal at JAX International Airport, you can use the following information:
Airport Name Jacksonville International Airport
Jacksonville International Airport Address 2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States
Jacksonville International Airport Phone Number +1-877-445-3112 /  1 904-741-4902
Jetblue Contact Number 1-800-JETBLUE (538-2583)
Jacksonville International Airport Code JAX
Jetblue Ticket Counter Hours 24/7
Type International
Jetblue JAX Terminals Terminal 5
Jetblue Official Website https://www.jetblue.com/
Official YouTube https://www.youtube.com/user/jetblue
Official Twitter https://twitter.com/JetBlue
Official Facebook https://www.facebook.com/JetBlue
Official Instagram https://www.instagram.com/jetblue
By providing these contact details, Jetblue aims to ensure that passengers have multiple avenues to reach out and get the information or assistance they need before, during, or after they travel through the Jetblue JAX Terminal.

JAX Jetblue Terminal Departure

Jetblue’s operations at Jacksonville International Airport (JAX) are centered at Terminal 5. This modern and spacious terminal is dedicated to serving Jetblue passengers departing from JAX.
    • JetBlue flights depart from Terminal 5 at Jacksonville International Airport (JAX).
    • The JetBlue check-in counters are located in Terminal 5.
    • Passengers can check in for their flights at the self-service kiosks or staffed check-in counters in Terminal 5.
    • JetBlue offers both domestic and international flights from JAX Airport.
    • The JetBlue baggage claim area is also located in Terminal 5.
    • Passengers are advised to arrive at the airport at least 2-3 hours before their scheduled departure time for domestic flights and at least 3-4 hours before international flights.
    • JetBlue Terminal 5 at JAX Airport offers a variety of amenities and services, including restaurants, shops, lounges, charging stations, and free Wi-Fi.
    • Passengers can contact JetBlue for further assistance by calling 1-800-JETBLUE (1-800-538-2583) or through the official JetBlue website.
The Jetblue JAX Departure Terminal is designed to offer a seamless and efficient travel experience for all Jetblue passengers. With its modern amenities, convenient layout, and Jetblue’s renowned customer service, the Jetblue JAX Departure Terminal ensures a smooth start to every journey.

Jetblue JAX Terminal Arrivals

Passengers arriving at Jacksonville International Airport (JAX) on Jetblue flights will disembark at Terminal 5, the dedicated Jetblue terminal at JAX. Jetblue JAX Arrivals Terminal:
    • Located at Terminal 5 of the Jacksonville International Airport (JAX)
    • Designated arrival terminal for Jetblue passengers
    • Facilities and services:
    • Baggage claim areas
    • Ground transportation services
    • Jetblue Baggage Services counter
    • Customs and immigration processing
    • Passenger meetup areas
Arrival Process:
    • Passengers disembark the aircraft and proceed to the baggage claim area
    • Collect their checked luggage from the designated baggage carousel
    • Go through customs and immigration, if applicable
    • Exit the terminal and access ground transportation options
    • Designed to provide a smooth and efficient arrival experience for Jetblue passengers
The Jetblue JAX Arrivals Terminal is designed to provide a smooth and efficient arrival experience for all Jetblue passengers. With its well-organized layout and convenient access to ground transportation, travelers can seamlessly transition from their flight to their final destination. Whether you’re arriving at JAX or departing from the Jetblue JAX Terminal, the airline’s commitment to customer satisfaction is evident in the terminal’s facilities and services.
Jetblue JAX Terminal - Jacksonville International Airport

Queries Handled by Jetblue JAX Terminal

The JetBlue JAX Terminal is equipped to handle a variety of queries and services for passengers, including:
    • Check-in: JetBlue representatives at the check-in counters can assist with checking in for flights, printing boarding passes, and handling checked baggage.
    • Flight information: The Jetblue Terminal JAX staff can provide information about flight status, delays, and gate changes. Passengers can also check flight information on the flight information displayed throughout the terminal.
    • Baggage services: If passengers have issues with their checked or carry-on baggage, JetBlue staff can help with baggage handling, storage, and tracing.
    • Special assistance: Jetblue Terminal JAX can provide special assistance for passengers with disabilities, families traveling with young children, and those requiring additional support during the travel process.
    • Ticketing and reservations: JAX Jetblue Terminal Passengers can make new bookings, change existing reservations, or purchase additional services such as seat upgrades, extra legroom, or in-flight amenities.
    • Lounges and amenities: The JetBlue JAX Terminal offers various amenities, including lounges, shops, restaurants, and charging stations. Passengers can inquire about these services and facilities at the terminal.
    • Security and safety: JetBlue JAX Terminal staff can answer questions about security procedures, prohibited items, and safety guidelines to ensure a smooth and secure travel experience.
For any specific queries or issues, passengers can contact JetBlue customer service by phone, email, or through the contact forms available on the official JetBlue website. Additionally, JetBlue representatives are available at the terminal to assist passengers with their inquiries.

Jetblue Facilities and Services Available at Jacksonville International Airport

JetBlue offers a variety of facilities and services at Jacksonville International Airport to enhance the travel experience for its passengers. Some of the key facilities and services include:
    • Check-in: Jetblue Terminal JAX provides self-service kiosks and staffed check-in counters for passengers to check in for their flights, print boarding passes, and handle checked baggage.
    • Security: Jetblue Terminal JAX features dedicated security checkpoints with TSA PreCheck lanes for expedited screening.
    • Seating and lounges: The Jetblue Terminal JAX offers comfortable seating areas and workstations, as well as the exclusive JetBlue Mint Lounge for premium passengers.
    • Dining: Jetblue Terminal JAX boasts a wide range of food and beverage options, including restaurants, cafes, and grab-and-go options, catering to various dietary preferences and tastes.
    • Shopping: Jetblue Terminal JAX Passengers can find an array of shops selling travel essentials, duty-free items, and luxury goods.
    • Charging stations: The Jetblue Terminal JAX is equipped with numerous charging stations for passengers to keep their electronic devices powered throughout their journey.
    • Wi-Fi: Free high-speed Wi-Fi is available throughout the terminal, allowing passengers to stay connected while waiting for their flights.
    • Family amenities: Jetblue Terminal JAX offers family-friendly facilities such as nursing rooms and children’s play areas.
For a comprehensive list of facilities and services available at JetBlue Terminal 5, passengers can visit the official JetBlue website or consult the terminal map.

Why Must You Choose Jetblue JAX Terminal?

There are several reasons why passengers may choose to fly with JetBlue and use their Terminal 5 at JAX Airport:
    • Modern facilities: Jetblue Terminal JAX is a state-of-the-art facility designed to provide a comfortable and efficient travel experience, with ample seating, charging stations, and free high-speed Wi-Fi.
    • Diverse dining and shopping options: The Jetblue Terminal JAX offers a wide range of food and beverage options, from quick snacks to sit-down meals, as well as a variety of retail stores for travel essentials and souvenirs.
    • Accessibility and comfort: Jetblue Terminal JAX is designed to accommodate passengers with disabilities, with accessible restrooms, elevators, and seating areas. The terminal also features family-friendly facilities, such as nursing rooms and children’s play areas.
    • Exclusive lounges: Jetblue Terminal JAX offers the exclusive JetBlue Mint Lounge for premium passengers, providing a luxurious space to relax, work, or dine before their flight.
    • Customer service: Jetblue Terminal JAX is known for its exceptional customer service, with friendly and knowledgeable staff available to assist passengers with their inquiries and needs.
    • Competitive pricing: Jetblue Terminal JAX offers competitive fares and value-added services, such as free in-flight entertainment, snacks, and beverages, making it an affordable option for travelers.
    • Convenient location: JetBlue Terminal 5 is located at JAX Airport, one of the busiest and most well-connected airports in the American States, making it easy for passengers to find flights to various destinations.
Choosing JetBlue Terminal 5 at JAX Airport provides passengers with a modern, comfortable, and convenient travel experience, with a range of facilities and services designed to meet their needs and preferences.

Parking and Transportation at Jacksonville International Airport

Jacksonville International Airport offers various parking and transportation options for passengers: Parking:
    • Short-term parking: JAX Airport provides short-term parking lots near each terminal, ideal for dropping off or picking up passengers.
    • Long-term parking: For passengers traveling for an extended period, JAX offers long-term parking options, including economy lots and garages, with shuttle services to and from the terminals.
    • Valet parking: JAX Airport provides valet parking services for passengers who prefer a more convenient parking experience.
    • Cell phone lot: There is a designated cell phone lot for drivers waiting to pick up arriving passengers, allowing them to wait for free until their passengers are ready for pickup.
Transportation:
    • Taxi: Taxis are readily available outside each terminal at JAX Airport, providing a convenient and direct mode of transportation to various destinations in Jacksonville City and beyond.
    • Rideshare: JAX Jetblue Terminal Passengers can use rideshare services such as Uber and Lyft to arrange for pickup at designated areas outside the terminals.
    • Public transportation: JAX Airport is connected to Jacksonville City’s public transportation system, with the AirTrain providing a link to the Long Island Rail Road (LIRR) and the Jacksonville City subway system.
    • Shuttle services: Several shuttle services operate between JAX Airport and various destinations in Jacksonville City and the surrounding areas.
    • Car rental: JAX Jetblue Terminal Passengers can rent cars from various car rental agencies located at JAX Airport, with rental counters and parking facilities conveniently located near the terminals.
For more information on parking and transportation options at JAX Airport, passengers can visit the official airport website or consult the airport’s terminal maps and transportation guides.

Nearby Hotels and Accommodation at Jacksonville International Airport

There are several hotels and accommodations near Jacksonville International Airport for passengers who require overnight stays or extended layovers:
    • TWA Hotel: Located at JAX Airport, the TWA Hotel is a retro-themed hotel housed in the restored TWA Flight Center. It offers convenient accommodations, dining options, and amenities such as a rooftop pool and observation deck.
    • Crowne Plaza JAX Airport Jacksonville: Situated just a few minutes from JAX Airport, the Crowne Plaza offers comfortable accommodations, a 24-hour fitness center, and complimentary shuttle service to and from the airport.
    • Courtyard by Marriott JAX Airport: The Courtyard by Marriott JAX Airport is a modern hotel located near the airport, featuring comfortable rooms, a 24-hour fitness center, and a complimentary shuttle service to and from the airport.
    • Hampton Inn NY-JAX: The Hampton Inn NY-JAX is a budget-friendly hotel located near JAX Airport, offering comfortable rooms, complimentary breakfast, and a free airport shuttle service.
    • Comfort Inn JAX Airport: The Comfort Inn JAX Airport is another budget-friendly option near the airport, offering comfortable rooms, complimentary breakfast, and a free airport shuttle service.
For a complete list of nearby hotels and accommodations, passengers can visit the official JAX Airport website or consult online travel agencies and booking platforms. It is recommended to book accommodations in advance, especially during peak travel seasons, to ensure availability and secure the best rates.

Special Assistance at Jacksonville International Airport (JAX)

Jacksonville International Airport (JAX) provides special assistance and services for passengers with disabilities or special needs to ensure a comfortable and accessible travel experience:
    • Accessible facilities: JAX Airport is equipped with accessible restrooms, elevators, and seating areas throughout the terminals.
    • Wheelchair assistance: Passengers can request wheelchair assistance when making their flight reservations or upon arrival at the airport. Wheelchair assistance is available for transport to and from gates, as well as during layovers and connections.
    • Accessible parking: JAX Airport provides designated parking spaces for passengers with disabilities in each parking lot and garage, as well as accessible shuttle services to and from the terminals.
    • TDD/TTY services: JAX Airport offers text telephone (TDD/TTY) services for passengers who are deaf or hard of hearing. These services can be found at information counters and customer service desks throughout the airport.
    • Service animals: JAX Airport allows service animals to accompany passengers with disabilities in all areas of the airport.
    • Visual paging: JAX Airport offers visual paging displays for passengers who are deaf or hard of hearing.
    • Special assistance desks: Each terminal at JAX Airport has a special assistance desk where passengers with disabilities or special needs can receive personalized assistance and information.
    • Medical services: JAX Airport has a medical clinic located in Terminal 4 that provides emergency medical services and first aid.
By providing these comprehensive special assistance services, Jetblue and the JAX Airport aim to ensure that all passengers, regardless of their individual needs, can have a comfortable and seamless travel experience through the Jetblue JAX Terminal.

Jetblue Lounges and Waiting Areas at Jacksonville International Airport

JetBlue does not currently have any traditional airport lounges at Jacksonville International Airport (JAX). However, JetBlue offers its premium passengers access to the exclusive JetBlue Mint Lounge at Terminal 5. The JetBlue Mint Lounge is a luxurious space reserved for passengers traveling in the JetBlue Mint premium cabin. It features comfortable seating, complimentary food and beverages, and a range of amenities designed to enhance the travel experience. The lounge also offers private restrooms, showers, and workstations. For passengers who are not traveling in the JetBlue Mint premium cabin, Terminal 5 at JAX Airport offers a variety of waiting areas and amenities, including:
    • Comfortable seating areas: JAX Jetblue Terminal has several seating areas throughout the terminal, with comfortable chairs and tables for passengers to relax or work.
    • Charging stations: The JAX Jetblue Terminal is equipped with numerous charging stations for passengers to keep their electronic devices powered throughout their journey.
    • Free high-speed Wi-Fi: JAX Jetblue Terminal offers free high-speed Wi-Fi throughout Terminal 5, allowing passengers to stay connected while waiting for their flights.
    • Food and beverage options: JAX Jetblue Terminal boasts a wide range of food and beverage options, including restaurants, cafes, and grab-and-go options, catering to various dietary preferences and tastes.
    • Retail stores: JAX Jetblue Terminal Passengers can find an array of shops selling travel essentials, duty-free items, and luxury goods.
By providing these comprehensive special assistance services, Jetblue and the JAX Airport aim to ensure that all passengers, regardless of their individual needs, can have a comfortable and seamless travel experience through the Jetblue JAX Terminal.

FAQs on JAX Airport Terminal Jetblue

What terminal does Jetblue fly out of at JAX Airport?

JetBlue operates from Terminal 5 at Jacksonville International Airport (JAX).

Where is the Jetblue check-in counter located at Jacksonville International Airport (JAX)?

The JetBlue check-in counters are located in Terminal 5 at JAX Airport.

Does Jacksonville International Airport have a Jetblue lounge?

JetBlue does not have a traditional airport lounge at JAX Airport. However, they offer the exclusive JetBlue Mint Lounge for passengers traveling in the JetBlue Mint premium cabin.

Where can I find the Jetblue baggage claim area at Jacksonville International Airport?

The JetBlue baggage claim area is located in Terminal 5 at JAX Airport.

Does Jacksonville International Airport (JAX) have a hotel?

Yes, JAX Airport has the TWA Hotel located within the airport, as well as several nearby hotels for passengers who require overnight stays or extended layovers.

Where can I exchange currency at JAX Airport?

Currency exchange services are available at various locations throughout JAX Airport. Travelex is the primary currency exchange provider at the airport, with locations in Terminals 1, 4, 5, and 7.

Where can I find the Jetblue ticket counter at JAX Airport?

The JetBlue ticket counter is located in Terminal 5 at JAX Airport.

Does Jacksonville International Airport have Wi-Fi?

Yes, JAX Airport offers free high-speed Wi-Fi throughout the terminals.

Where can I find a charging station at JAX Airport?

Charging stations are available throughout JAX Airport, including seating areas, food courts, and gate areas.

How early should I arrive at JAX Airport for a Jetblue flight?

It is recommended to arrive at JAX Airport at least 2-3 hours before your scheduled departure time for domestic flights and at least 3-4 hours before international flights.

Can I bring food through security at JAX Airport?

Passengers can bring food through security at JAX Airport, but liquids and gels must comply with the TSA’s 3-1-1 liquids rule.

Can I store my luggage at JAX Airport?

Luggage storage services are available at JAX Airport through companies such as JAX Luggage Storage and Baggage Storage JAX. These services typically charge by the hour or day and can be found in Terminals 1, 4, and 5.

What is the address of the Jetblue JAX Terminal?

The Jetblue JAX Terminal address is 2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States.

What is the phone number for the Jetblue JAX Terminal?

The Jetblue JAX Terminal Phone Number is 1 904-741-4902.

What amenities and services are available at the Jacksonville International Airport (JAX)?

JAX Airport offers numerous amenities and services, including restaurants, shops, lounges, charging stations, free Wi-Fi, and special assistance for passengers with disabilities or special needs.

What ground transportation options are available at the Jetblue JAX Terminal?

Ground transportation options at JAX Airport include taxis, rideshares, public transportation (AirTrain, LIRR, subway), shuttle services, and car rentals.

Are there any nearby hotels or accommodations for Jetblue passengers at Jacksonville International Airport?

Yes, there are several nearby hotels and accommodations for JetBlue passengers, including the TWA Hotel, Crowne Plaza JAX Airport Jacksonville, and Hampton Inn NY-JAX.

What special assistance is available at the Jetblue JAX Terminal?

JetBlue and JAX Airport offer various special assistance services for passengers with disabilities or special needs, including wheelchair assistance, accessible facilities, visual paging, and TDD/TTY services.

What is the process for handling lost or delayed baggage at the Jacksonville International Airport?

If your baggage is lost or delayed, you should contact the JetBlue baggage claim office in Terminal 5 at JAX Airport or file a claim through Jet

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