Qatar Airways JNB Terminal – O.R. Tambo International Airport

As a leading global airline, Qatar Airways takes pride in providing its passengers with a seamless and exceptional travel experience. One of the key hubs for the airline’s operations is the O.R. Tambo International Airport (JNB) in Johannesburg City, where Qatar Airways has established a dedicated terminal to cater to the needs of its discerning travelers. If you’re traveling with Qatar Airways to or from O.R. Tambo International Airport (JNB) in Johannesburg, you’ll want to know all the details about the Qatar Airways JNB Terminal.
Qatar Airways JNB Terminal - O.R. Tambo International Airport

What is the Qatar Airways JNB Terminal Address and Location Map?

The Qatar Airways terminal at O.R. Tambo International Airport (JNB) is located at:

O R Tambo Airport Rd, Johannesburg, 1627, South Africa

The Qatar Airways terminal is located in Terminal 7 at JNB Airport. Passengers can refer to the airport’s terminal map to navigate their way through the facilities.

Qatar Airways JNB Terminal Map

The terminal offers dedicated check-in counters, security checkpoints, and boarding gates for Qatar Airways passengers. It also includes various amenities such as duty-free shops, dining options, and lounges to provide a comfortable pre-flight experience. The Qatar Airways terminal at JNB is conveniently located and easily accessible for travelers. The terminal’s location within the larger JNB Airport complex allows for a seamless and efficient departure experience for Qatar Airways passengers.

How to Contact Qatar Airways Terminal JNB?

To contact the Qatar Airways Terminal at JNB Airport, passengers can use the following phone number:
Airport Name O.R. Tambo International Airport
O.R. Tambo International Airport Address O R Tambo Airport Rd, Johannesburg, 1627, South Africa
O.R. Tambo International Airport Phone Number +1-877-445-3112 /  27 11 921 6262
Qatar Airways Contact Number 1 (877) 777-2827
O.R. Tambo International Airport Code JNB
Qatar Airways Ticket Counter Hours 24/7
Type International
Qatar Airways JNB Terminals Terminal 7
Qatar Airways Official Website https://www.qatarairways.com/en-us/homepage.html
Official YouTube https://www.youtube.com/user/qatarairways
Official Twitter https://twitter.com/qatarairways
Official Facebook https://www.facebook.com/qatarairways
Official Instagram https://www.instagram.com/qatarairways
By providing multiple points of contact, Qatar Airways aims to offer its passengers convenient and responsive support throughout their journey.

JNB Qatar Airways Departure Terminal

Terminal 7 is the dedicated departure terminal for Qatar Airways at JNB Airport. This terminal is exclusively used by Qatar Airways and its partner airlines for their flight operations. Key features of the Qatar Airways JNB Departure Terminal include:
    • Check-in Counters: The terminal has dedicated check-in counters and kiosks for Qatar Airways passengers, allowing for a streamlined and efficient check-in process.
    • Security Checkpoints: Terminal 7 has its security screening areas, ensuring a smooth and hassle-free security experience for Qatar Airways travelers.
    • Boarding Gates: The terminal houses the dedicated boarding gates for Qatar Airways flights, with clear signage and announcements to guide passengers to their respective gates.
By operating from a dedicated terminal, Qatar Airways ensures a seamless and efficient departure process for its passengers at JNB Airport. This dedicated terminal enhances the overall travel experience and allows Qatar Airways to maintain its high standards of service and hospitality.
Qatar Airways JNB Terminal - O.R. Tambo International Airport

Qatar Airways Terminal JNB Arrivals

Upon arrival at JNB Airport, Qatar Airways passengers will disembark their aircraft and proceed to the international arrivals area, which is shared by all international carriers operating at the airport. The key steps and facilities for Qatar Airways arrivals at JNB Airport are as follows:
    • Immigration and Customs: Qatar Airways Terminal JNB passengers will go through the immigration and customs checkpoints located within the international arrivals section of the airport.
    • Baggage Claim: Qatar Airways Terminal JNB Passengers can collect their checked baggage from the designated baggage claim carousels in the arrivals area.
    • Connecting Flights: Qatar Airways Terminal JNB Passengers connecting to another flight will need to proceed to the departures area of the airport, which may involve using the airport’s internal transportation systems, such as shuttle buses or trains.
Qatar Airways has a dedicated arrivals terminal at JNB, the airport’s infrastructure and facilities are designed to accommodate the smooth processing of all international arrivals, including those on Qatar Airways flights. Passengers are advised to follow the signage and instructions within the airport to navigate the arrivals area efficiently and reach their final destination with ease.

Queries Handled by Qatar Airways JNB Terminal

The Qatar Airways terminal at O.R. Tambo International Airport (JNB) in Johannesburg City is equipped to handle a wide range of queries and assist passengers with various aspects of their travel experience. Some of the key queries and services provided by the Qatar Airways JNB terminal include:
    • Flight Information and Schedules: Qatar Airways Terminal JNB Passengers can inquire about their flight schedules, gate assignments, and any updates or changes to their itinerary.
    • Check-in and Boarding Procedures: The Qatar Airways team at the JNB terminal can guide the check-in process, baggage allowances, and boarding procedures.
    • Seat Assignments and Upgrades: Qatar Airways Terminal JNB Passengers can inquire about available seat options, including upgrades to Business or First Class, and make necessary arrangements.
    • Baggage Handling: The Qatar Airways Terminal JNB staff can assist with any questions or concerns related to checked baggage, such as tracking, excess baggage fees, and lost or delayed luggage.
    • Special Assistance Requests: Qatar Airways Terminal JNB Passengers with special needs, such as those requiring wheelchair assistance, medical support, or unaccompanied minors, can coordinate with the Qatar Airways team at the JNB terminal.
    • Loyalty Program and Lounge Access: Queries related to the Qatar Airways Privilege Club frequent flyer program, as well as access to the airline’s premium lounges, can be addressed by the terminal staff.
    • General Customer Service: The Qatar Airways team at the JNB terminal is available to handle any other inquiries or concerns that passengers may have, ensuring a seamless and enjoyable travel experience.
By providing comprehensive support and assistance at the dedicated terminal, Qatar Airways aims to cater to the diverse needs of its passengers and ensure their journey with the airline is exceptional.

Qatar Airways Facilities and Services Available at O.R. Tambo International Airport

Qatar Airways offers a range of facilities and services to its passengers traveling through O.R. Tambo International Airport (JNB) in Johannesburg. Here are some of the facilities and services available at JNB Airport for Qatar Airways passengers:
    • Check-in and Baggage Drop-off: Qatar Airways Terminal JNB Passengers can check-in for their flights and drop off their checked luggage at the Qatar Airways check-in counters located on Level 3 of Terminal 7. Self-service kiosks are also available for passengers who have checked-in online or through the mobile app.
    • Boarding Pass Assistance: Qatar Airways Terminal JNB Passengers who have checked-in online or through the mobile app can print their boarding passes at the self-service kiosks located near the check-in counters. If they need assistance, they can approach the Qatar Airways staff for help.
    • Baggage Assistance: If passengers have any issues with their checked or carry-on luggage, they can seek assistance from the Qatar Airways staff at the baggage service office located in the baggage claim area on Level 2.
    • Flight Information: Qatar Airways Terminal JNB Passengers can inquire about their flight status, gate information, and other flight-related queries at the Qatar Airways ticketing office or the information desk located in Terminal 7.
    • Special Assistance: Qatar Airways Terminal JNB Passengers who require special assistance, such as wheelchair assistance or assistance with mobility, can request it at the Qatar Airways ticketing office or the information desk.
    • Lounge Access: Qatar Airways Terminal JNB Passengers traveling in business or first class can access the Qatar Airways premium lounge located in Terminal 7. The lounge offers a range of amenities, including comfortable seating, complimentary Wi-Fi, a business center, and a dining area with a selection of food and beverages.
    • Immigration and Customs Assistance: Qatar Airways Terminal JNB Passengers can seek assistance with immigration and customs procedures at the Qatar Airways ticketing office or the information desk located in Terminal 7.
    • Lost and Found: If passengers have lost any items during their journey, they can contact the Qatar Airways lost and found office located in Terminal 7 or contact the airport’s lost and found department.
    • Duty-Free Shopping: Qatar Airways Terminal JNB Passengers can shop for duty-free items at the various shops located in Terminal 7, including cosmetics, perfumes, liquor, and tobacco.
    • Dining and Drinking: Qatar Airways Terminal JNB offers a range of dining options, including fast food, cafes, and restaurants, for passengers to grab a bite or a drink before their flight.
    • Wi-Fi and Charging Stations: Qatar Airways Terminal JNB Passengers can stay connected with complimentary Wi-Fi access throughout the terminal and charging stations located near the gates.
By providing these comprehensive facilities and services, Qatar Airways ensures that its passengers enjoy a seamless and comfortable travel experience at the JNB Airport.

Why Must You Choose Qatar Airways JNB Terminal?

There are several reasons why you should choose Qatar Airways JNB Terminal for your travel:
    • Convenient Location: Terminal 7 is located in the heart of JNB Airport, making it easily accessible for passengers to reach from different parts of the city.
    • Modern Facilities: Qatar Airways Terminal JNB is equipped with state-of-the-art facilities and services, including comfortable seating areas, charging stations, Wi-Fi access, and a range of dining and shopping options.
    • Smooth Check-in and Baggage Drop-off: Qatar Airways offers a smooth and efficient check-in and baggage drop-off process at Qatar Airways JNB Terminal, ensuring that passengers can start their journey without any hassle.
    • Premium Lounge: Qatar Airways JNB Terminal Passengers traveling in business or first class can access the Qatar Airways premium lounge, which offers a range of amenities, including comfortable seating, complimentary Wi-Fi, a business center, and a dining area with a selection of food and beverages.
    • Dedicated Immigration and Customs: Qatar Airways JNB Terminal has dedicated immigration and customs checkpoints for Qatar Airways passengers, ensuring a smooth and quick clearance process.
    • Easy Access to Transportation: Qatar Airways JNB Terminal offers a range of transportation options, including taxis, ride-hailing services, public transportation, and car rental, making it easy for passengers to reach their destination.
    • 24/7 Customer Support: Qatar Airways JNB Terminal offers 24/7 customer support at Terminal 7, ensuring that passengers can get assistance with any queries or issues they may have at any time of the day.
    • Special Assistance: Qatar Airways JNB Terminal offers special assistance for passengers with disabilities, elderly passengers, and unaccompanied minors, ensuring a comfortable and hassle-free travel experience.
    • Award-Winning Airline: Qatar Airways JNB Terminal is an award-winning airline, known for its excellent service, comfortable cabins, and delicious in-flight meals.
Qatar Airways JNB Terminal offers a seamless and comfortable travel experience for its passengers, with modern facilities, dedicated check-in and immigration processes, and excellent customer support.

Parking and Transportation at O.R. Tambo International Airport

O.R. Tambo International Airport (JNB) offers a range of parking and transportation options for passengers. Here are some of the parking and transportation options available at JNB Airport:
    • Parking: JNB Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. The long-term and economy parking are located further away from the terminals and offer a more affordable option for passengers who need to park their cars for an extended period.
    • Taxis: Taxis are available outside each terminal at JNB Airport. Passengers can take a taxi to reach their destination in the city. The taxi fare from JNB Airport to Manhattan is fixed and regulated by the Johannesburg City Taxi and Limousine Commission.
    • Ride-Hailing Services: Qatar Airways JNB Terminal Passengers can also use ride-hailing services like Uber, Lyft, and Via to reach their destination from JNB Airport. The pick-up location for these services varies depending on the terminal, so passengers should check the respective app for the designated pick-up area.
    • Public Transportation: The AirTrain JNB is a convenient option for passengers to reach the subway and the Long Island Rail Road (LIRR) system. The AirTrain JNB connects all terminals at JNB Airport and the Jamaica Station, which is a major transportation hub in Queens.
    • Car Rental: Several car rental companies operate at JNB Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can rent a car from any of these companies to reach their destination or to explore the city.
    • Hotel Shuttle Services: Some hotels near JNB Airport offer free shuttle services for their guests. Passengers can check with their hotel to see if they offer this service.
    • Chauffeured Services: Qatar Airways JNB Terminal Passengers can also opt for chauffeured services like limousines or black cars to reach their destination from JNB Airport. These services can be booked in advance or at the airport.
By offering a range of parking and transportation choices, JNB Airport and the Qatar Airways terminal ensure that passengers can conveniently and comfortably access the airport and reach their final destination.

Nearby Hotels and Accommodation at O.R. Tambo International Airport

Several hotels and accommodation options near O.R. Tambo International Airport (JNB) offer convenient access to the airport and the city. Here are some of the nearby hotels and accommodations at JNB Airport:
    • TWA Hotel: Located inside the historic TWA Flight Center, the TWA Hotel offers a unique and stylish accommodation experience. The hotel features a rooftop pool, a cocktail lounge, and a museum dedicated to the history of air travel.
    • Crowne Plaza JNB Airport Johannesburg City: The Crowne Plaza JNB Airport Johannesburg City is a 4-star hotel located near JNB Airport. The hotel offers a free shuttle service to and from the airport, a fitness center, and a restaurant.
    • Hilton Johannesburg JNB Airport: The Hilton Johannesburg JNB Airport is a 4-star hotel located near JNB Airport. The hotel offers a free shuttle service to and from the airport, a fitness center, and a restaurant.
    • Sheraton JNB Airport Hotel: The Sheraton JNB Airport Hotel is a 4-star hotel located near JNB Airport. The hotel offers a free shuttle service to and from the airport, a fitness center, and a restaurant.
    • The Westin Johannesburg JNB Airport: The Westin Johannesburg JNB Airport is a 4-star hotel located near JNB Airport. The hotel offers a free shuttle service to and from the airport, a fitness center, and a restaurant.
    • Holiday Inn Express JNB Airport Area: The Holiday Inn Express JNB Airport Area is a 3-star hotel located near JNB Airport. The hotel offers a free shuttle service to and from the airport, a fitness center, and a breakfast buffet.
    • Fairfield Inn by Marriott Johannesburg JNB Airport: The Fairfield Inn by Marriott Johannesburg JNB Airport is a 3-star hotel located near JNB Airport. The hotel offers a free shuttle service to and from the airport, a fitness center, and a breakfast buffet.
    • Comfort Inn JNB Airport: The Comfort Inn JNB Airport is a 2-star hotel located near JNB Airport. The hotel offers a free shuttle service to and from the airport, a fitness center, and a breakfast buffet.
Regardless of the chosen accommodation, Qatar Airways passengers can enjoy the convenience of being in close proximity to the airport and the dedicated Qatar Airways terminal at JNB.

Special Assistance at O.R. Tambo International Airport (JNB)

O.R. Tambo International Airport (JNB) offers special assistance to passengers with disabilities, medical conditions, and special needs. Here are some of the special assistance services available at JNB Airport:
    • Wheelchair Assistance: Qatar Airways Terminal JNB Passengers who require wheelchair assistance can request it at their airline’s check-in counter or through their travel agent. The wheelchair will be provided by the airline or the airport’s wheelchair service provider.
    • Skycaps: Skycaps are available at JNB Airport to assist passengers with check-in, luggage handling, and wheelchair assistance. The skycaps can be found at the curbside of each terminal.
    • Assistive Listening Devices: Assistive listening devices are available at the airline’s check-in counter for passengers with hearing impairments.
    • Service Animal Relief Areas: Service animal relief areas are available at JNB Airport for passengers traveling with service animals. The relief areas are located outside each terminal and are equipped with waste bags, disposal bins, and benches.
    • Accessible Parking: Accessible parking spaces are available at JNB Airport for passengers with disabilities. The accessible parking spaces are located in the short-term and long-term parking lots.
    • TTY/TDD Telephones: TTY/TDD telephones are available at JNB Airport for passengers who are deaf or hard of hearing. The TTY/TDD telephones are located near the airline’s check-in counters and at the information booths.
    • Accessible Restrooms: Accessible restrooms are available at JNB Airport for passengers with disabilities. The accessible restrooms are located in each terminal and are equipped with grab bars, lowered sinks, and accessible toilets.
    • Elevators: Elevators are available at JNB Airport for passengers with mobility impairments. The elevators are located in each terminal and are equipped with Braille and tactile signage.
    • Boarding Assistance: Qatar Airways Terminal JNB Passengers who require boarding assistance can request it at their airline’s check-in counter. The airline’s staff will assist the passenger with boarding the aircraft.
    • Medical Assistance: Medical assistance is available at JNB Airport for passengers who require medical attention. Medical assistance can be requested at the airport’s medical clinic or through the airline’s staff.
To access these special assistance services, passengers are advised to contact Qatar Airways or the JNB Airport information desks in advance of their travel. This allows the airport and airline to make the necessary arrangements and ensure a comfortable and inclusive travel experience for all.

Qatar Airways Lounges and Waiting Areas at O.R. Tambo International Airport

Qatar Airways has a dedicated lounge at O.R. Tambo International Airport (JNB). However, passengers traveling in business or first class can access the following lounges and waiting areas at JNB Airport:
    • The Air France Lounge: The Air France Lounge is located in Terminal 1 and is accessible to passengers traveling in business or first class on Qatar Airways flights. The lounge offers comfortable seating, complimentary Wi-Fi, a buffet with a selection of food and beverages, and a business center.
    • The British Airways Lounge: The British Airways Lounge is located in Terminal 7 and is accessible to passengers traveling in business or first class on Qatar Airways flights. The lounge offers comfortable seating, complimentary Wi-Fi, a buffet with a selection of food and beverages, and a business center.
    • The Etihad Airways Lounge: The Etihad Airways Lounge is located in Terminal 4 and is accessible to passengers traveling in business or first class on Qatar Airways flights. The lounge offers comfortable seating, complimentary Wi-Fi, a buffet with a selection of food and beverages, and a business center.
    • The Lufthansa Lounge: The Lufthansa Lounge is located in Terminal 1 and is accessible to passengers traveling in business or first class on Qatar Airways flights. The lounge offers comfortable seating, complimentary Wi-Fi, a buffet with a selection of food and beverages, and a business center.
    • The Swiss Lounge: The Swiss Lounge is located in Terminal 4 and is accessible to passengers traveling in business or first class on Qatar Airways flights. The lounge offers comfortable seating, complimentary Wi-Fi, a buffet with a selection of food and beverages, and a business center.
    • The Virgin Atlantic Clubhouse: The Virgin Atlantic Clubhouse is located in Terminal 4 and is accessible to passengers traveling in business or first class on Qatar Airways flights. The lounge offers comfortable seating, complimentary Wi-Fi, a buffet with a selection of food and beverages, and a spa.
The Qatar Airways lounge and waiting areas at JNB Airport are designed to provide a relaxing and productive environment for passengers, allowing them to unwind, refresh, or catch up on work before their flights. By offering these premium facilities, Qatar Airways ensures that its passengers can enjoy a seamless and comfortable travel experience while transiting through the JNB Airport terminal.

FAQs on JNB Airport Terminal Qatar Airways

Here are the answers to the FAQs:
What terminal does Qatar Airways fly out of at JNB Airport?

Qatar Airways operates out of Terminal 7 at O.R. Tambo International Airport (JNB).

Where is the Qatar Airways check-in counter at O.R. Tambo International Airport (JNB)?

The Qatar Airways check-in counters are located within Terminal 7, the dedicated terminal for the airline’s operations at JNB Airport.

Does O.R. Tambo International Airport have a Qatar Airways lounge?

Yes, Qatar Airways operates its own premium lounge within Terminal 7 at JNB Airport, available for the airline’s Business and First Class passengers, as well as Privilege Club members.

Where can I find the Qatar Airways baggage claim area at O.R. Tambo International Airport?

As Qatar Airways does not have a dedicated arrivals terminal at JNB, passengers will need to proceed to the general international arrivals area to collect their checked baggage.

Does O.R. Tambo International Airport (JNB) have a hotel?

Yes, JNB Airport has several on-site hotel options, including the TWA Hotel and the Courtyard by Marriott Johannesburg JNB Airport.

Where can I exchange currency at JNB Airport?

Currency exchange services are available at various locations throughout JNB Airport, including in the terminals and at the arrivals area.

Where can I find the Qatar Airways ticket counter at JNB Airport?

The Qatar Airways ticket counters are located within Terminal 7, the airline’s dedicated terminal at JNB Airport.

Does O.R. Tambo International Airport have Wi-Fi?

Yes, JNB Airport provides free Wi-Fi access throughout the terminals for passengers.

Where can I find a charging station at JNB Airport?

Charging stations and power outlets are available in the waiting areas and seating zones throughout the JNB Airport terminals.

How early should I arrive at JNB Airport for a Qatar Airways flight?

Qatar Airways recommends that passengers arrive at the JNB terminal at least 3 hours prior to their scheduled departure time.

Can I bring food through security at JNB Airport?

Yes, passengers are generally allowed to bring food items through security at JNB Airport, with some restrictions on liquids, gels, and aerosols.

Can I store my luggage at JNB Airport?

JNB Airport offers luggage storage services at various locations within the terminals for passengers who need to store their belongings.

What is the address of the Qatar Airways JNB Terminal?

The Qatar Airways JNB Terminal address is: O R Tambo Airport Rd, Johannesburg, 1627, South Africa

What is the phone number for the Qatar Airways JNB Terminal?

The Qatar Airways JNB Terminal Phone Number is 1 27 11 921 6262.

What amenities and services are available at the O.R. Tambo International Airport (JNB)?

JNB Airport offers a wide range of amenities and services, including duty-free shops, dining options, lounges, currency exchange, and various ground transportation options.

What ground transportation options are available at the Qatar Airways JNB Terminal?

Passengers can access taxis, ride-sharing services, public transportation (such as the AirTrain), shuttle services, and private transfers from the Qatar Airways terminal at JNB Airport.

Are there any nearby hotels or accommodations for Qatar Airways passengers at O.R. Tambo International Airport?

Yes, there are several hotels located near JNB Airport, including on-site options like the TWA Hotel, as well as hotels in the nearby Jamaica, Queens neighborhood.

What special assistance is available at the Qatar Airways JNB Terminal?

The Qatar Airways terminal and JNB Airport offer a range of special assistance services, including wheelchair and mobility assistance, support for passengers with disabilities, language assistance, and services for unaccompanied minors.

What is the process for handling lost or delayed baggage at the O.R. Tambo International Airport?

Passengers can report any issues with their checked baggage to the Qatar Airways staff at the JNB terminal, who will assist with tracking, locating, and delivering any lost or delayed luggage.

How can I contact the Qatar Airways JNB Terminal for further assistance?

Passengers can contact the Qatar Airways team at the JNB terminal by calling 27 11 921 6262 for any inquiries, assistance, or further information.

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