What is the Southwest CTG Terminal Address and Location Map?
The Southwest CTG Terminal is located at Terminal 7, CTG International Airport. The Complete address is:Crespo, Cartagena, Bolívar, Colombia
Southwest CTG Terminal is a convenient and comfortable gateway to Cartagena City and beyond. With its convenient location, modern facilities, and excellent amenities, it’s easy to see why so many travelers choose Southwest Airlines for their flights to and from CTG International Airport.Southwest CTG Terminal Location Map
The Southwest Airlines website provides an interactive terminal map to help passengers navigate the CTG Terminal 7 layout. This map highlights the key areas of the terminal, including check-in counters, security checkpoints, and gate locations.How to Contact Southwest Terminal CTG?
If you need to contact the Southwest Terminal at CTG Airport, there are several ways to get in touch with them:Airport Name | Rafael Núñez International Airport |
Rafael Núñez International Airport Address | Crespo, Cartagena, Bolívar, Colombia |
Rafael Núñez International Airport Phone Number | +1-877-445-3112 / 57 5 6932828 |
Southwest Contact Number | 1-800-435-9792 |
Rafael Núñez International Airport Code | CTG |
Southwest Ticket Counter Hours | 24/7 |
Type | International |
Southwest CTG Terminals | Terminal 7 |
Southwest Official Website | https://www.southwest.com/ |
Official YouTube | https://www.youtube.com/channel/ |
Official Twitter | https://twitter.com/SouthwestAir |
Official Facebook | https://www.facebook.com/SouthwestAir |
Official Instagram | https://www.instagram.com/southwestair |
CTG Southwest Terminal Departure
The Southwest CTG Terminal serves as the departure point for all Southwest Airlines flights out of Rafael Núñez International Airport. Passengers can easily navigate to their designated departure gates, where they can board their flights to destinations across the Colombia and beyond.-
- Southwest Airlines operates out of Terminal 7 at Rafael Núñez International Airport (CTG).
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- Passengers should arrive at the airport at least two hours before their scheduled departure time to allow time for check-in and security screening.
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- The Southwest check-in counter at CTG Airport is located in Terminal 7, on the departures level.
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- Passengers can check in for their flight at the Southwest ticket counter, or use one of the self-service kiosks located nearby.
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- After checking in, passengers can proceed through security screening to their departure gate.
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- The departure gates for Southwest flights at CTG Airport are located on the upper level of Terminal 7.
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- Once through security, passengers can find a variety of amenities and services, including restaurants, shops, nursing rooms, pet relief areas, and charging stations.
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- Passengers can also take advantage of special assistance services at CTG Airport, including wheelchair service, TTY phones for the hearing impaired, language assistance, and security screening accommodations.
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- The gate areas feature comfortable seating and gate announcements to keep passengers informed of their flight status.
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- For further assistance, passengers can contact the Southwest CTG Terminal by calling the phone number listed above, visiting the Southwest ticket counter or gate agent, or contacting Southwest Airlines’ customer service.
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- Once onboard the aircraft, passengers can enjoy Southwest’s famous hospitality, including complimentary non-alcoholic beverages and snacks, and a variety of in-flight entertainment options.
Southwest CTG Terminal Arrivals
The Southwest CTG Arrivals Terminal is also Terminal 7 at Rafael Núñez International Airport (CTG) in Cartagena City, the same terminal where Southwest Airlines operates its departures.-
- Southwest Airlines operates out of Terminal 7 at Rafael Núñez International Airport (CTG).
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- Upon arrival, passengers will deplane at a gate in Terminal 7 and proceed to the baggage claim area to retrieve their checked luggage.
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- The baggage claim area for Southwest flights at CTG Airport is located on the lower level of Terminal 7.
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- After collecting their luggage, passengers can proceed to the arrivals area to meet with family, friends, or transportation.
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- The arrivals area is located on the ground level of Terminal 7 and features several transportation options, including taxis, ride-share services, and public transportation.
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- There are also car rental services available at CTG Airport, which are located on the ground level of the Federal Circle Station, accessible by AirTrain.
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- The Southwest ticket counter and check-in area are also located on the departure level of Terminal 7, in case passengers need to check in for their flight or address any issues with their reservation.
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- Other amenities and services available at CTG Airport include restaurants, shops, nursing rooms, pet relief areas, and charging stations.
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- Passengers can also take advantage of special assistance services at CTG Airport, including wheelchair service, TTY phones for the hearing impaired, language assistance, and security screening accommodations.
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- For further assistance, passengers can contact the Southwest CTG Terminal by calling the phone number listed above, visiting the Southwest ticket counter or gate agent, or contacting Southwest Airlines’ customer service.
Queries Handled by Southwest CTG Terminal
The Southwest CTG Terminal handles a wide range of queries related to Southwest Airlines’ flights and services at Rafael Núñez International Airport (CTG) in Cartagena City. Here are some of the queries that the Southwest CTG Terminal can assist with:-
- Flight Information: CTG Southwest Terminal Passengers can contact the Southwest CTG Terminal for information about their flight, including flight status, gate information, and departure/arrival times.
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- Check-In: CTG Southwest Terminal Passengers can check in for their Southwest flight at the terminal or use the self-service kiosks. The terminal staff can assist with any check-in-related issues, such as printing boarding passes or checking bags.
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- Baggage Assistance: CTG Southwest Terminal Passengers can contact the Southwest CTG Terminal for assistance with baggage-related issues, such as lost or delayed luggage, or issues with checked bags.
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- Ticketing and Reservations: CTG Southwest Terminal Passengers can contact the Southwest CTG Terminal for assistance with ticketing and reservations, including changing or canceling flights, adding extras (such as extra legroom or early bird check-in), or purchasing tickets.
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- General Information: The Southwest CTG Terminal can provide general information about CTG Airport, including transportation options, airport amenities, and other services.
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- Complaints and Feedback: CTG Southwest Terminal Passengers can contact the Southwest CTG Terminal to provide feedback or make a complaint about their Southwest flight or experience at CTG Airport.
Southwest Facilities and Services Available at Rafael Núñez International Airport
Southwest Airlines offers a range of facilities and services to make travelers’ experience at Rafael Núñez International Airport (CTG) in Cartagena City comfortable and convenient. Here are some of the facilities and services available at the Southwest CTG Terminal:-
- Check-In: CTG Southwest Terminal Passengers can check in for their Southwest flight at the terminal or use the self-service kiosks. The check-in process is quick and easy, and Southwest staff are available to assist with any issues.
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- Baggage: Southwest offers both carry-on and checked baggage services. Passengers can check their bags at the ticket counter or use the self-service kiosks. There are also baggage carts available for rent to help transport bags to and from the terminal.
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- Security: The Southwest CTG Terminal features TSA security checkpoints to ensure the safety of all passengers. Passengers are advised to arrive at the airport early to allow time for security screening.
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- Gate Information: The CTG Southwest Terminal features electronic signs and announcements to provide gate information and updates. Passengers can also check the Southwest website or mobile app for real-time updates on their flight status and gate information.
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- Food and Beverage: The Southwest CTG Terminal offers a variety of food and beverage options, including restaurants, cafes, and bars. Passengers can grab a bite to eat or a drink while they wait for their flight.
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- Shopping: The Southwest CTG Terminal features a range of shopping options, including newsstands, gift shops, and duty-free stores. Passengers can pick up last-minute gifts, snacks, or travel essentials.
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- Wi-Fi: The Southwest CTG Terminal offers free Wi-Fi for all passengers. Passengers can connect to the internet to stay productive, stay in touch with loved ones, or stay entertained while they wait for their flight.
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- Charging Stations: The Southwest CTG Terminal features charging stations for passengers to charge their electronic devices. Passengers can plug in their phones, tablets, or laptops while they wait for their flight.
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- Customer Service: CTG Southwest Terminal staff are available at the terminal to assist passengers with any questions or concerns. Passengers can also contact Southwest’s customer service team for assistance with ticketing, reservations, and other issues.
Why Must You Choose Southwest CTG Terminal?
There are several reasons why you might choose the Southwest CTG Terminal for your travel needs:-
- Convenient Location: The Southwest CTG Terminal is located at Terminal 7 of Rafael Núñez International Airport, making it easy to access and convenient for travelers.
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- Wide Range of Services: The Southwest CTG Terminal offers a wide range of services, including check-in, baggage handling, security, food and beverage options, shopping, Wi-Fi, charging stations, customer service, and accessibility services. All of these services are designed to make travelers’ experience at CTG Airport comfortable, convenient, and stress-free.
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- Modern Facilities: The Southwest CTG Terminal features modern facilities, including spacious check-in areas, comfortable seating, and state-of-the-art security checkpoints.
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- Efficient Check-In Process: The check-in process at the Southwest CTG Terminal is quick and efficient, allowing travelers to get through the airport and to their gate as quickly as possible.
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- Helpful Staff: Southwest staff at the CTG Terminal are knowledgeable, friendly, and helpful. They are available to assist travelers with any questions or concerns they may have, from ticketing and reservations to special assistance and baggage issues.
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- Free Wi-Fi: The Southwest CTG Terminal offers free Wi-Fi for all passengers, allowing them to stay productive, stay in touch with loved ones, or stay entertained while they wait for their flight.
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- Accessibility: The Southwest CTG Terminal is accessible to passengers with disabilities, with wheelchair assistance, TTY phones, and other accommodations available.
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- Competitive Prices: CTG Southwest Terminal is known for its competitive prices and low-cost fares. By choosing the Southwest CTG Terminal, travelers can save money on their flights and still enjoy a high-quality travel experience.
Parking and Transportation at Rafael Núñez International Airport
Parking and transportation are important considerations when traveling through Rafael Núñez International Airport (CTG). Here are some options for parking and transportation at CTG Airport:-
- Parking: CTG Airport offers several parking options, including short-term parking, long-term parking, and economy parking. Short-term parking is available in garages located near each terminal and is ideal for stays of a few hours or less. Long-term parking is available in garages and lots located farther from the terminals and is ideal for stays of several days or more. Economy parking is the most affordable option and is located in a lot that requires a shuttle bus to reach the terminals.
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- Transportation: CTG Airport offers several transportation options, including taxis, ride-share services, public transportation, and car rental services. Taxis and ride-share services are available outside of each terminal and can take travelers to their destination in the Cartagena City area. Public transportation is available via the AirTrain CTG, which connects to the Cartagena City subway system and the Long Island Rail Road. Car rental services are available on-site at CTG Airport, with several major rental car companies located in each terminal.
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- Ground Transportation Desk: The Southwest CTG Terminal has a Ground Transportation Desk located in the arrivals area of the terminal. The Ground Transportation Desk can provide information and assistance with taxi, ride-share, and car rental services.
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- Cell Phone Lot: CTG Airport offers a free Cell Phone Lot for drivers waiting to pick up passengers. The Cell Phone Lot is located near Terminal 5 and allows drivers to wait for up to two hours until their passenger is ready to be picked up.
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- Hotel Shuttles: CTG Airport also offers hotel shuttle services for travelers who are staying at nearby hotels. Hotel shuttles pick up passengers outside of each terminal and can take them directly to their hotel.
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- Parking Reservations: Travelers can make parking reservations in advance through the CTG Airport website. Making a reservation can help ensure a spot is available upon arrival and can save time and hassle.
Nearby Hotels and Accommodation at Rafael Núñez International Airport
There are many nearby hotels and accommodations available for travelers at Rafael Núñez International Airport (CTG) in Cartagena City. Here are some popular options:-
- TWA Hotel: The TWA Hotel is a unique hotel located in the iconic TWA Flight Center at CTG Airport. The hotel features a mid-century modern design, a rooftop pool, and several restaurants and bars.
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- Hampton Inn Cartagena-CTG Airport: The Hampton Inn is a comfortable and modern hotel located near CTG Airport. The hotel offers free shuttle service to and from the airport, as well as a fitness center, business center, and free breakfast.
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- Hilton Cartagena CTG Airport: The Hilton is a luxurious hotel located near CTG Airport. The hotel features a fitness center, swimming pool, several restaurants, and a free shuttle service to and from the airport.
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- Courtyard by Marriott Cartagena CTG Airport: The Courtyard by Marriott is a modern and stylish hotel located near CTG Airport. The hotel offers a free shuttle service to and from the airport, as well as a fitness center, business center, and several dining options.
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- Fairfield Inn by Marriott Cartagena CTG Airport: The Fairfield Inn is a comfortable and affordable hotel located near CTG Airport. The hotel offers a free shuttle service to and from the airport, as well as a fitness center, business center, and free breakfast.
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- CTG Airport Hotel: The CTG Airport Hotel is a budget-friendly hotel located on-site at CTG Airport. The hotel offers 24-hour shuttle service to and from the terminals, as well as free Wi-Fi, a fitness center, and a business center.
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- La Quinta by Wyndham Cartagena CTG Airport: The La Quinta is a modern and comfortable hotel located near CTG Airport. The hotel offers a free shuttle service to and from the airport, as well as a fitness center, business center, and free breakfast.
Special Assistance at Rafael Núñez International Airport (CTG)
Rafael Núñez International Airport (CTG) offers a range of special assistance services to ensure that all travelers have a safe and comfortable experience at the airport. Here are some of the special assistance services available at CTG Airport:-
- Wheelchair Service: CTG Airport offers complimentary wheelchair service for travelers with mobility issues. Travelers can request wheelchair service when they arrive at the airport or by contacting their airline in advance.
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- Skycaps: Skycaps are available at CTG Airport to assist travelers with their luggage and check-in process. Skycaps can be found outside of each terminal and can help travelers avoid long lines and save time.
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- Assistance with Visual and Hearing Impairments: CTG Airport offers assistance for travelers with visual and hearing impairments. This includes TTY phones, visual paging, and other accommodations.
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- Service Animal Relief Areas: CTG Airport has designated service animal relief areas located throughout the airport. These areas are available for travelers with service animals to use while they are waiting for their flight.
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- Family Assistance: CTG Airport offers family assistance for travelers with young children. This includes family restrooms, nursing rooms, and play areas.
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- Language Assistance: CTG Airport offers language assistance for travelers who speak languages other than English. The airport has multilingual customer service representatives and interpreter services available.
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- Security Screening Accommodations: CTG Airport offers security screening accommodations for travelers with disabilities or medical conditions. This includes modified screening procedures, the use of a pat-down instead of a full-body scanner, and the use of a private screening area.
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- Transportation Assistance: CTG Airport offers transportation assistance for travelers with disabilities. This includes wheelchair-accessible shuttle buses, golf carts, and other accommodations.
Southwest Lounges and Waiting Areas at Rafael Núñez International Airport
Southwest Airlines does not operate any lounges at Rafael Núñez International Airport (CTG). However, there are several waiting areas and amenities available for Southwest passengers at CTG Airport. Here are some options:-
- Gate Areas: Southwest Airlines operates out of Terminal 7 at CTG Airport. The gate areas offer comfortable seating, as well as food and beverage options.
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- Food Courts: Each terminal at CTG Airport features a food court with a variety of dining options. Travelers can grab a bite to eat while they wait for their flight.
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- Shops: Each terminal at CTG Airport features a variety of shops, including newsstands, duty-free shops, and retail stores. Travelers can browse and shop while waiting for their flight.
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- Workstations: CTG Airport offers workstations with power outlets and Wi-Fi access for travelers who need to work while they wait for their flight.
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- Charging Stations: CTG Airport offers charging stations for travelers to charge their electronic devices. These can be found throughout the terminals.
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- Nursing Rooms: CTG Airport offers nursing rooms for mothers to nurse their babies in private. These can be found in each terminal.
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- Pet Relief Areas: CTG Airport offers pet relief areas for travelers with service animals or pets to use while waiting for their flight.
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- Children’s Play Areas: CTG Airport offers children’s play areas for travelers with young children to use while waiting for their flight.
FAQs on CTG Airport Terminal Southwest
Southwest Airlines flies out of Terminal 7 at Rafael Núñez International Airport (CTG).
The Southwest check-in counter at CTG Airport is located in Terminal 7, on the departures level.
No, Rafael Núñez International Airport does not have a Southwest lounge.
The Southwest baggage claim area at CTG Airport is located in Terminal 7, on the arrivals level.
Yes, there are several hotels located near Rafael Núñez International Airport, including the Crowne Plaza CTG Airport Cartagena City, the Hilton Cartagena CTG Airport, and the Comfort Inn CTG Airport.
Currency exchange services at CTG Airport are provided by Travelex, which has locations in Terminals 1, 4, 5, and 7.
The Southwest ticket counter at CTG Airport is located in Terminal 7, on the departures level.
Yes, Rafael Núñez International Airport offers free Wi-Fi access throughout the airport.
Charging stations at CTG Airport can be found in the gate areas of each terminal.
Southwest Airlines recommends arriving at CTG Airport at least two hours before your departure time.
Yes, you can bring food through security at CTG Airport, as long as it meets TSA regulations.
No, there are no luggage storage facilities at Rafael Núñez International Airport.
The Southwest CTG Terminal address is Crespo, Cartagena, Bolívar, Colombia.
The Southwest CTG Terminal Phone Number is 57 5 6932828.
Amenities and services available at Rafael Núñez International Airport include restaurants and food courts, shops and retail stores, nursing rooms, pet relief areas, and charging stations.
Ground transportation options available at the Southwest CTG Terminal include taxis, ride-share services, public transportation, airport shuttle buses, and car rental services.
Yes, there are several nearby hotels and accommodations for Southwest passengers at Rafael Núñez International Airport.
Special assistance available at the Southwest CTG Terminal includes wheelchair service, TTY phones for the hearing impaired, language assistance, and security screening accommodations.
For lost or delayed baggage at Rafael Núñez International Airport, travelers should contact their airline’s baggage service office, which is located in the baggage claim area of the terminal.
Travelers can contact the Southwest CTG Terminal for further assistance by calling the phone number listed above, visiting the Southwest ticket counter or gate agent, or contacting Southwest Airlines’ customer service.
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