Southwest GRU Terminal – São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Southwest Airlines is proud to announce the opening of its new terminal at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The Southwest GRU Terminal is designed to provide our customers with a seamless and efficient travel experience as they embark on their journeys.
Southwest GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

What is the Southwest GRU Terminal Address and Location Map?

The Southwest GRU Terminal is located at Terminal 7, GRU International Airport. The Complete address is:

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

Southwest GRU Terminal is a convenient and comfortable gateway to São Paulo City and beyond. With its convenient location, modern facilities, and excellent amenities, it’s easy to see why so many travelers choose Southwest Airlines for their flights to and from GRU International Airport.

Southwest GRU Terminal Location Map

The Southwest Airlines website provides an interactive terminal map to help passengers navigate the GRU Terminal 7 layout. This map highlights the key areas of the terminal, including check-in counters, security checkpoints, and gate locations.

How to Contact Southwest Terminal GRU?

If you need to contact the Southwest Terminal at GRU Airport, there are several ways to get in touch with them:
Airport Name São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number +1-877-445-3112 /  55 11 2445-2945
Southwest Contact Number 1-800-435-9792
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code GRU
Southwest Ticket Counter Hours 24/7
Type International
Southwest GRU Terminals Terminal 7
Southwest Official Website https://www.southwest.com/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/SouthwestAir
Official Facebook https://www.facebook.com/SouthwestAir
Official Instagram https://www.instagram.com/southwestair
No matter which method you choose to contact Southwest Terminal at GRU, you can expect to receive professional and helpful service from the Southwest Airlines team. They are committed to providing a positive experience for all of their passengers, and they will do their best to assist you with any questions or concerns you may have.

GRU Southwest Terminal Departure

The Southwest GRU Terminal serves as the departure point for all Southwest Airlines flights out of São Paulo/Guarulhos–Governador André Franco Montoro International Airport. Passengers can easily navigate to their designated departure gates, where they can board their flights to destinations across the Brazil and beyond.
    • Southwest Airlines operates out of Terminal 7 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).
    • Passengers should arrive at the airport at least two hours before their scheduled departure time to allow time for check-in and security screening.
    • The Southwest check-in counter at GRU Airport is located in Terminal 7, on the departures level.
    • Passengers can check in for their flight at the Southwest ticket counter, or use one of the self-service kiosks located nearby.
    • After checking in, passengers can proceed through security screening to their departure gate.
    • The departure gates for Southwest flights at GRU Airport are located on the upper level of Terminal 7.
    • Once through security, passengers can find a variety of amenities and services, including restaurants, shops, nursing rooms, pet relief areas, and charging stations.
    • Passengers can also take advantage of special assistance services at GRU Airport, including wheelchair service, TTY phones for the hearing impaired, language assistance, and security screening accommodations.
    • The gate areas feature comfortable seating and gate announcements to keep passengers informed of their flight status.
    • For further assistance, passengers can contact the Southwest GRU Terminal by calling the phone number listed above, visiting the Southwest ticket counter or gate agent, or contacting Southwest Airlines’ customer service.
    • Once onboard the aircraft, passengers can enjoy Southwest’s famous hospitality, including complimentary non-alcoholic beverages and snacks, and a variety of in-flight entertainment options.
Southwest GRU Departure Terminal is a modern and convenient facility that offers a range of services and amenities for passengers. With its convenient location, easy-to-navigate layout, and professional staff, it’s no wonder that so many travelers choose Southwest Airlines for their flights to and from GRU Airport.

Southwest GRU Terminal Arrivals

The Southwest GRU Arrivals Terminal is also Terminal 7 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City, the same terminal where Southwest Airlines operates its departures.
    • Southwest Airlines operates out of Terminal 7 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).
    • Upon arrival, passengers will deplane at a gate in Terminal 7 and proceed to the baggage claim area to retrieve their checked luggage.
    • The baggage claim area for Southwest flights at GRU Airport is located on the lower level of Terminal 7.
    • After collecting their luggage, passengers can proceed to the arrivals area to meet with family, friends, or transportation.
    • The arrivals area is located on the ground level of Terminal 7 and features several transportation options, including taxis, ride-share services, and public transportation.
    • There are also car rental services available at GRU Airport, which are located on the ground level of the Federal Circle Station, accessible by AirTrain.
    • The Southwest ticket counter and check-in area are also located on the departure level of Terminal 7, in case passengers need to check in for their flight or address any issues with their reservation.
    • Other amenities and services available at GRU Airport include restaurants, shops, nursing rooms, pet relief areas, and charging stations.
    • Passengers can also take advantage of special assistance services at GRU Airport, including wheelchair service, TTY phones for the hearing impaired, language assistance, and security screening accommodations.
    • For further assistance, passengers can contact the Southwest GRU Terminal by calling the phone number listed above, visiting the Southwest ticket counter or gate agent, or contacting Southwest Airlines’ customer service.
Southwest GRU Arrivals Terminal is a convenient and comfortable facility that offers a range of services and amenities for passengers. With its easy-to-navigate layout, professional staff, and modern facilities, it’s no wonder that so many travelers choose Southwest Airlines for their flights to and from GRU Airport.
Southwest GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by Southwest GRU Terminal

The Southwest GRU Terminal handles a wide range of queries related to Southwest Airlines’ flights and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. Here are some of the queries that the Southwest GRU Terminal can assist with:
    • Flight Information: GRU Southwest Terminal Passengers can contact the Southwest GRU Terminal for information about their flight, including flight status, gate information, and departure/arrival times.
    • Check-In: GRU Southwest Terminal Passengers can check in for their Southwest flight at the terminal or use the self-service kiosks. The terminal staff can assist with any check-in-related issues, such as printing boarding passes or checking bags.
    • Baggage Assistance: GRU Southwest Terminal Passengers can contact the Southwest GRU Terminal for assistance with baggage-related issues, such as lost or delayed luggage, or issues with checked bags.
    • Ticketing and Reservations: GRU Southwest Terminal Passengers can contact the Southwest GRU Terminal for assistance with ticketing and reservations, including changing or canceling flights, adding extras (such as extra legroom or early bird check-in), or purchasing tickets.
    • General Information: The Southwest GRU Terminal can provide general information about GRU Airport, including transportation options, airport amenities, and other services.
    • Complaints and Feedback: GRU Southwest Terminal Passengers can contact the Southwest GRU Terminal to provide feedback or make a complaint about their Southwest flight or experience at GRU Airport.
The Southwest GRU Terminal is staffed with knowledgeable and helpful representatives who are committed to providing a positive experience for all passengers. Whether passengers have a question about their flight, need assistance with checking in, or require special assistance, the Southwest GRU Terminal is there to help.

Southwest Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Southwest Airlines offers a range of facilities and services to make travelers’ experience at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City comfortable and convenient. Here are some of the facilities and services available at the Southwest GRU Terminal:
    • Check-In: GRU Southwest Terminal Passengers can check in for their Southwest flight at the terminal or use the self-service kiosks. The check-in process is quick and easy, and Southwest staff are available to assist with any issues.
    • Baggage: Southwest offers both carry-on and checked baggage services. Passengers can check their bags at the ticket counter or use the self-service kiosks. There are also baggage carts available for rent to help transport bags to and from the terminal.
    • Security: The Southwest GRU Terminal features TSA security checkpoints to ensure the safety of all passengers. Passengers are advised to arrive at the airport early to allow time for security screening.
    • Gate Information: The GRU Southwest Terminal features electronic signs and announcements to provide gate information and updates. Passengers can also check the Southwest website or mobile app for real-time updates on their flight status and gate information.
    • Food and Beverage: The Southwest GRU Terminal offers a variety of food and beverage options, including restaurants, cafes, and bars. Passengers can grab a bite to eat or a drink while they wait for their flight.
    • Shopping: The Southwest GRU Terminal features a range of shopping options, including newsstands, gift shops, and duty-free stores. Passengers can pick up last-minute gifts, snacks, or travel essentials.
    • Wi-Fi: The Southwest GRU Terminal offers free Wi-Fi for all passengers. Passengers can connect to the internet to stay productive, stay in touch with loved ones, or stay entertained while they wait for their flight.
    • Charging Stations: The Southwest GRU Terminal features charging stations for passengers to charge their electronic devices. Passengers can plug in their phones, tablets, or laptops while they wait for their flight.
    • Customer Service: GRU Southwest Terminal staff are available at the terminal to assist passengers with any questions or concerns. Passengers can also contact Southwest’s customer service team for assistance with ticketing, reservations, and other issues.
The Southwest GRU Terminal offers a range of facilities and services to make travelers’ experience at GRU Airport comfortable, convenient, and stress-free. From check-in to boarding, Southwest is committed to providing a positive travel experience for all passengers.

Why Must You Choose Southwest GRU Terminal?

There are several reasons why you might choose the Southwest GRU Terminal for your travel needs:
    • Convenient Location: The Southwest GRU Terminal is located at Terminal 7 of São Paulo/Guarulhos–Governador André Franco Montoro International Airport, making it easy to access and convenient for travelers.
    • Wide Range of Services: The Southwest GRU Terminal offers a wide range of services, including check-in, baggage handling, security, food and beverage options, shopping, Wi-Fi, charging stations, customer service, and accessibility services. All of these services are designed to make travelers’ experience at GRU Airport comfortable, convenient, and stress-free.
    • Modern Facilities: The Southwest GRU Terminal features modern facilities, including spacious check-in areas, comfortable seating, and state-of-the-art security checkpoints.
    • Efficient Check-In Process: The check-in process at the Southwest GRU Terminal is quick and efficient, allowing travelers to get through the airport and to their gate as quickly as possible.
    • Helpful Staff: Southwest staff at the GRU Terminal are knowledgeable, friendly, and helpful. They are available to assist travelers with any questions or concerns they may have, from ticketing and reservations to special assistance and baggage issues.
    • Free Wi-Fi: The Southwest GRU Terminal offers free Wi-Fi for all passengers, allowing them to stay productive, stay in touch with loved ones, or stay entertained while they wait for their flight.
    • Accessibility: The Southwest GRU Terminal is accessible to passengers with disabilities, with wheelchair assistance, TTY phones, and other accommodations available.
    • Competitive Prices: GRU Southwest Terminal is known for its competitive prices and low-cost fares. By choosing the Southwest GRU Terminal, travelers can save money on their flights and still enjoy a high-quality travel experience.
The Southwest GRU Terminal is a convenient, modern, and efficient choice for travelers flying to or from GRU Airport. With its wide range of services, helpful staff, and competitive prices, it’s no wonder that so many travelers choose Southwest Airlines for their flights to and from GRU Airport.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Parking and transportation are important considerations when traveling through São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). Here are some options for parking and transportation at GRU Airport:
    • Parking: GRU Airport offers several parking options, including short-term parking, long-term parking, and economy parking. Short-term parking is available in garages located near each terminal and is ideal for stays of a few hours or less. Long-term parking is available in garages and lots located farther from the terminals and is ideal for stays of several days or more. Economy parking is the most affordable option and is located in a lot that requires a shuttle bus to reach the terminals.
    • Transportation: GRU Airport offers several transportation options, including taxis, ride-share services, public transportation, and car rental services. Taxis and ride-share services are available outside of each terminal and can take travelers to their destination in the São Paulo City area. Public transportation is available via the AirTrain GRU, which connects to the São Paulo City subway system and the Long Island Rail Road. Car rental services are available on-site at GRU Airport, with several major rental car companies located in each terminal.
    • Ground Transportation Desk: The Southwest GRU Terminal has a Ground Transportation Desk located in the arrivals area of the terminal. The Ground Transportation Desk can provide information and assistance with taxi, ride-share, and car rental services.
    • Cell Phone Lot: GRU Airport offers a free Cell Phone Lot for drivers waiting to pick up passengers. The Cell Phone Lot is located near Terminal 5 and allows drivers to wait for up to two hours until their passenger is ready to be picked up.
    • Hotel Shuttles: GRU Airport also offers hotel shuttle services for travelers who are staying at nearby hotels. Hotel shuttles pick up passengers outside of each terminal and can take them directly to their hotel.
    • Parking Reservations: Travelers can make parking reservations in advance through the GRU Airport website. Making a reservation can help ensure a spot is available upon arrival and can save time and hassle.
GRU Airport offers a range of parking and transportation options for travelers. By planning ahead and choosing the right option, travelers can make their experience at GRU Airport smooth and stress-free.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

There are many nearby hotels and accommodations available for travelers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. Here are some popular options:
    • TWA Hotel: The TWA Hotel is a unique hotel located in the iconic TWA Flight Center at GRU Airport. The hotel features a mid-century modern design, a rooftop pool, and several restaurants and bars.
    • Hampton Inn São Paulo-GRU Airport: The Hampton Inn is a comfortable and modern hotel located near GRU Airport. The hotel offers free shuttle service to and from the airport, as well as a fitness center, business center, and free breakfast.
    • Hilton São Paulo GRU Airport: The Hilton is a luxurious hotel located near GRU Airport. The hotel features a fitness center, swimming pool, several restaurants, and a free shuttle service to and from the airport.
    • Courtyard by Marriott São Paulo GRU Airport: The Courtyard by Marriott is a modern and stylish hotel located near GRU Airport. The hotel offers a free shuttle service to and from the airport, as well as a fitness center, business center, and several dining options.
    • Fairfield Inn by Marriott São Paulo GRU Airport: The Fairfield Inn is a comfortable and affordable hotel located near GRU Airport. The hotel offers a free shuttle service to and from the airport, as well as a fitness center, business center, and free breakfast.
    • GRU Airport Hotel: The GRU Airport Hotel is a budget-friendly hotel located on-site at GRU Airport. The hotel offers 24-hour shuttle service to and from the terminals, as well as free Wi-Fi, a fitness center, and a business center.
    • La Quinta by Wyndham São Paulo GRU Airport: The La Quinta is a modern and comfortable hotel located near GRU Airport. The hotel offers a free shuttle service to and from the airport, as well as a fitness center, business center, and free breakfast.
There are many other nearby hotels and accommodations available for travelers at GRU Airport. By choosing a hotel that fits their needs and budget, travelers can enjoy a comfortable and convenient stay near the airport.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers a range of special assistance services to ensure that all travelers have a safe and comfortable experience at the airport. Here are some of the special assistance services available at GRU Airport:
    • Wheelchair Service: GRU Airport offers complimentary wheelchair service for travelers with mobility issues. Travelers can request wheelchair service when they arrive at the airport or by contacting their airline in advance.
    • Skycaps: Skycaps are available at GRU Airport to assist travelers with their luggage and check-in process. Skycaps can be found outside of each terminal and can help travelers avoid long lines and save time.
    • Assistance with Visual and Hearing Impairments: GRU Airport offers assistance for travelers with visual and hearing impairments. This includes TTY phones, visual paging, and other accommodations.
    • Service Animal Relief Areas: GRU Airport has designated service animal relief areas located throughout the airport. These areas are available for travelers with service animals to use while they are waiting for their flight.
    • Family Assistance: GRU Airport offers family assistance for travelers with young children. This includes family restrooms, nursing rooms, and play areas.
    • Language Assistance: GRU Airport offers language assistance for travelers who speak languages other than English. The airport has multilingual customer service representatives and interpreter services available.
    • Security Screening Accommodations: GRU Airport offers security screening accommodations for travelers with disabilities or medical conditions. This includes modified screening procedures, the use of a pat-down instead of a full-body scanner, and the use of a private screening area.
    • Transportation Assistance: GRU Airport offers transportation assistance for travelers with disabilities. This includes wheelchair-accessible shuttle buses, golf carts, and other accommodations.
Travelers who require special assistance at GRU Airport are encouraged to contact their airline or the airport in advance to make arrangements. By planning and taking advantage of the special assistance services available, travelers can have a safe, comfortable, and stress-free experience at GRU Airport.

Southwest Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Southwest Airlines does not operate any lounges at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). However, there are several waiting areas and amenities available for Southwest passengers at GRU Airport. Here are some options:
    • Gate Areas: Southwest Airlines operates out of Terminal 7 at GRU Airport. The gate areas offer comfortable seating, as well as food and beverage options.
    • Food Courts: Each terminal at GRU Airport features a food court with a variety of dining options. Travelers can grab a bite to eat while they wait for their flight.
    • Shops: Each terminal at GRU Airport features a variety of shops, including newsstands, duty-free shops, and retail stores. Travelers can browse and shop while waiting for their flight.
    • Workstations: GRU Airport offers workstations with power outlets and Wi-Fi access for travelers who need to work while they wait for their flight.
    • Charging Stations: GRU Airport offers charging stations for travelers to charge their electronic devices. These can be found throughout the terminals.
    • Nursing Rooms: GRU Airport offers nursing rooms for mothers to nurse their babies in private. These can be found in each terminal.
    • Pet Relief Areas: GRU Airport offers pet relief areas for travelers with service animals or pets to use while waiting for their flight.
    • Children’s Play Areas: GRU Airport offers children’s play areas for travelers with young children to use while waiting for their flight.
While Southwest Airlines does not operate any lounges at GRU Airport, there are still plenty of waiting areas and amenities available for travelers. By taking advantage of the amenities available, Southwest passengers can have a comfortable and convenient experience while waiting for their flight at GRU Airport.

FAQs on GRU Airport Terminal Southwest

What terminal does Southwest fly out of at GRU Airport?

Southwest Airlines flies out of Terminal 7 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).

Where is the Southwest check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The Southwest check-in counter at GRU Airport is located in Terminal 7, on the departures level.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have a Southwest lounge?

No, São Paulo/Guarulhos–Governador André Franco Montoro International Airport does not have a Southwest lounge.

Where can I find the Southwest baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The Southwest baggage claim area at GRU Airport is located in Terminal 7, on the arrivals level.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?

Yes, there are several hotels located near São Paulo/Guarulhos–Governador André Franco Montoro International Airport, including the Crowne Plaza GRU Airport São Paulo City, the Hilton São Paulo GRU Airport, and the Comfort Inn GRU Airport.

Where can I exchange currency at GRU Airport?

Currency exchange services at GRU Airport are provided by Travelex, which has locations in Terminals 1, 4, 5, and 7.

Where can I find the Southwest ticket counter at GRU Airport?

The Southwest ticket counter at GRU Airport is located in Terminal 7, on the departures level.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers free Wi-Fi access throughout the airport.

Where can I find a charging station at GRU Airport?

Charging stations at GRU Airport can be found in the gate areas of each terminal.

How early should I arrive at GRU Airport for a Southwest flight?

Southwest Airlines recommends arriving at GRU Airport at least two hours before your departure time.

Can I bring food through security at GRU Airport?

Yes, you can bring food through security at GRU Airport, as long as it meets TSA regulations.

Can I store my luggage at GRU Airport?

No, there are no luggage storage facilities at São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

What is the address of the Southwest GRU Terminal?

The Southwest GRU Terminal address is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.

What is the phone number for the Southwest GRU Terminal?

The Southwest GRU Terminal Phone Number is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

Amenities and services available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport include restaurants and food courts, shops and retail stores, nursing rooms, pet relief areas, and charging stations.

What ground transportation options are available at the Southwest GRU Terminal?

Ground transportation options available at the Southwest GRU Terminal include taxis, ride-share services, public transportation, airport shuttle buses, and car rental services.

Are there any nearby hotels or accommodations for Southwest passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Yes, there are several nearby hotels and accommodations for Southwest passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

What special assistance is available at the Southwest GRU Terminal?

Special assistance available at the Southwest GRU Terminal includes wheelchair service, TTY phones for the hearing impaired, language assistance, and security screening accommodations.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

For lost or delayed baggage at São Paulo/Guarulhos–Governador André Franco Montoro International Airport, travelers should contact their airline’s baggage service office, which is located in the baggage claim area of the terminal.

How can I contact the Southwest GRU Terminal for further assistance?

Travelers can contact the Southwest GRU Terminal for further assistance by calling the phone number listed above, visiting the Southwest ticket counter or gate agent, or contacting Southwest Airlines’ customer service.

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