Turkish CPT Terminal – Cape Town International Airport



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If you’re flying with Turkish Airlines to or from Cape Town International Airport (CPT) in Cape Town, you’ll be using the Turkish CPT Terminal. This terminal is a hub for Turkish Airlines and is designed to provide passengers with a comfortable and convenient travel experience.
Turkish CPT Terminal - Cape Town International Airport
Turkish Airlines takes pride in offering its passengers a seamless and exceptional travel experience. One of the key components of this commitment is the Turkish CPT Terminal, located at Cape Town International Airport in Cape Town City. Here, we’ll cover everything you need to know about the Turkish CPT Terminal, including its address, phone number, departure terminal, and terminal map.

What is the Turkish CPT Terminal Address and Location Map?

Here are the details on the Turkish CPT Terminal address and location map. The Turkish CPT Terminal Address is:

Matroosfontein, Cape Town, 7490, South Africa

The Turkish CPT Terminal is situated within the larger Cape Town International Airport complex, in Terminal 1. Passengers can refer to the CPT Airport map to locate the Turkish Airlines terminal.

Turkish CPT Terminal Location Map

The Turkish CPT Terminal map is available on the airline’s website and at the airport, offering a detailed layout of the terminal’s facilities, such as check-in desks, security checkpoints, lounges, and dining/shopping options. By providing this information, passengers can plan their journey to the Turkish CPT Terminal and ensure a smooth and efficient travel experience when flying with Turkish Airlines from Cape Town.

How to Contact Turkish Terminal CPT?

Here are the details on how to contact the Turkish Terminal CPT:
Airport Name Cape Town International Airport
Cape Town International Airport Address Matroosfontein, Cape Town, 7490, South Africa
Cape Town International Airport Phone Number +1-877-445-3112 /  27 21 937 1200
Turkish Contact Number 1 (800) 874-8875
Cape Town International Airport Code CPT
Turkish Ticket Counter Hours 24/7
Type International
Turkish CPT Terminals Terminal 1
Turkish Official Website https://www.turkishairlines.com/
Official YouTube https://www.youtube.com/@TurkishAirlines
Official Twitter https://twitter.com/TurkishAirlines
Official Facebook https://www.facebook.com/turkishairlines
Official Instagram https://www.instagram.com/turkishairlines
The Turkish Airlines team is committed to providing responsive and helpful support to ensure a seamless travel experience for all passengers using the Turkish CPT Terminal. By having multiple channels of communication, including a dedicated phone number and email address, Turkish Airlines aims to make it easy for travelers to get the information and assistance they need when passing through the Turkish CPT Terminal.

CPT Turkish Departure Terminal

The Turkish CPT Departure Terminal is situated in Terminal 1 of CPT Airport, which is the designated terminal for Turkish Airlines’ operations at this airport. When departing from the Turkish CPT Terminal, passengers can expect the following:
    • Check-in and Baggage Drop: The Turkish CPT Terminal features dedicated check-in counters and self-service kiosks where travelers can check in for their flights and drop off their checked luggage.
    • Security Screening: The terminal has its security checkpoint, allowing passengers to efficiently go through the screening process before reaching the boarding gates.
    • Boarding Gates: The Turkish CPT Terminal has multiple boarding gates assigned for Turkish Airlines’ departures. Passengers can easily locate their gate and board their flight from this dedicated terminal.
    • Amenities and Services: The Turkish CPT Departure Terminal offers a range of amenities and services to enhance the passenger experience, including duty-free shopping, dining options, and lounge facilities for premium travelers.
By departing from the Turkish CPT Terminal, passengers can enjoy a seamless and convenient travel experience when flying with Turkish Airlines from Cape Town. The terminal’s dedicated facilities and services are designed to ensure a smooth and efficient departure process.

Turkish CPT Terminal Arrivals

The Turkish CPT Arrivals Terminal is located within Terminal 1 of the CPT Airport complex, which is the designated terminal for Turkish Airlines’ operations at this airport. When arriving at the Turkish CPT Arrivals Terminal, passengers can expect the following:
Baggage Claim Immigration and Customs
The Turkish CPT Arrivals Terminal has dedicated baggage claim areas where passengers can retrieve their checked luggage upon arrival. CPT Turkish Terminal Passengers will go through the immigration and customs process at the Turkish CPT Arrivals Terminal, which has dedicated lanes and counters to facilitate a smooth and efficient entry into the South Africa.
By arriving at the dedicated Turkish CPT Arrivals Terminal, passengers can expect a seamless and well-organized process, ensuring a comfortable and efficient arrival experience when traveling with Turkish Airlines to Cape Town. The terminal’s facilities and services are designed to cater to the needs of Turkish Airlines’ passengers, making the arrival process at CPT Airport a hassle-free and pleasant experience.
Turkish CPT Terminal - Cape Town International Airport

Queries Handled by Turkish CPT Terminal

The Turkish CPT Terminal handles a wide range of queries and services for passengers traveling with Turkish Airlines to and from Cape Town International Airport (CPT) in Cape Town. Here are some of the queries and services that can be handled by the Turkish CPT Terminal:
    • Check-in: CPT Turkish Terminal Passengers can check in for their Turkish Airlines flight at the ticket counter or self-service kiosks. The ticket counter is staffed by friendly and knowledgeable representatives who can assist with ticketing, baggage checks, and other travel needs.
    • Baggage services: CPT Turkish Terminal Passengers can inquire about lost or delayed baggage, as well as baggage fees and restrictions, at the Turkish Airlines baggage service office.
    • Flight information: CPT Turkish Terminal Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
    • Special assistance: CPT Turkish Terminal Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
    • Lounge access: CPT Turkish Terminal Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
    • Duty-free shopping: CPT Turkish Terminal Passengers can shop for duty-free items, including perfumes, cosmetics, and souvenirs, at the duty-free shops located throughout the terminal.
    • Food and beverage: CPT Turkish Terminal Passengers can enjoy a variety of dining options, including cafes, restaurants, and bars, throughout the terminal.
    • Wi-Fi and charging stations: CPT Turkish Terminal Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
The Turkish CPT Terminal is designed to provide a seamless and comfortable travel experience for passengers, with a range of services and facilities to meet their needs and queries.

Turkish Facilities and Services Available at Cape Town International Airport

Cape Town International Airport (CPT) in Cape Town offers a wide range of facilities and services for passengers, including those traveling with Turkish Airlines. Here are some of the facilities and services available at CPT:
    • Dining: CPT Turkish Terminal offers a variety of dining options, including cafes, restaurants, and bars, throughout the airport. Passengers can enjoy a meal or a snack while waiting for their flight.
    • Shopping: CPT Turkish Terminal has a wide selection of shops, including duty-free stores, newsstands, and gift shops, where passengers can shop for souvenirs, travel essentials, and other items.
    • Wi-Fi: Turkish Terminal CPT offers free Wi-Fi throughout the airport, allowing passengers to stay connected while they wait for their flight.
    • Charging stations: Turkish Terminal CPT Passengers can charge their devices at the numerous charging stations located throughout the airport.
    • Luggage storage: Turkish Terminal CPT Passengers can store their luggage at the luggage storage facilities located in Terminals 1, 4, and 8.
    • Nursing rooms: Turkish Terminal CPT offers nursing rooms for mothers to breastfeed or pump in a private and comfortable environment.
    • Pet relief areas: Turkish Terminal CPT Passengers traveling with pets can use the pet relief areas located throughout the airport.
    • Medical services: Turkish Terminal CPT has medical clinics located in several terminals, providing medical care and attention to passengers in need.
    • Airport hotels: There are several airport hotels located near CPT, offering convenient accommodations for passengers with long layovers or overnight stays.
CPT offers a wide range of facilities and services to make passengers’ travel experience as comfortable and convenient as possible. Turkish Airlines passengers can take advantage of these facilities and services while waiting for their flight or during their layover at CPT.

Why Must You Choose Turkish CPT Terminal?

There are several reasons why passengers may choose to fly with Turkish Airlines and use the Turkish CPT Terminal:
    • Modern and comfortable terminal: The Turkish CPT Terminal is a modern and comfortable facility that offers a range of amenities and services to make passengers’ travel experience more enjoyable.
    • Convenient location: The Turkish CPT Terminal is located in Terminal 1 at CPT, which is easily accessible by car, taxi, public transportation, and airport shuttle services.
    • Efficient check-in and baggage services: The Turkish CPT Terminal offers efficient check-in and baggage services, with friendly and knowledgeable representatives available to assist with ticketing, baggage check, and other travel needs.
    • Wide range of dining and shopping options: The Turkish CPT Terminal offers a variety of dining and shopping options, including duty-free, newsstands, and gift shops, as well as cafes, restaurants, and bars.
    • Free Wi-Fi and charging stations: Turkish Terminal CPT Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
    • Lounge access: Turkish Terminal CPT Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
    • Real-time flight information: Turkish Terminal CPT Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
    • Special assistance: Turkish Terminal CPT Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
    • Dedicated customer service: The Turkish CPT Terminal has a dedicated customer service team available to assist with any questions or concerns passengers may have regarding their flight or travel experience.
The Turkish CPT Terminal offers a comfortable and convenient travel experience for passengers flying with Turkish Airlines to and from CPT. With its range of amenities and services, efficient check-in and baggage processes, and dedicated customer service team, passengers can enjoy a stress-free and enjoyable travel experience.

Parking and Transportation at Cape Town International Airport

Cape Town International Airport (CPT) in Cape Town offers a variety of parking and transportation options to and from the airport. Here are some of the parking and transportation options available at CPT:
    • Parking: CPT offers both short-term and long-term parking options, with convenient access to the terminals. The airport has several parking garages and lots, including the Terminal 1 Parking Garage for passengers flying with Turkish Airlines.
    • Valet parking: Turkish Terminal CPT also offers valet parking services for passengers who prefer a more convenient and stress-free parking experience.
    • Car rental: The airport has a Rental Car Center, which is located off-site and accessible by a free shuttle bus. The Rental Car Center is home to several car rental companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
    • Taxi: Taxis are available at CPT 24/7, with a flat rate for travel to and from Manhattan. Passengers can find the taxi stand outside of each terminal.
    • Ride-sharing: Ride-sharing services, such as Uber and Lyft, are also available at CPT. Passengers can request a ride using the ride-sharing app and meet their driver at the designated pick-up area outside of their terminal.
    • Public transportation: The Cape Town City Metropolitan Transportation Authority (MTA) offers public transportation options to and from CPT, including the AirTrain and subway. The AirTrain connects the terminals to the subway system, allowing passengers to travel to and from Manhattan and other parts of Cape Town City.
    • Shuttle services: Several hotels near CPT offer shuttle services to and from the airport. Passengers can check with their hotel to see if they offer this service.
    • Limousine and car services: Turkish Terminal CPT Passengers can also opt for a more luxurious travel experience with limousine and car services available at CPT. These services can be booked in advance or at the airport. overall, CPT offers a variety of parking and transportation options to suit every passenger’s needs and preferences, making it easy and convenient to travel to and from the airport.
Detailed information on parking rates, shuttle schedules, and public transportation connections can be found on the CPT Airport website or by contacting the Turkish Airlines team at the Turkish CPT Terminal. By utilizing the various parking and transportation options available, passengers can ensure a seamless arrival and departure experience when traveling through the Turkish CPT Terminal.

Nearby Hotels and Accommodation at Cape Town International Airport

There are several hotels and accommodations located near Cape Town International Airport (CPT) in Cape Town, making it convenient for passengers with long layovers or those who need to stay overnight before or after their flight. Here are some nearby hotels and accommodations:
    • TWA Hotel: Located in the iconic TWA Flight Center, the TWA Hotel is a unique and stylish accommodation option for passengers. The hotel features retro-inspired rooms, a rooftop pool, and several restaurants and bars.
    • Crowne Plaza CPT Airport Cape Town City: Located just one mile from CPT, the Crowne Plaza CPT Airport Cape Town City is a modern and comfortable hotel with spacious rooms, a fitness center, and several dining options.
    • Hilton Cape Town CPT Airport: The Hilton Cape Town CPT Airport is a full-service hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
    • Fairfield Inn by Marriott Cape Town CPT Airport: The Fairfield Inn by Marriott Cape Town CPT Airport is a modern and affordable hotel located just two miles from CPT. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
    • Comfort Inn CPT Airport: The Comfort Inn CPT Airport is a budget-friendly hotel located just two miles from CPT. The hotel offers comfortable rooms, a free shuttle to and from the airport, and a complimentary breakfast.
    • The Westin Cape Town CPT Airport: The Westin Cape Town CPT Airport is a upscale hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
    • Holiday Inn Express Cape Town CPT Airport Area: The Holiday Inn Express Cape Town CPT Airport Area is a modern and affordable hotel located just two miles from CPT. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
    • La Quinta by Wyndham Cape Town CPT Airport: The La Quinta by Wyndham Cape Town CPT Airport is a budget-friendly hotel located just two miles from CPT. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
These are just a few of the many nearby hotels and accommodations available for passengers traveling to or from CPT. Passengers can choose from a range of options to suit their budget and preferences, with amenities such as free shuttle services, fitness centers, and dining options available at many of the hotels.

Special Assistance at Cape Town International Airport (CPT)

Cape Town International Airport (CPT) in Cape Town offers special assistance to passengers with disabilities or special needs to ensure a comfortable and convenient travel experience. Here are some of the special assistance services available at CPT:
    • Assistance at the airport: Turkish Terminal CPT Passengers who require special assistance can request help at the airport’s information desks, which are located in each terminal. The airport staff can provide assistance with mobility, hearing, or visual impairments, as well as other special requests.
    • Wheelchair service: Turkish Terminal CPT Passengers who have difficulty walking can request wheelchair service at the airport. Wheelchairs are available at the airline ticket counters and at curbside check-in.
    • Skycaps: Skycaps are available at CPT to assist passengers with mobility issues, including help with luggage and wheelchair transportation to and from the aircraft.
    • TTY/TDD phones: TTY/TDD phones are available at CPT for passengers who are deaf or hard of hearing.
    • Service animals: Service animals are welcome at CPT. Passengers traveling with a service animal should check with their airline for specific policies and procedures.
    • Accessible parking: Turkish Terminal CPT offers accessible parking options for passengers with disabilities, including van-accessible spaces and designated parking areas.
    • Hotels near CPT: Many nearby hotels offer special accommodations for passengers with disabilities, including accessible rooms and facilities.
    • TSA Cares: TSA Cares is a helpline that provides travelers with disabilities or medical conditions with additional assistance during the security screening process. Passengers can call TSA Cares at (855) 787-2227 at least 72 hours before traveling.
CPT offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and convenient travel experience. Passengers are encouraged to contact their airline or the airport in advance to make any necessary arrangements and to ensure a smooth travel experience.

Turkish Lounges and Waiting Areas at Cape Town International Airport

Turkish Airlines operates a lounge at Cape Town International Airport (CPT) in Cape Town, offering passengers a comfortable and relaxing space to wait for their flight. Here is some information about the Turkish Lounge and other waiting areas at CPT:
    • Turkish Airlines Lounge: The Turkish Airlines Lounge is located in Concourse B of Terminal 1 at CPT. The lounge is available to passengers traveling in Business Class or Miles&Smiles Elite, Elite Plus, and Star Alliance Gold members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Other lounges: In addition to the Turkish Airlines Lounge, there are several other lounges at CPT, including the American Airlines Admirals Club, the Delta Sky Club, and the Air France/KLM Lounge.
    • Waiting areas: CPT offers comfortable waiting areas throughout the terminals, with seating, charging stations, and other amenities. Passengers can also find restaurants, cafes, and shops to pass the time while waiting for their flight.
    • Airport amenities: CPT offers a range of amenities for passengers, including nursing rooms, pet relief areas, and medical clinics. The airport also offers free Wi-Fi throughout the terminals.
CPT offers a variety of comfortable and convenient waiting areas and lounges for passengers, including the Turkish Airlines Lounge for eligible passengers. Passengers can choose from a range of options to suit their needs and preferences, whether they prefer a quiet and relaxed space or a more social and active waiting area.

FAQs on CPT Airport Terminal Turkish

Here are the answers to the FAQs about the Turkish CPT Terminal at Cape Town International Airport (CPT):
What terminal does Turkish fly out of at CPT Airport?

Turkish Airlines operates out of the dedicated Turkish CPT Terminal, which is located within Terminal 1 of the Cape Town International Airport.

Where is the Turkish check-in counter located at Cape Town International Airport (CPT)?

The Turkish check-in counters are located within the Turkish CPT Terminal, which is situated in Terminal 1 of CPT Airport.

Does Cape Town International Airport have a Turkish lounge?

Yes, the Turkish CPT Terminal at CPT Airport features dedicated Turkish Airlines lounge facilities, including a Turkish Airlines Business Lounge and a general Turkish Airlines Lounge.

Where can I find the Turkish baggage claim area at Cape Town International Airport?

Passengers arriving on Turkish Airlines flights will retrieve their checked baggage at the dedicated Turkish CPT Arrivals Terminal within the larger CPT Airport complex.

Does Cape Town International Airport (CPT) have a hotel?

Yes, CPT Airport has several hotels located either on-site or near the airport, including options like the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites.

Where can I exchange currency at CPT Airport?

Currency exchange services are available at various locations throughout CPT Airport, including within the terminals and at the international arrival areas.

Where can I find the Turkish ticket counter at CPT Airport?

The Turkish ticket counters and check-in desks are located within the dedicated Turkish CPT Terminal, which is situated in Terminal 1 of the airport.

Does Cape Town International Airport have Wi-Fi?

Yes, CPT Airport provides free Wi-Fi access throughout the terminals, including the Turkish CPT Terminal, to allow passengers to stay connected during their travels.

Where can I find a charging station at CPT Airport?

Charging stations for electronic devices are available in the seating areas and waiting lounges throughout the CPT Airport terminals, including the Turkish CPT Terminal.

How early should I arrive at CPT Airport for a Turkish flight?

It is recommended that passengers arrive at the Turkish CPT Terminal at least 2-3 hours before their scheduled Turkish Airlines departure time to allow for check-in, security screening, and boarding processes.

Can I bring food through security at CPT Airport?

Yes, passengers are generally allowed to bring solid food items through security checkpoints at CPT Airport, as long as they comply with the Transportation Security Administration (TSA) regulations.

Can I store my luggage at CPT Airport?

CPT Airport offers luggage storage services and facilities, allowing passengers to temporarily store their bags and belongings while they are at the airport.

What is the address of the Turkish CPT Terminal?

The Turkish CPT Terminal address, is Matroosfontein, Cape Town, 7490, South Africa.

What is the phone number for the Turkish CPT Terminal?

The Turkish CPT Terminal Phone Number is 27 21 937 1200.

What amenities and services are available at the Cape Town International Airport (CPT)?

CPT Airport offers a range of amenities and services, including duty-free shopping, dining options, lounges, ground transportation, currency exchange, and more, with dedicated facilities and services available within the Turkish CPT Terminal.

What ground transportation options are available at the Turkish CPT Terminal?

The Turkish CPT Terminal provides easy access to various ground transportation options, including taxis, shuttle services, and public transportation, to help passengers continue their journey.

Are there any nearby hotels or accommodations for Turkish passengers at Cape Town International Airport?

There are several hotels located either on-site at CPT Airport or in close proximity, such as the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites, which can accommodate Turkish Airlines passengers.

What special assistance is available at the Turkish CPT Terminal?

The Turkish CPT Terminal offers a range of special assistance services, including wheelchair and mobility aid support, unaccompanied minor assistance, accommodations for passengers with disabilities, and language support.

What is the process for handling lost or delayed baggage at the Cape Town International Airport?

Passengers with lost or delayed baggage should contact their airline’s baggage service office at CPT Airport for assistance. The baggage service office for Turkish Airlines is located in the baggage claim area of Terminal 1. Passengers can also file a claim for lost or delayed baggage online through their airline’s website.

How can I contact the Turkish CPT Terminal for further assistance?

Passengers can contact the Turkish CPT Terminal for further assistance by calling the phone number listed above, visiting the Turkish ticket counter in Terminal 1, or contacting their airline’s customer service department.

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