If you’re flying with Turkish Airlines to or from Helsinki-Vantaa Airport (HEL) in Helsinki, you’ll be using the Turkish HEL Terminal. This terminal is a hub for Turkish Airlines and is designed to provide passengers with a comfortable and convenient travel experience.
Turkish Airlines takes pride in offering its passengers a seamless and exceptional travel experience. One of the key components of this commitment is the Turkish HEL Terminal, located at Helsinki-Vantaa Airport in Helsinki City. Here, we’ll cover everything you need to know about the Turkish HEL Terminal, including its address, phone number, departure terminal, and terminal map.
What is the Turkish HEL Terminal Address and Location Map?
Here are the details on the Turkish HEL Terminal address and location map. The Turkish HEL Terminal Address is:
Lentäjänkuja 1, 01530 Vantaa, Finland
The Turkish HEL Terminal is situated within the larger Helsinki-Vantaa Airport complex, in Terminal 1. Passengers can refer to the HEL Airport map to locate the Turkish Airlines terminal.
Turkish HEL Terminal Location Map
The Turkish HEL Terminal map is available on the airline’s website and at the airport, offering a detailed layout of the terminal’s facilities, such as check-in desks, security checkpoints, lounges, and dining/shopping options.
By providing this information, passengers can plan their journey to the Turkish HEL Terminal and ensure a smooth and efficient travel experience when flying with Turkish Airlines from Helsinki.
How to Contact Turkish Terminal HEL?
Here are the details on how to contact the Turkish Terminal HEL:
The Turkish Airlines team is committed to providing responsive and helpful support to ensure a seamless travel experience for all passengers using the Turkish HEL Terminal. By having multiple channels of communication, including a dedicated phone number and email address, Turkish Airlines aims to make it easy for travelers to get the information and assistance they need when passing through the Turkish HEL Terminal.
HEL Turkish Departure Terminal
The Turkish HEL Departure Terminal is situated in Terminal 1 of HEL Airport, which is the designated terminal for Turkish Airlines’ operations at this airport. When departing from the Turkish HEL Terminal, passengers can expect the following:
Check-in and Baggage Drop: The Turkish HEL Terminal features dedicated check-in counters and self-service kiosks where travelers can check in for their flights and drop off their checked luggage.
Security Screening: The terminal has its security checkpoint, allowing passengers to efficiently go through the screening process before reaching the boarding gates.
Boarding Gates: The Turkish HEL Terminal has multiple boarding gates assigned for Turkish Airlines’ departures. Passengers can easily locate their gate and board their flight from this dedicated terminal.
Amenities and Services: The Turkish HEL Departure Terminal offers a range of amenities and services to enhance the passenger experience, including duty-free shopping, dining options, and lounge facilities for premium travelers.
By departing from the Turkish HEL Terminal, passengers can enjoy a seamless and convenient travel experience when flying with Turkish Airlines from Helsinki. The terminal’s dedicated facilities and services are designed to ensure a smooth and efficient departure process.
Turkish HEL Terminal Arrivals
The Turkish HEL Arrivals Terminal is located within Terminal 1 of the HEL Airport complex, which is the designated terminal for Turkish Airlines’ operations at this airport. When arriving at the Turkish HEL Arrivals Terminal, passengers can expect the following:
Baggage Claim
Immigration and Customs
The Turkish HEL Arrivals Terminal has dedicated baggage claim areas where passengers can retrieve their checked luggage upon arrival.
HEL Turkish Terminal Passengers will go through the immigration and customs process at the Turkish HEL Arrivals Terminal, which has dedicated lanes and counters to facilitate a smooth and efficient entry into the Finland.
By arriving at the dedicated Turkish HEL Arrivals Terminal, passengers can expect a seamless and well-organized process, ensuring a comfortable and efficient arrival experience when traveling with Turkish Airlines to Helsinki. The terminal’s facilities and services are designed to cater to the needs of Turkish Airlines’ passengers, making the arrival process at HEL Airport a hassle-free and pleasant experience.
Queries Handled by Turkish HEL Terminal
The Turkish HEL Terminal handles a wide range of queries and services for passengers traveling with Turkish Airlines to and from Helsinki-Vantaa Airport (HEL) in Helsinki. Here are some of the queries and services that can be handled by the Turkish HEL Terminal:
Check-in: HEL Turkish Terminal Passengers can check in for their Turkish Airlines flight at the ticket counter or self-service kiosks. The ticket counter is staffed by friendly and knowledgeable representatives who can assist with ticketing, baggage checks, and other travel needs.
Baggage services: HEL Turkish Terminal Passengers can inquire about lost or delayed baggage, as well as baggage fees and restrictions, at the Turkish Airlines baggage service office.
Flight information: HEL Turkish Terminal Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
Special assistance: HEL Turkish Terminal Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
Lounge access: HEL Turkish Terminal Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
Duty-free shopping: HEL Turkish Terminal Passengers can shop for duty-free items, including perfumes, cosmetics, and souvenirs, at the duty-free shops located throughout the terminal.
Food and beverage: HEL Turkish Terminal Passengers can enjoy a variety of dining options, including cafes, restaurants, and bars, throughout the terminal.
Wi-Fi and charging stations: HEL Turkish Terminal Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
The Turkish HEL Terminal is designed to provide a seamless and comfortable travel experience for passengers, with a range of services and facilities to meet their needs and queries.
Turkish Facilities and Services Available at Helsinki-Vantaa Airport
Helsinki-Vantaa Airport (HEL) in Helsinki offers a wide range of facilities and services for passengers, including those traveling with Turkish Airlines. Here are some of the facilities and services available at HEL:
Dining: HEL Turkish Terminal offers a variety of dining options, including cafes, restaurants, and bars, throughout the airport. Passengers can enjoy a meal or a snack while waiting for their flight.
Shopping: HEL Turkish Terminal has a wide selection of shops, including duty-free stores, newsstands, and gift shops, where passengers can shop for souvenirs, travel essentials, and other items.
Wi-Fi: Turkish Terminal HEL offers free Wi-Fi throughout the airport, allowing passengers to stay connected while they wait for their flight.
Charging stations: Turkish Terminal HEL Passengers can charge their devices at the numerous charging stations located throughout the airport.
Luggage storage: Turkish Terminal HEL Passengers can store their luggage at the luggage storage facilities located in Terminals 1, 4, and 8.
Nursing rooms: Turkish Terminal HEL offers nursing rooms for mothers to breastfeed or pump in a private and comfortable environment.
Pet relief areas: Turkish Terminal HEL Passengers traveling with pets can use the pet relief areas located throughout the airport.
Medical services: Turkish Terminal HEL has medical clinics located in several terminals, providing medical care and attention to passengers in need.
Airport hotels: There are several airport hotels located near HEL, offering convenient accommodations for passengers with long layovers or overnight stays.
HEL offers a wide range of facilities and services to make passengers’ travel experience as comfortable and convenient as possible. Turkish Airlines passengers can take advantage of these facilities and services while waiting for their flight or during their layover at HEL.
Why Must You Choose Turkish HEL Terminal?
There are several reasons why passengers may choose to fly with Turkish Airlines and use the Turkish HEL Terminal:
Modern and comfortable terminal: The Turkish HEL Terminal is a modern and comfortable facility that offers a range of amenities and services to make passengers’ travel experience more enjoyable.
Convenient location: The Turkish HEL Terminal is located in Terminal 1 at HEL, which is easily accessible by car, taxi, public transportation, and airport shuttle services.
Efficient check-in and baggage services: The Turkish HEL Terminal offers efficient check-in and baggage services, with friendly and knowledgeable representatives available to assist with ticketing, baggage check, and other travel needs.
Wide range of dining and shopping options: The Turkish HEL Terminal offers a variety of dining and shopping options, including duty-free, newsstands, and gift shops, as well as cafes, restaurants, and bars.
Free Wi-Fi and charging stations: Turkish Terminal HEL Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
Lounge access: Turkish Terminal HEL Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
Real-time flight information: Turkish Terminal HEL Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
Special assistance: Turkish Terminal HEL Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
Dedicated customer service: The Turkish HEL Terminal has a dedicated customer service team available to assist with any questions or concerns passengers may have regarding their flight or travel experience.
The Turkish HEL Terminal offers a comfortable and convenient travel experience for passengers flying with Turkish Airlines to and from HEL. With its range of amenities and services, efficient check-in and baggage processes, and dedicated customer service team, passengers can enjoy a stress-free and enjoyable travel experience.
Parking and Transportation at Helsinki-Vantaa Airport
Helsinki-Vantaa Airport (HEL) in Helsinki offers a variety of parking and transportation options to and from the airport. Here are some of the parking and transportation options available at HEL:
Parking: HEL offers both short-term and long-term parking options, with convenient access to the terminals. The airport has several parking garages and lots, including the Terminal 1 Parking Garage for passengers flying with Turkish Airlines.
Valet parking: Turkish Terminal HEL also offers valet parking services for passengers who prefer a more convenient and stress-free parking experience.
Car rental: The airport has a Rental Car Center, which is located off-site and accessible by a free shuttle bus. The Rental Car Center is home to several car rental companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Taxi: Taxis are available at HEL 24/7, with a flat rate for travel to and from Manhattan. Passengers can find the taxi stand outside of each terminal.
Ride-sharing: Ride-sharing services, such as Uber and Lyft, are also available at HEL. Passengers can request a ride using the ride-sharing app and meet their driver at the designated pick-up area outside of their terminal.
Public transportation: The Helsinki City Metropolitan Transportation Authority (MTA) offers public transportation options to and from HEL, including the AirTrain and subway. The AirTrain connects the terminals to the subway system, allowing passengers to travel to and from Manhattan and other parts of Helsinki City.
Shuttle services: Several hotels near HEL offer shuttle services to and from the airport. Passengers can check with their hotel to see if they offer this service.
Limousine and car services: Turkish Terminal HEL Passengers can also opt for a more luxurious travel experience with limousine and car services available at HEL. These services can be booked in advance or at the airport. overall, HEL offers a variety of parking and transportation options to suit every passenger’s needs and preferences, making it easy and convenient to travel to and from the airport.
Detailed information on parking rates, shuttle schedules, and public transportation connections can be found on the HEL Airport website or by contacting the Turkish Airlines team at the Turkish HEL Terminal. By utilizing the various parking and transportation options available, passengers can ensure a seamless arrival and departure experience when traveling through the Turkish HEL Terminal.
Nearby Hotels and Accommodation at Helsinki-Vantaa Airport
There are several hotels and accommodations located near Helsinki-Vantaa Airport (HEL) in Helsinki, making it convenient for passengers with long layovers or those who need to stay overnight before or after their flight. Here are some nearby hotels and accommodations:
TWA Hotel: Located in the iconic TWA Flight Center, the TWA Hotel is a unique and stylish accommodation option for passengers. The hotel features retro-inspired rooms, a rooftop pool, and several restaurants and bars.
Crowne Plaza HEL Airport Helsinki City: Located just one mile from HEL, the Crowne Plaza HEL Airport Helsinki City is a modern and comfortable hotel with spacious rooms, a fitness center, and several dining options.
Hilton Helsinki HEL Airport: The Hilton Helsinki HEL Airport is a full-service hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Fairfield Inn by Marriott Helsinki HEL Airport: The Fairfield Inn by Marriott Helsinki HEL Airport is a modern and affordable hotel located just two miles from HEL. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
Comfort Inn HEL Airport: The Comfort Inn HEL Airport is a budget-friendly hotel located just two miles from HEL. The hotel offers comfortable rooms, a free shuttle to and from the airport, and a complimentary breakfast.
The Westin Helsinki HEL Airport: The Westin Helsinki HEL Airport is a upscale hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Holiday Inn Express Helsinki HEL Airport Area: The Holiday Inn Express Helsinki HEL Airport Area is a modern and affordable hotel located just two miles from HEL. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
La Quinta by Wyndham Helsinki HEL Airport: The La Quinta by Wyndham Helsinki HEL Airport is a budget-friendly hotel located just two miles from HEL. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
These are just a few of the many nearby hotels and accommodations available for passengers traveling to or from HEL. Passengers can choose from a range of options to suit their budget and preferences, with amenities such as free shuttle services, fitness centers, and dining options available at many of the hotels.
Special Assistance at Helsinki-Vantaa Airport (HEL)
Helsinki-Vantaa Airport (HEL) in Helsinki offers special assistance to passengers with disabilities or special needs to ensure a comfortable and convenient travel experience. Here are some of the special assistance services available at HEL:
Assistance at the airport: Turkish Terminal HEL Passengers who require special assistance can request help at the airport’s information desks, which are located in each terminal. The airport staff can provide assistance with mobility, hearing, or visual impairments, as well as other special requests.
Wheelchair service: Turkish Terminal HEL Passengers who have difficulty walking can request wheelchair service at the airport. Wheelchairs are available at the airline ticket counters and at curbside check-in.
Skycaps: Skycaps are available at HEL to assist passengers with mobility issues, including help with luggage and wheelchair transportation to and from the aircraft.
TTY/TDD phones: TTY/TDD phones are available at HEL for passengers who are deaf or hard of hearing.
Service animals: Service animals are welcome at HEL. Passengers traveling with a service animal should check with their airline for specific policies and procedures.
Accessible parking: Turkish Terminal HEL offers accessible parking options for passengers with disabilities, including van-accessible spaces and designated parking areas.
Hotels near HEL: Many nearby hotels offer special accommodations for passengers with disabilities, including accessible rooms and facilities.
TSA Cares: TSA Cares is a helpline that provides travelers with disabilities or medical conditions with additional assistance during the security screening process. Passengers can call TSA Cares at (855) 787-2227 at least 72 hours before traveling.
HEL offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and convenient travel experience. Passengers are encouraged to contact their airline or the airport in advance to make any necessary arrangements and to ensure a smooth travel experience.
Turkish Lounges and Waiting Areas at Helsinki-Vantaa Airport
Turkish Airlines operates a lounge at Helsinki-Vantaa Airport (HEL) in Helsinki, offering passengers a comfortable and relaxing space to wait for their flight. Here is some information about the Turkish Lounge and other waiting areas at HEL:
Turkish Airlines Lounge: The Turkish Airlines Lounge is located in Concourse B of Terminal 1 at HEL. The lounge is available to passengers traveling in Business Class or Miles&Smiles Elite, Elite Plus, and Star Alliance Gold members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
Other lounges: In addition to the Turkish Airlines Lounge, there are several other lounges at HEL, including the American Airlines Admirals Club, the Delta Sky Club, and the Air France/KLM Lounge.
Waiting areas: HEL offers comfortable waiting areas throughout the terminals, with seating, charging stations, and other amenities. Passengers can also find restaurants, cafes, and shops to pass the time while waiting for their flight.
Airport amenities: HEL offers a range of amenities for passengers, including nursing rooms, pet relief areas, and medical clinics. The airport also offers free Wi-Fi throughout the terminals.
HEL offers a variety of comfortable and convenient waiting areas and lounges for passengers, including the Turkish Airlines Lounge for eligible passengers. Passengers can choose from a range of options to suit their needs and preferences, whether they prefer a quiet and relaxed space or a more social and active waiting area.
FAQs on HEL Airport Terminal Turkish
Here are the answers to the FAQs about the Turkish HEL Terminal at Helsinki-Vantaa Airport (HEL):
What terminal does Turkish fly out of at HEL Airport?
Turkish Airlines operates out of the dedicated Turkish HEL Terminal, which is located within Terminal 1 of the Helsinki-Vantaa Airport.
Where is the Turkish check-in counter located at Helsinki-Vantaa Airport (HEL)?
The Turkish check-in counters are located within the Turkish HEL Terminal, which is situated in Terminal 1 of HEL Airport.
Does Helsinki-Vantaa Airport have a Turkish lounge?
Yes, the Turkish HEL Terminal at HEL Airport features dedicated Turkish Airlines lounge facilities, including a Turkish Airlines Business Lounge and a general Turkish Airlines Lounge.
Where can I find the Turkish baggage claim area at Helsinki-Vantaa Airport?
Passengers arriving on Turkish Airlines flights will retrieve their checked baggage at the dedicated Turkish HEL Arrivals Terminal within the larger HEL Airport complex.
Does Helsinki-Vantaa Airport (HEL) have a hotel?
Yes, HEL Airport has several hotels located either on-site or near the airport, including options like the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites.
Where can I exchange currency at HEL Airport?
Currency exchange services are available at various locations throughout HEL Airport, including within the terminals and at the international arrival areas.
Where can I find the Turkish ticket counter at HEL Airport?
The Turkish ticket counters and check-in desks are located within the dedicated Turkish HEL Terminal, which is situated in Terminal 1 of the airport.
Does Helsinki-Vantaa Airport have Wi-Fi?
Yes, HEL Airport provides free Wi-Fi access throughout the terminals, including the Turkish HEL Terminal, to allow passengers to stay connected during their travels.
Where can I find a charging station at HEL Airport?
Charging stations for electronic devices are available in the seating areas and waiting lounges throughout the HEL Airport terminals, including the Turkish HEL Terminal.
How early should I arrive at HEL Airport for a Turkish flight?
It is recommended that passengers arrive at the Turkish HEL Terminal at least 2-3 hours before their scheduled Turkish Airlines departure time to allow for check-in, security screening, and boarding processes.
Can I bring food through security at HEL Airport?
Yes, passengers are generally allowed to bring solid food items through security checkpoints at HEL Airport, as long as they comply with the Transportation Security Administration (TSA) regulations.
Can I store my luggage at HEL Airport?
HEL Airport offers luggage storage services and facilities, allowing passengers to temporarily store their bags and belongings while they are at the airport.
What is the address of the Turkish HEL Terminal?
The Turkish HEL Terminal address, is Lentäjänkuja 1, 01530 Vantaa, Finland.
What is the phone number for the Turkish HEL Terminal?
The Turkish HEL Terminal Phone Number is 358 20 7083000.
What amenities and services are available at the Helsinki-Vantaa Airport (HEL)?
HEL Airport offers a range of amenities and services, including duty-free shopping, dining options, lounges, ground transportation, currency exchange, and more, with dedicated facilities and services available within the Turkish HEL Terminal.
What ground transportation options are available at the Turkish HEL Terminal?
The Turkish HEL Terminal provides easy access to various ground transportation options, including taxis, shuttle services, and public transportation, to help passengers continue their journey.
Are there any nearby hotels or accommodations for Turkish passengers at Helsinki-Vantaa Airport?
There are several hotels located either on-site at HEL Airport or in close proximity, such as the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites, which can accommodate Turkish Airlines passengers.
What special assistance is available at the Turkish HEL Terminal?
The Turkish HEL Terminal offers a range of special assistance services, including wheelchair and mobility aid support, unaccompanied minor assistance, accommodations for passengers with disabilities, and language support.
What is the process for handling lost or delayed baggage at the Helsinki-Vantaa Airport?
Passengers with lost or delayed baggage should contact their airline’s baggage service office at HEL Airport for assistance. The baggage service office for Turkish Airlines is located in the baggage claim area of Terminal 1. Passengers can also file a claim for lost or delayed baggage online through their airline’s website.
How can I contact the Turkish HEL Terminal for further assistance?
Passengers can contact the Turkish HEL Terminal for further assistance by calling the phone number listed above, visiting the Turkish ticket counter in Terminal 1, or contacting their airline’s customer service department.
