Virgin Atlantic DSM Terminal – Des Moines International Airport



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As a leading global airline, Virgin Atlantic is proud to offer its passengers a seamless travel experience at the Des Moines International Airport (DSM) in Des Moines. The Virgin Atlantic DSM Terminal is a modern and efficient hub that caters to the needs of both business and leisure travelers.
Virgin Atlantic DSM Terminal - Des Moines International Airport

What is the Virgin Atlantic DSM Terminal Address and Location Map?

The Virgin Atlantic DSM Terminal is located at:

5800 Fleur Dr, Des Moines, IA 50321, American States

The Virgin Atlantic DSM Terminal is situated within the larger Terminal 4 complex at Des Moines International Airport (DSM) in Des Moines.

Virgin Atlantic DSM Terminal Location Map:

To help you navigate the terminal, here is a detailed location map: The Virgin Atlantic terminal is marked and easily accessible from the main Terminal 4 entrance. The map highlights the dedicated check-in counters, security checkpoints, and gate areas for Virgin Atlantic passengers. By referencing this location map, you can easily find your way around the Virgin Atlantic DSM Terminal and ensure a smooth start to your journey.

How to Contact Virgin Atlantic Terminal DSM?

If you need to contact the Virgin Atlantic Terminal at DSM Airport, here are the contact details:
Airport Name Des Moines International Airport
Des Moines International Airport Address 5800 Fleur Dr, Des Moines, IA 50321, American States
Des Moines International Airport Phone Number +1-877-445-3112 /  1 515-256-5100
Virgin Atlantic Contact Number 1 (800) 862-8621
Des Moines International Airport Code DSM
Virgin Atlantic Ticket Counter Hours 24/7
Type International
Virgin Atlantic DSM Terminals Terminal 4
Virgin Atlantic Official Website https://www.virginatlantic.com/
Official YouTube https://www.youtube.com/user/virginatlantic
Official Twitter https://twitter.com/virginatlantic
Official Facebook https://www.facebook.com/virginatlantic
Official Instagram https://www.instagram.com/virginatlantic
It’s always a good idea to have the contact details for the Virgin Atlantic Terminal at DSM Airport handy, in case you need assistance with any aspect of your travel experience. Whether you need help with check-in, baggage, or other services, the Virgin Atlantic team at DSM Airport is available to help you have a smooth and enjoyable journey.

DSM Virgin Atlantic Departure Terminal

Virgin Atlantic flights depart from Terminal 4 at Des Moines International Airport (DSM) in Des Moines. Terminal 4 is a state-of-the-art facility that serves as the primary international terminal at DSM Airport. It is home to several major airlines, including Virgin Atlantic, and offers a modern and efficient departure experience for passengers. Here’s what you need to know about the Virgin Atlantic DSM Departure Terminal:
    • Check-in and Security: Virgin Atlantic DSM Terminal has dedicated check-in counters and security checkpoints within Terminal 4. Passengers can proceed through the Virgin Atlantic-specific areas for a streamlined check-in and screening process.
    • Boarding Gates: Virgin Atlantic DSM Terminal flights depart from the designated gate areas within Terminal 4. These gates are marked and easily accessible from the main terminal.
    • Navigating the Terminal: To navigate the Virgin Atlantic DSM Departure Terminal, passengers can refer to the terminal maps and signage available throughout the facility. The terminal is well-organized and designed to provide a smooth and efficient departure experience.
By familiarizing themselves with the Virgin Atlantic DSM Departure Terminal, passengers can ensure a stress-free start to their journey with Virgin Atlantic.

Virgin Atlantic DSM Arrivals Terminal

When arriving at Des Moines International Airport (DSM) on a Virgin Atlantic flight, passengers will disembark at the airline’s designated arrivals terminal.
    • Deplaning: Virgin Atlantic DSM Terminal Passengers will disembark the aircraft and enter the terminal building.
    • Immigration and Customs: Virgin Atlantic DSM Terminal Passengers will go through U.S. Customs and Border Protection, where their passports will be checked and customs declarations will be processed.
    • Baggage Claim: Virgin Atlantic DSM Terminal Passengers can then proceed to the baggage claim area to collect their checked luggage.
    • Customs and Agriculture Inspection: Before exiting the terminal, passengers may be required to go through additional customs and agriculture inspections.
Navigating the Terminal: Terminal 4 is a large and modern facility, but it is designed to provide clear signage and intuitive wayfinding for passengers. Arriving Virgin Atlantic passengers can follow the signs and directions to the appropriate areas for immigration, baggage claim, and ground transportation. By familiarizing themselves with the Virgin Atlantic DSM Arrivals Terminal, passengers can ensure a smooth and efficient arrival experience at DSM Airport.
Virgin Atlantic DSM Terminal - Des Moines International Airport

Queries Handled by Virgin Atlantic DSM Terminal

The Virgin Atlantic DSM Terminal (Terminal 4) handles a wide range of queries and services to ensure a smooth and enjoyable travel experience for all passengers. Some of the queries handled by the Virgin Atlantic team at DSM Airport include:
    • Check-in: Virgin Atlantic Terminal DSM Passengers can check in for their Virgin Atlantic flights at the check-in counters in Terminal 4. The check-in counters are located on Level 2 of the terminal and are open several hours before each flight.
    • Baggage: Virgin Atlantic Terminal DSM Passengers can drop off their checked luggage at the baggage drop-off counters, and collect their checked luggage from the baggage claim area after arriving at DSM Airport.
    • Security: Virgin Atlantic Terminal DSM has dedicated security checkpoints for passengers flying with Virgin Atlantic. Passengers should allow plenty of time to go through security, as this can be a time-consuming process.
    • Departure Gates: Virgin Atlantic Terminal DSM flights depart from several gates in Terminal 4. Passengers should check the departure monitors to find their gate number, and allow plenty of time to get to the gate before their flight departs.
    • Customer Service: Virgin Atlantic Terminal DSM has a customer service desk, where passengers can get assistance with a range of queries, including flight information, ticketing, and baggage issues.
The Virgin Atlantic team at DSM Airport is dedicated to providing a high level of service and support to all passengers. Whether you need help with check-in, baggage, security, or any other aspect of your travel experience, the Virgin Atlantic team at DSM Airport is here to help.

Virgin Atlantic Facilities and Services Available at Des Moines International Airport

Virgin Atlantic offers a wide range of facilities and services to ensure a comfortable and enjoyable travel experience for its passengers at the Des Moines International Airport (DSM) in Des Moines. Some of the facilities and services available at DSM Airport for Virgin Atlantic passengers include:
    • Check-in: Virgin Atlantic Terminal DSM offers several check-in options at DSM Airport, including self-service kiosks, online check-in, and traditional check-in counters.
    • Baggage: Virgin Atlantic Terminal DSM offers a baggage allowance of one checked bag and one carry-on bag for most passengers. Passengers can drop off their checked luggage at the baggage drop-off counters, and collect their checked luggage from the baggage claim area after arriving at DSM Airport.
    • Security: Virgin Atlantic Terminal DSM has dedicated security checkpoints for passengers flying with Virgin Atlantic. Passengers should allow plenty of time to go through security, as this can be a time-consuming process.
    • Departure Gates: Virgin Atlantic Terminal DSM flights depart from several gates in Terminal 4. Passengers should check the departure monitors to find their gate number, and allow plenty of time to get to the gate before their flight departs.
    • Customer Service: Virgin Atlantic Terminal DSM has a customer service desk, where passengers can get assistance with a range of queries, including flight information, ticketing, and baggage issues.
    • Shops and Restaurants: Virgin Atlantic Terminal DSM has a wide range of shops and restaurants, including duty-free shopping, high-end retailers, and popular dining options.
    • Wi-Fi: Virgin Atlantic Terminal DSM offers free Wi-Fi access to all passengers, making it easy to stay connected while waiting for your flight.
    • Other Amenities: Virgin Atlantic Terminal DSM has a range of other amenities, including currency exchange, ATMs, nursing rooms, children’s play areas, and much more.
Virgin Atlantic offers a wide range of facilities and services to ensure a comfortable and enjoyable travel experience for its passengers at DSM Airport. Whether you need help with check-in, baggage, security, or any other aspect of your travel experience, the Virgin Atlantic team at DSM Airport is here to help.

Why Must You Choose Virgin Atlantic DSM Terminal?

There are several reasons why you might choose to fly with Virgin Atlantic and use their terminal at Des Moines International Airport (DSM) in Des Moines:
    • Convenient Location: Terminal 4 at DSM Airport is located in the heart of the airport, making it easily accessible for passengers. It is also connected to other terminals via the AirTrain system, making it easy to get around the airport.
    • Wide Range of Facilities and Services: Virgin Atlantic Terminal DSM offers a wide range of facilities and services to ensure a comfortable and enjoyable travel experience for passengers. This includes a variety of dining and shopping options, free Wi-Fi, comfortable seating areas, and more.
    • Modern and Spacious: Virgin Atlantic Terminal DSM is a modern and spacious terminal, with high ceilings, plenty of natural light, and a clean, well-maintained environment.
    • Smooth Check-in and Security Process: Virgin Atlantic Terminal DSM offers several check-in options, including self-service kiosks and online check-in, to make the check-in process as smooth and efficient as possible. The security checkpoints in Terminal 4 are also designed to move passengers through quickly and efficiently, reducing wait times and stress.
    • Comfortable and Relaxing Lounges: Virgin Atlantic Terminal DSM has a Clubhouse lounge in Terminal 4, where passengers can relax and enjoy complimentary food, drinks, and amenities before their flight. This is a great way to unwind and escape the hustle and bustle of the airport.
    • Helpful and Friendly Staff: The Virgin Atlantic Terminal DSM is known for its helpful and friendly service, ensuring that passengers have a positive travel experience. Whether you need help with check-in, baggage, or any other aspect of your travel experience, the Virgin Atlantic team is here to help.
Choosing to fly with Virgin Atlantic and use their terminal at DSM Airport is a smart choice for anyone looking for a comfortable, convenient, and enjoyable travel experience. With a wide range of facilities and services, modern and spacious terminals, and a helpful and friendly team, Virgin Atlantic is committed to providing a high level of service and support to all passengers.

Parking and Transportation at Des Moines International Airport

Parking and transportation at Des Moines International Airport (DSM) in Des Moines are well-organized and efficient, making it easy for passengers to get to and from the airport. Here are some parking and transportation options available at DSM:
    • Parking: DSM Airport offers several parking options, including short-term parking, long-term parking, and economy parking. Short-term parking is ideal for quick drop-offs and pick-ups, while long-term and economy parking are better suited for passengers who are leaving their car at the airport for an extended period. All parking lots are secure, well-lit, and equipped with shuttle services to and from the terminals.
    • Taxis: Taxis are readily available at DSM Airport, and can be hailed at designated taxi stands outside each terminal. Taxis are a convenient and affordable way to get to and from the airport, and all taxis are metered, so you only pay for the distance traveled.
    • Ride-Sharing Services: Ride-sharing services, such as Uber and Lyft, are also available at DSM Airport. Passengers can request a ride using the ride-sharing app on their smartphone, and then meet their driver at a designated pick-up area outside the terminal.
    • Shuttle Services: Several hotels near DSM Airport offer shuttle services to and from the airport, making it easy for passengers to get to and from their hotel without having to worry about transportation.
    • Public Transportation: The AirTrain is a convenient and affordable way to get to and from DSM Airport. The AirTrain connects all terminals at DSM to the Des Moines City subway system and the Long Island Rail Road (LIRR), making it easy to get to and from the airport by public transportation.
    • Car Rentals: Several car rental companies have desks at DSM Airport, making it easy for passengers to rent a car and drive themselves to their destination. Car rental companies include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Parking and transportation at DSM Airport are well-organized and efficient, making it easy for passengers to get to and from the airport. Whether you prefer to drive yourself, take a taxi or ride-sharing service, or use public transportation, there are plenty of options available to suit your needs.

Nearby Hotels and Accommodation at Des Moines International Airport

There are many nearby hotels and accommodations located near Des Moines International Airport (DSM) in Des Moines. Here are some of the popular options:
    • TWA Hotel: The TWA Hotel is a unique and iconic hotel located right in the heart of DSM Airport. The hotel is located in the historic TWA Flight Center, which has been beautifully restored and transformed into a modern hotel with all the amenities and services you would expect from a luxury property.
    • Crowne Plaza DSM Airport Des Moines City: The Crowne Plaza DSM Airport Des Moines City is a modern and comfortable hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, and a restaurant.
    • Hampton Inn Des Moines-DSM Airport: The Hampton Inn Des Moines-DSM Airport is a budget-friendly hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, and a breakfast buffet.
    • Hilton Des Moines DSM Airport: The Hilton Des Moines DSM Airport is a modern and stylish hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, a restaurant, and a bar.
    • Sheraton DSM Airport Hotel: The Sheraton DSM Airport Hotel is a comfortable and convenient hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, a restaurant, and a bar.
    • Comfort Inn DSM Airport: The Comfort Inn DSM Airport is a budget-friendly hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, and a breakfast buffet.
These are just a few of the many nearby hotels and accommodations located near DSM Airport. Whether you’re looking for a luxury property, a budget-friendly option, or something in between, there are plenty of options to choose from. Many of these hotels also offer amenities such as free shuttle service, fitness centers, and restaurants, making it easy to relax and recharge before or after your flight.

Special Assistance at Des Moines International Airport (DSM)

Des Moines International Airport (DSM) in Des Moines offers a range of special assistance services to ensure that all passengers have a safe and comfortable travel experience. Here are some of the special assistance services available at DSM:
    • Wheelchair Service: DSM Virgin Atlantic Terminal Passengers who require wheelchair assistance can request this service by contacting their airline or travel agent in advance. Wheelchair service is available at all terminals at DSM, and passengers can use the service to get to and from their gate, as well as to and from baggage claim.
    • Assistance for Passengers with Hearing or Visual Impairments: DSM Virgin Atlantic Terminal offers a range of services for passengers with hearing or visual impairments, including visual paging, tactile markers, and induction loop systems. Passengers can also request assistance from airline or airport staff, who can provide additional support as needed.
    • Family Assistance: DSM Virgin Atlantic Terminal offers a range of services for families traveling with young children, including family-friendly restrooms, nursing rooms, and play areas. The airport also offers stroller rentals, making it easy for families to get around the airport with young children.
    • Service Animal Relief Areas: DSM Virgin Atlantic Terminal has designated service animal relief areas located throughout the airport, making it easy for passengers traveling with service animals to take care of their needs.
    • TTY/TDD Phones: DSM Virgin Atlantic Terminal has TTY/TDD phones available for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make calls to hearing persons or to relay services.
    • Language Assistance: DSM Virgin Atlantic Terminal offers language assistance for passengers who do not speak English. The airport has multilingual staff available, as well as language translation services that can be accessed through the airport’s information booths.
DSM offers a wide range of special assistance services to ensure that all passengers have a safe and comfortable travel experience. Passengers who require special assistance should contact their airline or travel agent in advance to make arrangements, and can also speak with airport staff upon arrival for additional support.

Virgin Atlantic Lounges and Waiting Areas at Des Moines International Airport

Virgin Atlantic offers a luxurious lounge and waiting area for its passengers at Des Moines International Airport (DSM) in Des Moines. The Virgin Atlantic Clubhouse is located in Terminal 4 and is available to passengers traveling in Upper Class or Flying Club Gold. Here are some of the amenities and services offered in the Virgin Atlantic Clubhouse:
    • Comfortable Seating: The Virgin Atlantic Clubhouse features comfortable seating areas with a variety of seating options, including plush armchairs, cozy couches, and private workstations.
    • Dining: The Virgin Atlantic Clubhouse features a full-service restaurant and bar, offering a range of delicious dishes and beverages. Passengers can enjoy a meal or a drink before their flight, or order from the Clubhouse menu and have it delivered to their seat.
    • Workspaces: The Virgin Atlantic Clubhouse features a range of workspaces, including private workstations and meeting rooms, making it easy for passengers to stay productive while waiting for their flight.
    • Entertainment: The Virgin Atlantic Clubhouse features a range of entertainment options, including a large-screen TV, a library, and a range of magazines and newspapers.
    • Spa and Salon Services: The Virgin Atlantic Clubhouse features a full-service spa and salon, offering a range of treatments and services to help passengers relax and recharge before their flight.
    • Showers: The Virgin Atlantic Clubhouse features private showers, allowing passengers to freshen up before their flight.
    • Wi-Fi: The Virgin Atlantic Clubhouse offers free Wi-Fi, making it easy for passengers to stay connected while waiting for their flight.
    • Children’s Area: The Virgin Atlantic Clubhouse features a dedicated children’s area, making it easy for families to keep their children entertained while waiting for their flight.
The Virgin Atlantic Clubhouse at DSM offers a luxurious and comfortable waiting area for passengers traveling in Upper Class or Flying Club Gold. With a range of amenities and services, including comfortable seating, dining options, workspaces, entertainment, spa and salon services, showers, Wi-Fi, and a children’s area, passengers can relax and recharge before their flight.

FAQs on DSM Airport Terminal Virgin Atlantic

Here are the answers to the FAQs:
What terminal does Virgin Atlantic fly out of at DSM Airport?

Virgin Atlantic flights depart from Terminal 4 at Des Moines International Airport (DSM).

Where is the Virgin Atlantic check-in counter at Des Moines International Airport (DSM)?

The Virgin Atlantic check-in counters are located within Terminal 4 at DSM Airport. Passengers can find the dedicated Virgin Atlantic check-in area upon entering the terminal.

Does Des Moines International Airport have a Virgin Atlantic lounge?

Yes, Des Moines International Airport (DSM) has a Virgin Atlantic Clubhouse lounge located within Terminal 4. The Clubhouse is exclusively available for Virgin Atlantic’s Upper Class passengers.

Where can I find the Virgin Atlantic baggage claim area at Des Moines International Airport?

The Virgin Atlantic baggage claim area is located within Terminal 4 at DSM Airport. Passengers can follow the signs to the appropriate baggage carousel for their flight.

Does Des Moines International Airport (DSM) have a hotel?

Yes, DSM Airport has on-site hotel options, including the TWA Hotel and the Courtyard by Marriott Des Moines DSM Airport.

Where can I exchange currency at DSM Airport?

Currency exchange services are available at various locations throughout the terminals at DSM Airport, including near the baggage claim areas and in the shopping concourses.

Where can I find the Virgin Atlantic ticket counter at DSM Airport?

The Virgin Atlantic ticket counters are located within Terminal 4 at the DSM Airport. Passengers can proceed to the dedicated Virgin Atlantic check-in area to access the ticket counters.

Does Des Moines International Airport have Wi-Fi?

Yes, Des Moines International Airport (DSM) offers free high-speed Wi-Fi connectivity throughout the terminals, including the Virgin Atlantic DSM Terminal.

Where can I find a charging station at DSM Airport?

Charging stations with power outlets and USB ports are available at various seating areas and lounges throughout the DSM Airport terminals.

How early should I arrive at DSM Airport for a Virgin Atlantic flight?

Virgin Atlantic recommends that passengers arrive at the DSM Terminal at least 2 hours prior to their scheduled departure time for international flights, and 90 minutes prior for domestic flights.

Can I bring food through security at DSM Airport?

Yes, passengers are generally allowed to bring food through security checkpoints at DSM Airport, as long as it complies with the Transportation Security Administration (TSA) guidelines for carry-on items.

Can I store my luggage at DSM Airport?

Yes, DSM Airport offers luggage storage services at various locations throughout the terminals, allowing passengers to temporarily store their bags.

What is the address of the Virgin Atlantic DSM Terminal?

The Virgin Atlantic DSM Terminal address at 5800 Fleur Dr, Des Moines, IA 50321, American States.

What is the phone number for the Virgin Atlantic DSM Terminal?

The Virgin Atlantic DSM Terminal Phone Number is +1 515-256-5100.

What amenities and services are available at the Des Moines International Airport (DSM)?

DSM Airport offers a wide range of amenities and services, including duty-free shopping, diverse dining options, lounges, free Wi-Fi, children’s play areas, and assistance for passengers with special needs.

What ground transportation options are available at the Virgin Atlantic DSM Terminal?

Passengers can access various ground transportation options at the Virgin Atlantic DSM Terminal, including taxis, rideshare services, shuttles, and public transportation (AirTrain DSM).

Are there any nearby hotels or accommodations for Virgin Atlantic passengers at Des Moines International Airport?

Yes, there are several on-airport and off-airport hotel options near the Virgin Atlantic DSM Terminal, such as the TWA Hotel, Courtyard by Marriott, and Hilton Garden Inn.

What special assistance is available at the Virgin Atlantic DSM Terminal?

The Virgin Atlantic DSM Terminal provides special assistance services for passengers with reduced mobility, hearing or visual impairments, medical needs, dietary requirements, and those traveling with children or pets.

What is the process for handling lost or delayed baggage at the Des Moines International Airport?

Passengers can report any issues with their checked or carry-on luggage to the Virgin Atlantic customer service team at the DSM Terminal. The airline will then work to locate and retrieve the missing or delayed bags.

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