As a leading global airline, Virgin Atlantic is proud to offer its passengers a seamless travel experience at the Cibao International Airport (STI) in Santiago de los Caballeros. The Virgin Atlantic STI Terminal is a modern and efficient hub that caters to the needs of both business and leisure travelers.
What is the Virgin Atlantic STI Terminal Address and Location Map?
The Virgin Atlantic STI Terminal is located at:
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
The Virgin Atlantic STI Terminal is situated within the larger Terminal 4 complex at Cibao International Airport (STI) in Santiago de los Caballeros.
Virgin Atlantic STI Terminal Location Map:
To help you navigate the terminal, here is a detailed location map:
The Virgin Atlantic terminal is marked and easily accessible from the main Terminal 4 entrance. The map highlights the dedicated check-in counters, security checkpoints, and gate areas for Virgin Atlantic passengers. By referencing this location map, you can easily find your way around the Virgin Atlantic STI Terminal and ensure a smooth start to your journey.
How to Contact Virgin Atlantic Terminal STI?
If you need to contact the Virgin Atlantic Terminal at STI Airport, here are the contact details:
Airport Name
Cibao International Airport
Cibao International Airport Address
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
It’s always a good idea to have the contact details for the Virgin Atlantic Terminal at STI Airport handy, in case you need assistance with any aspect of your travel experience. Whether you need help with check-in, baggage, or other services, the Virgin Atlantic team at STI Airport is available to help you have a smooth and enjoyable journey.
STI Virgin Atlantic Departure Terminal
Virgin Atlantic flights depart from Terminal 4 at Cibao International Airport (STI) in Santiago de los Caballeros. Terminal 4 is a state-of-the-art facility that serves as the primary international terminal at STI Airport. It is home to several major airlines, including Virgin Atlantic, and offers a modern and efficient departure experience for passengers. Here’s what you need to know about the Virgin Atlantic STI Departure Terminal:
Check-in and Security: Virgin Atlantic STI Terminal has dedicated check-in counters and security checkpoints within Terminal 4. Passengers can proceed through the Virgin Atlantic-specific areas for a streamlined check-in and screening process.
Boarding Gates: Virgin Atlantic STI Terminal flights depart from the designated gate areas within Terminal 4. These gates are marked and easily accessible from the main terminal.
Navigating the Terminal: To navigate the Virgin Atlantic STI Departure Terminal, passengers can refer to the terminal maps and signage available throughout the facility. The terminal is well-organized and designed to provide a smooth and efficient departure experience.
By familiarizing themselves with the Virgin Atlantic STI Departure Terminal, passengers can ensure a stress-free start to their journey with Virgin Atlantic.
Virgin Atlantic STI Arrivals Terminal
When arriving at Cibao International Airport (STI) on a Virgin Atlantic flight, passengers will disembark at the airline’s designated arrivals terminal.
Deplaning: Virgin Atlantic STI Terminal Passengers will disembark the aircraft and enter the terminal building.
Immigration and Customs: Virgin Atlantic STI Terminal Passengers will go through U.S. Customs and Border Protection, where their passports will be checked and customs declarations will be processed.
Baggage Claim: Virgin Atlantic STI Terminal Passengers can then proceed to the baggage claim area to collect their checked luggage.
Customs and Agriculture Inspection: Before exiting the terminal, passengers may be required to go through additional customs and agriculture inspections.
Navigating the Terminal: Terminal 4 is a large and modern facility, but it is designed to provide clear signage and intuitive wayfinding for passengers. Arriving Virgin Atlantic passengers can follow the signs and directions to the appropriate areas for immigration, baggage claim, and ground transportation.
By familiarizing themselves with the Virgin Atlantic STI Arrivals Terminal, passengers can ensure a smooth and efficient arrival experience at STI Airport.
Queries Handled by Virgin Atlantic STI Terminal
The Virgin Atlantic STI Terminal (Terminal 4) handles a wide range of queries and services to ensure a smooth and enjoyable travel experience for all passengers. Some of the queries handled by the Virgin Atlantic team at STI Airport include:
Check-in: Virgin Atlantic Terminal STI Passengers can check in for their Virgin Atlantic flights at the check-in counters in Terminal 4. The check-in counters are located on Level 2 of the terminal and are open several hours before each flight.
Baggage: Virgin Atlantic Terminal STI Passengers can drop off their checked luggage at the baggage drop-off counters, and collect their checked luggage from the baggage claim area after arriving at STI Airport.
Security: Virgin Atlantic Terminal STI has dedicated security checkpoints for passengers flying with Virgin Atlantic. Passengers should allow plenty of time to go through security, as this can be a time-consuming process.
Departure Gates: Virgin Atlantic Terminal STI flights depart from several gates in Terminal 4. Passengers should check the departure monitors to find their gate number, and allow plenty of time to get to the gate before their flight departs.
Customer Service: Virgin Atlantic Terminal STI has a customer service desk, where passengers can get assistance with a range of queries, including flight information, ticketing, and baggage issues.
The Virgin Atlantic team at STI Airport is dedicated to providing a high level of service and support to all passengers. Whether you need help with check-in, baggage, security, or any other aspect of your travel experience, the Virgin Atlantic team at STI Airport is here to help.
Virgin Atlantic Facilities and Services Available at Cibao International Airport
Virgin Atlantic offers a wide range of facilities and services to ensure a comfortable and enjoyable travel experience for its passengers at the Cibao International Airport (STI) in Santiago de los Caballeros. Some of the facilities and services available at STI Airport for Virgin Atlantic passengers include:
Check-in: Virgin Atlantic Terminal STI offers several check-in options at STI Airport, including self-service kiosks, online check-in, and traditional check-in counters.
Baggage: Virgin Atlantic Terminal STI offers a baggage allowance of one checked bag and one carry-on bag for most passengers. Passengers can drop off their checked luggage at the baggage drop-off counters, and collect their checked luggage from the baggage claim area after arriving at STI Airport.
Security: Virgin Atlantic Terminal STI has dedicated security checkpoints for passengers flying with Virgin Atlantic. Passengers should allow plenty of time to go through security, as this can be a time-consuming process.
Departure Gates: Virgin Atlantic Terminal STI flights depart from several gates in Terminal 4. Passengers should check the departure monitors to find their gate number, and allow plenty of time to get to the gate before their flight departs.
Customer Service: Virgin Atlantic Terminal STI has a customer service desk, where passengers can get assistance with a range of queries, including flight information, ticketing, and baggage issues.
Shops and Restaurants: Virgin Atlantic Terminal STI has a wide range of shops and restaurants, including duty-free shopping, high-end retailers, and popular dining options.
Wi-Fi: Virgin Atlantic Terminal STI offers free Wi-Fi access to all passengers, making it easy to stay connected while waiting for your flight.
Other Amenities: Virgin Atlantic Terminal STI has a range of other amenities, including currency exchange, ATMs, nursing rooms, children’s play areas, and much more.
Virgin Atlantic offers a wide range of facilities and services to ensure a comfortable and enjoyable travel experience for its passengers at STI Airport. Whether you need help with check-in, baggage, security, or any other aspect of your travel experience, the Virgin Atlantic team at STI Airport is here to help.
Why Must You Choose Virgin Atlantic STI Terminal?
There are several reasons why you might choose to fly with Virgin Atlantic and use their terminal at Cibao International Airport (STI) in Santiago de los Caballeros:
Convenient Location: Terminal 4 at STI Airport is located in the heart of the airport, making it easily accessible for passengers. It is also connected to other terminals via the AirTrain system, making it easy to get around the airport.
Wide Range of Facilities and Services: Virgin Atlantic Terminal STI offers a wide range of facilities and services to ensure a comfortable and enjoyable travel experience for passengers. This includes a variety of dining and shopping options, free Wi-Fi, comfortable seating areas, and more.
Modern and Spacious: Virgin Atlantic Terminal STI is a modern and spacious terminal, with high ceilings, plenty of natural light, and a clean, well-maintained environment.
Smooth Check-in and Security Process: Virgin Atlantic Terminal STI offers several check-in options, including self-service kiosks and online check-in, to make the check-in process as smooth and efficient as possible. The security checkpoints in Terminal 4 are also designed to move passengers through quickly and efficiently, reducing wait times and stress.
Comfortable and Relaxing Lounges: Virgin Atlantic Terminal STI has a Clubhouse lounge in Terminal 4, where passengers can relax and enjoy complimentary food, drinks, and amenities before their flight. This is a great way to unwind and escape the hustle and bustle of the airport.
Helpful and Friendly Staff: The Virgin Atlantic Terminal STI is known for its helpful and friendly service, ensuring that passengers have a positive travel experience. Whether you need help with check-in, baggage, or any other aspect of your travel experience, the Virgin Atlantic team is here to help.
Choosing to fly with Virgin Atlantic and use their terminal at STI Airport is a smart choice for anyone looking for a comfortable, convenient, and enjoyable travel experience. With a wide range of facilities and services, modern and spacious terminals, and a helpful and friendly team, Virgin Atlantic is committed to providing a high level of service and support to all passengers.
Parking and Transportation at Cibao International Airport
Parking and transportation at Cibao International Airport (STI) in Santiago de los Caballeros are well-organized and efficient, making it easy for passengers to get to and from the airport. Here are some parking and transportation options available at STI:
Parking: STI Airport offers several parking options, including short-term parking, long-term parking, and economy parking. Short-term parking is ideal for quick drop-offs and pick-ups, while long-term and economy parking are better suited for passengers who are leaving their car at the airport for an extended period. All parking lots are secure, well-lit, and equipped with shuttle services to and from the terminals.
Taxis: Taxis are readily available at STI Airport, and can be hailed at designated taxi stands outside each terminal. Taxis are a convenient and affordable way to get to and from the airport, and all taxis are metered, so you only pay for the distance traveled.
Ride-Sharing Services: Ride-sharing services, such as Uber and Lyft, are also available at STI Airport. Passengers can request a ride using the ride-sharing app on their smartphone, and then meet their driver at a designated pick-up area outside the terminal.
Shuttle Services: Several hotels near STI Airport offer shuttle services to and from the airport, making it easy for passengers to get to and from their hotel without having to worry about transportation.
Public Transportation: The AirTrain is a convenient and affordable way to get to and from STI Airport. The AirTrain connects all terminals at STI to the Santiago de los Caballeros City subway system and the Long Island Rail Road (LIRR), making it easy to get to and from the airport by public transportation.
Car Rentals: Several car rental companies have desks at STI Airport, making it easy for passengers to rent a car and drive themselves to their destination. Car rental companies include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Parking and transportation at STI Airport are well-organized and efficient, making it easy for passengers to get to and from the airport. Whether you prefer to drive yourself, take a taxi or ride-sharing service, or use public transportation, there are plenty of options available to suit your needs.
Nearby Hotels and Accommodation at Cibao International Airport
There are many nearby hotels and accommodations located near Cibao International Airport (STI) in Santiago de los Caballeros. Here are some of the popular options:
TWA Hotel: The TWA Hotel is a unique and iconic hotel located right in the heart of STI Airport. The hotel is located in the historic TWA Flight Center, which has been beautifully restored and transformed into a modern hotel with all the amenities and services you would expect from a luxury property.
Crowne Plaza STI Airport Santiago de los Caballeros City: The Crowne Plaza STI Airport Santiago de los Caballeros City is a modern and comfortable hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, and a restaurant.
Hampton Inn Santiago de los Caballeros-STI Airport: The Hampton Inn Santiago de los Caballeros-STI Airport is a budget-friendly hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, and a breakfast buffet.
Hilton Santiago de los Caballeros STI Airport: The Hilton Santiago de los Caballeros STI Airport is a modern and stylish hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, a restaurant, and a bar.
Sheraton STI Airport Hotel: The Sheraton STI Airport Hotel is a comfortable and convenient hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, a restaurant, and a bar.
Comfort Inn STI Airport: The Comfort Inn STI Airport is a budget-friendly hotel located just a few minutes from the airport. The hotel offers a free shuttle service to and from the airport, as well as comfortable rooms, a fitness center, and a breakfast buffet.
These are just a few of the many nearby hotels and accommodations located near STI Airport. Whether you’re looking for a luxury property, a budget-friendly option, or something in between, there are plenty of options to choose from. Many of these hotels also offer amenities such as free shuttle service, fitness centers, and restaurants, making it easy to relax and recharge before or after your flight.
Special Assistance at Cibao International Airport (STI)
Cibao International Airport (STI) in Santiago de los Caballeros offers a range of special assistance services to ensure that all passengers have a safe and comfortable travel experience. Here are some of the special assistance services available at STI:
Wheelchair Service: STI Virgin Atlantic Terminal Passengers who require wheelchair assistance can request this service by contacting their airline or travel agent in advance. Wheelchair service is available at all terminals at STI, and passengers can use the service to get to and from their gate, as well as to and from baggage claim.
Assistance for Passengers with Hearing or Visual Impairments: STI Virgin Atlantic Terminal offers a range of services for passengers with hearing or visual impairments, including visual paging, tactile markers, and induction loop systems. Passengers can also request assistance from airline or airport staff, who can provide additional support as needed.
Family Assistance: STI Virgin Atlantic Terminal offers a range of services for families traveling with young children, including family-friendly restrooms, nursing rooms, and play areas. The airport also offers stroller rentals, making it easy for families to get around the airport with young children.
Service Animal Relief Areas: STI Virgin Atlantic Terminal has designated service animal relief areas located throughout the airport, making it easy for passengers traveling with service animals to take care of their needs.
TTY/TDD Phones: STI Virgin Atlantic Terminal has TTY/TDD phones available for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make calls to hearing persons or to relay services.
Language Assistance: STI Virgin Atlantic Terminal offers language assistance for passengers who do not speak English. The airport has multilingual staff available, as well as language translation services that can be accessed through the airport’s information booths.
STI offers a wide range of special assistance services to ensure that all passengers have a safe and comfortable travel experience. Passengers who require special assistance should contact their airline or travel agent in advance to make arrangements, and can also speak with airport staff upon arrival for additional support.
Virgin Atlantic Lounges and Waiting Areas at Cibao International Airport
Virgin Atlantic offers a luxurious lounge and waiting area for its passengers at Cibao International Airport (STI) in Santiago de los Caballeros. The Virgin Atlantic Clubhouse is located in Terminal 4 and is available to passengers traveling in Upper Class or Flying Club Gold. Here are some of the amenities and services offered in the Virgin Atlantic Clubhouse:
Comfortable Seating: The Virgin Atlantic Clubhouse features comfortable seating areas with a variety of seating options, including plush armchairs, cozy couches, and private workstations.
Dining: The Virgin Atlantic Clubhouse features a full-service restaurant and bar, offering a range of delicious dishes and beverages. Passengers can enjoy a meal or a drink before their flight, or order from the Clubhouse menu and have it delivered to their seat.
Workspaces: The Virgin Atlantic Clubhouse features a range of workspaces, including private workstations and meeting rooms, making it easy for passengers to stay productive while waiting for their flight.
Entertainment: The Virgin Atlantic Clubhouse features a range of entertainment options, including a large-screen TV, a library, and a range of magazines and newspapers.
Spa and Salon Services: The Virgin Atlantic Clubhouse features a full-service spa and salon, offering a range of treatments and services to help passengers relax and recharge before their flight.
Showers: The Virgin Atlantic Clubhouse features private showers, allowing passengers to freshen up before their flight.
Wi-Fi: The Virgin Atlantic Clubhouse offers free Wi-Fi, making it easy for passengers to stay connected while waiting for their flight.
Children’s Area: The Virgin Atlantic Clubhouse features a dedicated children’s area, making it easy for families to keep their children entertained while waiting for their flight.
The Virgin Atlantic Clubhouse at STI offers a luxurious and comfortable waiting area for passengers traveling in Upper Class or Flying Club Gold. With a range of amenities and services, including comfortable seating, dining options, workspaces, entertainment, spa and salon services, showers, Wi-Fi, and a children’s area, passengers can relax and recharge before their flight.
FAQs on STI Airport Terminal Virgin Atlantic
Here are the answers to the FAQs:
What terminal does Virgin Atlantic fly out of at STI Airport?
Virgin Atlantic flights depart from Terminal 4 at Cibao International Airport (STI).
Where is the Virgin Atlantic check-in counter at Cibao International Airport (STI)?
The Virgin Atlantic check-in counters are located within Terminal 4 at STI Airport. Passengers can find the dedicated Virgin Atlantic check-in area upon entering the terminal.
Does Cibao International Airport have a Virgin Atlantic lounge?
Yes, Cibao International Airport (STI) has a Virgin Atlantic Clubhouse lounge located within Terminal 4. The Clubhouse is exclusively available for Virgin Atlantic’s Upper Class passengers.
Where can I find the Virgin Atlantic baggage claim area at Cibao International Airport?
The Virgin Atlantic baggage claim area is located within Terminal 4 at STI Airport. Passengers can follow the signs to the appropriate baggage carousel for their flight.
Does Cibao International Airport (STI) have a hotel?
Yes, STI Airport has on-site hotel options, including the TWA Hotel and the Courtyard by Marriott Santiago de los Caballeros STI Airport.
Where can I exchange currency at STI Airport?
Currency exchange services are available at various locations throughout the terminals at STI Airport, including near the baggage claim areas and in the shopping concourses.
Where can I find the Virgin Atlantic ticket counter at STI Airport?
The Virgin Atlantic ticket counters are located within Terminal 4 at the STI Airport. Passengers can proceed to the dedicated Virgin Atlantic check-in area to access the ticket counters.
Does Cibao International Airport have Wi-Fi?
Yes, Cibao International Airport (STI) offers free high-speed Wi-Fi connectivity throughout the terminals, including the Virgin Atlantic STI Terminal.
Where can I find a charging station at STI Airport?
Charging stations with power outlets and USB ports are available at various seating areas and lounges throughout the STI Airport terminals.
How early should I arrive at STI Airport for a Virgin Atlantic flight?
Virgin Atlantic recommends that passengers arrive at the STI Terminal at least 2 hours prior to their scheduled departure time for international flights, and 90 minutes prior for domestic flights.
Can I bring food through security at STI Airport?
Yes, passengers are generally allowed to bring food through security checkpoints at STI Airport, as long as it complies with the Transportation Security Administration (TSA) guidelines for carry-on items.
Can I store my luggage at STI Airport?
Yes, STI Airport offers luggage storage services at various locations throughout the terminals, allowing passengers to temporarily store their bags.
What is the address of the Virgin Atlantic STI Terminal?
The Virgin Atlantic STI Terminal address at Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic.
What is the phone number for the Virgin Atlantic STI Terminal?
The Virgin Atlantic STI Terminal Phone Number is +1 809-689-8344.
What amenities and services are available at the Cibao International Airport (STI)?
STI Airport offers a wide range of amenities and services, including duty-free shopping, diverse dining options, lounges, free Wi-Fi, children’s play areas, and assistance for passengers with special needs.
What ground transportation options are available at the Virgin Atlantic STI Terminal?
Passengers can access various ground transportation options at the Virgin Atlantic STI Terminal, including taxis, rideshare services, shuttles, and public transportation (AirTrain STI).
Are there any nearby hotels or accommodations for Virgin Atlantic passengers at Cibao International Airport?
Yes, there are several on-airport and off-airport hotel options near the Virgin Atlantic STI Terminal, such as the TWA Hotel, Courtyard by Marriott, and Hilton Garden Inn.
What special assistance is available at the Virgin Atlantic STI Terminal?
The Virgin Atlantic STI Terminal provides special assistance services for passengers with reduced mobility, hearing or visual impairments, medical needs, dietary requirements, and those traveling with children or pets.
What is the process for handling lost or delayed baggage at the Cibao International Airport?
Passengers can report any issues with their checked or carry-on luggage to the Virgin Atlantic customer service team at the STI Terminal. The airline will then work to locate and retrieve the missing or delayed bags.
