What is the Virgin Australia ACA Terminal Address and Location Map?
The Virgin Australia ACA Terminal is located at Terminal 4, General Juan N. Álvarez International Airport in Acapulco.Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
The terminal is situated within the larger General Juan N. Álvarez International Airport complex, with Terminal 4 being the dedicated terminal for Virgin Australia’s operations at ACA. The terminal features a modern and spacious layout, with ample amenities and efficient check-in and security processes for a smooth departure experience.Virgin Australia ACA Terminal Map
The Virgin Australia check-in counters and departure gates are located on the upper level of Terminal 4 at ACA Airport. Passengers can easily navigate the terminal using the clear signage and wayfinding systems. The map provides a detailed layout of Terminal 4, highlighting the location of check-in counters, security checkpoints, departure gates, and other amenities. It can be a useful tool for passengers to navigate their way through the terminal and locate specific areas or services.How to Contact Virgin Australia Terminal ACA?
The contact details for the ACA Virgin Australia Terminal are:Airport Name | General Juan N. Álvarez International Airport |
General Juan N. Álvarez International Airport Address | Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico |
General Juan N. Álvarez International Airport Phone Number | +1-877-445-3112 / 52 744 446 5690 |
Virgin Australia Contact Number | 1855 253 8021 |
General Juan N. Álvarez International Airport Code | ACA |
Virgin Australia Ticket Counter Hours | 24/7 |
Type | International |
Virgin Australia ACA Terminals | Terminal 4 |
Virgin Australia Official Website | https://www.virginaustralia.com/au/en/ |
Official YouTube | https://www.youtube.com/VIRGINAUSTRALIA |
Official Twitter | https://twitter.com/VirginAustralia |
Official Facebook | https://www.facebook.com/virginaustralia |
Official Instagram | https://www.instagram.com/virginaustralia |
ACA Virgin Australia Terminal Departure
When you’re flying out of ACA with Virgin Australia, here’s what you can expect during your departure process at Terminal 4:-
- Check-In: Head to the Virgin Australia check-in counters at Terminal 4 to check in for your flight. If you’re traveling with checked baggage, this is where you’ll drop off your bags. Make sure to have your passport and any required travel documents ready for inspection. To save time, you can also check in online before you arrive at the airport.
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- Baggage Drop: After you check in, proceed to the baggage drop counter to hand over your checked luggage. Be sure to comply with Virgin Australia’s baggage restrictions regarding size and weight to avoid any issues at check-in.
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- Security Check: Once you’ve checked in and dropped off your luggage, you’ll need to proceed to security screening. Be sure to have your passport, boarding pass, and any necessary travel documents on hand. To speed up the process, make sure your carry-on items are compliant with TSA regulations (liquids, electronics, etc.).
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- Departure Gate: After clearing security, you’ll enter the departure area and can check the flight departure boards for your gate number. Be sure to double-check the gate, as it can sometimes change at the last minute. Arrive at your gate well in advance of the boarding time.
Virgin Australia ACA Terminal Arrivals
Here’s a step-by-step guide to help you navigate the arrival process at Terminal 4:-
- Disembarking the Plane: Once you’ve landed at ACA, you’ll deplane and follow signs to immigration and passport control. Make sure you have your passport, visa (if required), and any other necessary documentation handy.
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- Immigration and Passport Control: As an international arriving passenger, you’ll need to clear U.S. immigration. Follow the signs to the Passport Control area. The U.S. Customs and Border Protection (CBP) officers will inspect your documents and ask a few questions about your visit. Be sure to have your passport and any entry forms ready for processing. Wait times for immigration can vary, especially during peak hours, so be prepared for potential delays.
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- Baggage Claim: After clearing immigration, proceed to the baggage claim area. Look for the baggage carousel that corresponds with your Virgin Australia flight. Monitors in the terminal will show your flight number and the corresponding carousel number where your luggage will arrive. You can also check for any updates if there are changes to the baggage claim location.
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- Customs Inspection: Once you’ve collected your baggage, you’ll proceed through U.S. Customs. At this point, you may be asked to declare items that you’re bringing into the U.S. If you have nothing to declare, follow the “Nothing to Declare” lane. If you have items to declare, follow the “Goods to Declare” lane.
Queries Handled by Virgin Australia ACA Terminal
The Virgin Australia customer service team at ACA can handle a wide range of queries and issues related to your flight, baggage, and other services offered by the airline. Some common queries handled by the ACA Virgin Australia Terminal include:-
- Flight status and schedules: Virgin Australia Terminal ACA Passengers can inquire about the status of their flight, including any delays or cancellations, as well as check the schedule for other Virgin Australia flights.
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- Check-in and boarding: The Virgin Australia Terminal ACA team can assist with check-in procedures, including online check-in and baggage drop-off, as well as boarding procedures and gate assignments.
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- Baggage: Virgin Australia Terminal ACA Passengers can inquire about baggage policies, including checked baggage allowances and fees, as well as report lost or delayed baggage.
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- Flight changes or cancellations: Virgin Australia Terminal ACA Passengers can inquire about changing or cancelling their flight, as well as requesting a refund or credit for a cancelled flight.
Virgin Australia Facilities and Services Available at General Juan N. Álvarez International Airport
Virgin Australia Terminal ACA offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers at General Juan N. Álvarez International Airport (ACA). Some of the facilities and services available to Virgin Australia passengers at ACA include:-
- Check-in: Virgin Australia Terminal ACA offers both online and in-person check-in options at ACA. Passengers can check-in online up to 24 hours before their flight and print their boarding pass at home, or check-in at the airport using self-service kiosks or at the check-in counter.
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- Baggage: Virgin Australia Terminal ACA has baggage policies in place to ensure that passengers can travel with their belongings safely and securely. Passengers can check their baggage at the check-in counter or use the self-service bag drop-off kiosks.
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- Security: Virgin Australia Terminal ACA has security checkpoints located throughout the airport, including in Terminal 4 where Virgin Australia operates. Passengers are advised to arrive at the airport with plenty of time to clear security and reach their departure gate.
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- Food and Beverage: Virgin Australia Terminal ACA offers a wide range of food and beverage options for passengers, including restaurants, cafes, and bars.
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- Shopping: Passengers can enjoy duty-free shopping at Virgin Australia Terminal ACA , with a range of stores and boutiques offering a variety of products, from souvenirs to luxury goods.
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- Accessibility: Virgin Australia Terminal ACA is equipped with facilities to accommodate passengers with disabilities, including wheelchair assistance, accessible restrooms, and designated parking.
Why Must You Choose Virgin Australia ACA Terminal?
Choosing Virgin Australia Terminal ACA for your travel needs comes with several benefits that make it a great choice for passengers. Here are some reasons why you should choose Virgin Australia ACA Terminal:-
- Convenient Location: Virgin Australia Terminal ACA operates from Terminal 4 at ACA, which is conveniently located and easily accessible from all parts of the city.
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- Seamless Check-in: Virgin Australia Terminal ACA offers both online and in-person check-in options, making it easy and convenient for passengers to check-in for their flight.
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- Comfortable Lounges: Virgin Australia Terminal ACA offers access to airport lounges at ACA, providing passengers with a comfortable and relaxing space to wait for their flight.
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- Wide Range of Amenities: Virgin Australia Terminal ACA offers a wide range of amenities, including a variety of food and beverage options, duty-free shopping, and other services and facilities.
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- Excellent Customer Service: Virgin Australia Terminal ACA is known for its excellent customer service, with a dedicated team of representatives available to assist passengers with any questions or concerns.
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- Competitive Pricing: Virgin Australia Terminal ACA offers competitive pricing for flights, making it an affordable option for passengers.
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- Reliable and Safe Travel: Virgin Australia Terminal ACA is committed to providing passengers with a reliable and safe travel experience, with a focus on safety and security.
Parking and Transportation at General Juan N. Álvarez International Airport
General Juan N. Álvarez International Airport (ACA) offers a range of parking and transportation options to make it easy and convenient for passengers to travel to and from the airport. Here are some of the options available:-
- Parking: ACA offers both short-term and long-term parking options, with rates varying depending on the length of stay. Passengers can choose from several parking lots, including the Central Terminal Area (CTA) parking lot, which is located near Terminal 4 where Virgin Australia operates. There are also several off-airport parking options available, which may offer lower rates than on-airport parking.
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- Public Transportation: ACA is well-connected to public transportation, including the subway, buses, and the Long Island Rail Road (LIRR). The AirTrain ACA is a convenient and affordable way to travel between terminals, parking lots, and other transportation options at the airport.
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- Taxis: Taxis are readily available at ACA, with taxi stands located outside each terminal. Fares are metered and vary depending on the destination.
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- Ride-Sharing Services: Ride-sharing services, such as Uber and Lyft, are also available at ACA. Passengers can request a ride using the respective app and be picked up at a designated location outside their terminal.
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- Car Rentals: Several car rental companies operate at ACA, with rental counters located in the arrivals area of each terminal. Passengers can choose from a range of vehicles, including cars, SUVs, and vans.
Nearby Hotels and Accommodation at General Juan N. Álvarez International Airport
General Juan N. Álvarez International Airport (ACA) is located in Queens, Acapulco, and is surrounded by a range of hotels and accommodations to suit different budgets and preferences. Here are some nearby options:-
- Hilton Acapulco ACA Airport: Located just minutes from ACA, the Hilton Acapulco ACA Airport offers comfortable rooms, an on-site restaurant and bar, and a fitness center.
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- Crowne Plaza ACA Airport Acapulco City: The Crowne Plaza ACA Airport Acapulco City is another great option, offering comfortable rooms, an on-site restaurant and bar, and a fitness center.
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- Fairfield Inn & Suites by Marriott Acapulco ACA Airport: The Fairfield Inn & Suites by Marriott Acapulco ACA Airport offers comfortable rooms, an on-site fitness center, and a complimentary breakfast.
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- Holiday Inn Express Acapulco ACA Airport Area: The Holiday Inn Express Acapulco ACA Airport Area offers comfortable rooms, an on-site fitness center, and a complimentary breakfast.
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- Days Inn by Wyndham Jamaica ACA Airport: The Days Inn by Wyndham Jamaica ACA Airport offers comfortable rooms, an on-site fitness center, and a complimentary breakfast.
Special Assistance at General Juan N. Álvarez International Airport (ACA)
General Juan N. Álvarez International Airport (ACA) is committed to providing special assistance to passengers with disabilities or special needs. The following services are available to ensure a smooth and comfortable travel experience:-
- Wheelchair Assistance: Wheelchair assistance is available for passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport.
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- Accessible Restrooms: ACA has accessible restrooms throughout the airport, including in terminals, restrooms, and other facilities.
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- TTY/TDD: TTY/TDD services are available for passengers who are deaf or hard of hearing. These services can be accessed through the airport’s customer service center.
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- Service Animals: Service animals are allowed in the airport and on flights, provided that they are properly trained and certified.
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- Visual Paging: Visual paging is available for passengers who are deaf or hard of hearing and require assistance.
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- Accessible Parking: Accessible parking spaces are available in all parking lots at ACA, including in the Central Terminal Area (CTA) parking lot.
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- Accessible Transportation: Accessible transportation options are available, including accessible taxis and ride-sharing services.
Virgin Australia Lounges and Waiting Areas at General Juan N. Álvarez International Airport
Virgin Australia operates a lounge at General Juan N. Álvarez International Airport (ACA) for eligible passengers. The lounge is located in Terminal 4, where Virgin Australia operates. The Virgin Australia Lounge at ACA offers a range of amenities and services to make the wait for your flight more comfortable and enjoyable. These include:-
- Complimentary Food and Beverages: The lounge offers a selection of complimentary food and beverages, including snacks, hot and cold dishes, and a range of beverages.
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- Free Wi-Fi: Passengers can enjoy free high-speed Wi-Fi throughout the lounge.
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- Business Facilities: The lounge offers a range of business facilities, including workstations, printing and scanning services, and meeting rooms.
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- Relaxation Areas: The lounge has several relaxation areas, including comfortable seating, a TV lounge, and a quiet zone.
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- Showers: Passengers can freshen up before their flight with a hot shower. Towels and toiletries are provided.
FAQs on ACA Airport Terminal Virgin Australia
Virgin Australia flies out of Terminal 4 at ACA Airport.
The Virgin Australia check-in counter is located in Terminal 4 at General Juan N. Álvarez International Airport.
Yes, General Juan N. Álvarez International Airport has a Virgin Australia lounge in Terminal 4.
The Virgin Australia baggage claim area is located in Terminal 4 at General Juan N. Álvarez International Airport.
Yes, General Juan N. Álvarez International Airport has several hotels located on-site and nearby.
Currency exchange services are available at several locations throughout ACA Airport, including in the terminal and in the Central Terminal Area (CTA).
The Virgin Australia ticket counter is located in Terminal 4 at ACA Airport.
Yes, General Juan N. Álvarez International Airport has free Wi-Fi available throughout the airport.
Charging stations are available throughout ACA Airport, including in the terminals and in the Central Terminal Area (CTA).
It is recommended to arrive at ACA Airport at least 2 hours before a Virgin Australia flight.
Food is allowed through security at ACA Airport, but there are restrictions on liquids and other items.
Yes, luggage storage services are available at ACA Airport.
The address of the Virgin Australia ACA Terminal is Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico.
The phone number for the Virgin Australia ACA Terminal is 52 744 446 5690.
ACA Airport offers a range of amenities and services, including shops, restaurants, lounges, and other facilities.
Ground transportation options at the Virgin Australia ACA Terminal include taxis, ride-sharing services, public transportation, and rental cars.
There are several nearby hotels and accommodations for Virgin Australia passengers at General Juan N. Álvarez International Airport.
Special assistance is available at the Virgin Australia ACA Terminal, including wheelchair assistance, accessible restrooms, and other services.
In case of lost or delayed baggage, passengers should contact the Virgin Australia baggage claim area at ACA Airport.
Passengers can contact the Virgin Australia ACA Terminal for further assistance by calling 52 744 446 5690 or visiting their website.
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