Wizz Air HEL Terminal – Helsinki-Vantaa Airport



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Wizz Air, the popular low-cost airline, has established a strong presence at the Helsinki-Vantaa Airport (HEL) in Helsinki City. The Wizz Air HEL Terminal serves as a crucial hub for the airline, providing passengers with a seamless and efficient travel experience.
Wizz Air HEL Terminal - Helsinki-Vantaa Airport
Wizz Air operates from Terminal 1 at HEL Airport. This terminal is a bustling hub of activity, housing numerous airlines and offering a wide range of amenities to ensure a comfortable and convenient travel experience.

What is the Wizz Air HEL Terminal Address and Location Map?

The Wizz Air HEL Terminal is located at:

Lentäjänkuja 1, 01530 Vantaa, Finland

The Wizz Air HEL Terminal is situated within Terminal 1 at the Helsinki-Vantaa Airport (HEL) in Helsinki City. Terminal 1 is one of the major terminals at HEL, serving as a hub for several international airlines.

Wizz Air HEL Terminal Location Map

To help passengers navigate the airport, here is a location map of the Wizz Air HEL Terminal: The map highlights the key areas of the Wizz Air HEL Terminal, including the check-in counters, security checkpoints, and departure gates used by Wizz Air flights. This information can help passengers plan their journey through the terminal and ensure a smooth travel experience.

How to Contact Wizz Air Terminal HEL?

To contact Wizz Air Terminal HEL International Airport, please use the following information:
Airport Name Helsinki-Vantaa Airport
Helsinki-Vantaa Airport Address Lentäjänkuja 1, 01530 Vantaa, Finland
Helsinki-Vantaa Airport Phone Number +1-877-445-3112 /  358 20 7083000
Wizz Air Contact Number/Chat Support https://wizzair.com/en-gb/information-and-services/contact/contact-us
Helsinki-Vantaa Airport Code HEL
Wizz Air Ticket Counter Hours 24/7
Type International
Wizz Air HEL Terminals Terminal 1
Wizz Air Official Website https://wizzair.com/en-gb
Official YouTube https://www.youtube.com/c/WizzAir
Official Facebook https://www.facebook.com/wizzair
Official Instagram https://www.instagram.com/wizzair
When contacting either Wizz Air or HEL Airport, please provide your flight details and a clear description of your query to ensure a quick and efficient resolution.

Wizz Air HEL Departure Terminal

Wizz Air operates its flights from Terminal 1 at the Helsinki-Vantaa Airport (HEL) in Helsinki City. Wizz Air’s flights depart from Terminal 1, which is one of the major terminals at HEL Airport. Terminal 1 is a modern, well-equipped facility that serves as a hub for several international airlines, including Wizz Air. Amenities at Wizz Air HEL Departure Terminal:
    • Check-in counters and self-service kiosks for quick and efficient check-in
    • Security checkpoints with ample lanes to minimize waiting times
    • A variety of dining and shopping options, including local and international cuisine
    • Free Wi-Fi throughout the terminal
    • Ample seating areas and charging stations for electronic devices
    • Accessible facilities and services for passengers with special needs
Terminal Layout and Gate Information: Wizz Air flights depart from the designated gate areas within Terminal 1. Passengers can refer to the terminal map or flight information displays to locate their specific gate number and ensure they arrive at the correct departure point. The terminal layout and gate assignments may vary, so it’s recommended that Wizz Air passengers check their flight details and terminal information prior to their travel date to familiarize themselves with the terminal layout and ensure a smooth departure experience. By operating from the well-equipped Terminal 1 at HEL, Wizz Air provides its passengers with a convenient and comfortable departure experience as they embark on their journeys.

Wizz Air HEL Terminal Arrivals

Wizz Air flights arriving at the Helsinki-Vantaa Airport (HEL) in Helsinki City will land at Terminal 1, the same terminal used for Wizz Air’s departures. Arrivals Process at Wizz Air HEL Terminal:
    • Customs and Immigration: Passengers will go through the customs and immigration checkpoint located within Terminal 1. This is where they will present their travel documents and undergo the necessary entry procedures.
    • Baggage Claim: After clearing customs, passengers can collect their checked luggage from the designated baggage claim carousels in the terminal.
By arriving at the same Terminal 1 that Wizz Air uses for departures, passengers can enjoy a seamless and efficient arrival experience at HEL Airport, making their onward journey more convenient and hassle-free.
Wizz Air HEL Terminal - Helsinki-Vantaa Airport

Queries Handled by Wizz Air HEL Terminal

The Wizz Air Terminal HEL staff handles a variety of queries related to air travel and airport procedures. Some common queries that passengers may have and the Wizz Air HEL Terminal staff can assist with include:
    • Check-in and baggage drop-off: HEL Wizz Air Terminal Passengers can approach the check-in counters or self-service kiosks for assistance with checking in for their flight and dropping off their luggage.
    • Flight information: HEL Wizz Air Terminal Passengers can inquire about their flight status, delays, cancellations, or gate changes.
    • Boarding passes: Passengers who have checked in online or through the Wizz Air mobile app can request a printed boarding pass from the HEL Wizz Air Terminal staff.
    • Seat assignments and upgrades: HEL Wizz Air Terminal Passengers can request seat assignments, changes, or upgrades if available.
    • Connecting flights: Passengers with connecting flights can inquire about transfer procedures, including baggage handling and HEL Wizz Air Terminal connections.
    • Lost or delayed baggage: Passengers who have lost or delayed baggage can report the issue to the HEL Wizz Air Terminal staff, who will assist in locating the luggage or filing a claim.
    • Immigration and customs: HEL Wizz Air Terminal Passengers arriving from international destinations can inquire about immigration and customs procedures, such as filling out forms or locating the appropriate lines.
    • General airport information: HEL Wizz Air Terminal Passengers can ask for information about airport facilities, such as restrooms, shops, restaurants, or lounges.
The HEL Wizz Air Terminal staff are trained to provide efficient and personalized assistance to ensure a smooth and enjoyable travel experience for all Wizz Air passengers. By addressing a wide range of queries and concerns, the terminal aims to meet the diverse needs of its customers.

Wizz Air Facilities and Services Available at Helsinki-Vantaa Airport

Wizz Air offers a range of facilities and services at Helsinki-Vantaa Airport (HEL) to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at HEL Airport for Wizz Air passengers include:
    • Online and mobile check-in: HEL Wizz Air Terminal Passengers can check in for their flights online or through the Wizz Air mobile app, allowing them to skip the check-in counters and head directly to the security checkpoints.
    • Check-in counters and self-service kiosks: HEL Wizz Air Terminal offers check-in counters and self-service kiosks at Terminal 1 for passengers who prefer to check in at the airport.
    • Baggage services: HEL Wizz Air Terminal provides baggage services, including checked luggage and carry-on baggage, at Terminal 1. Passengers can drop off their checked luggage at the baggage drop-off counters and collect it at the baggage claim area upon arrival.
    • Priority boarding: HEL Wizz Air Terminal offers priority boarding for passengers who have purchased this service or hold a Wizz Air membership.
    • In-flight amenities: HEL Wizz Air Terminal provides in-flight amenities, such as food and beverages, duty-free shopping, and in-flight entertainment, on its flights. Passengers can purchase these amenities during the flight or pre-order them online.
    • Connecting flights: HEL Wizz Air Terminal Passengers with connecting flights can inquire about transfer procedures, including baggage handling and terminal connections, from the terminal staff.
    • Lost or delayed baggage: Wizz Air Terminal HEL Passengers who have lost or delayed baggage can report the issue to the terminal staff, who will assist in locating the luggage or filing a claim.
    • Immigration and customs: Wizz Air Terminal HEL Passengers arriving from international destinations can inquire about immigration and customs procedures, such as filling out forms or locating the appropriate lines.
    • Airport facilities: Wizz Air Terminal HEL Passengers can find restrooms, shops, restaurants, and lounges at HEL Airport. Wizz Air also offers a lounge for its premium passengers.
By offering these comprehensive facilities and services at the HEL Airport, Wizz Air ensures that its passengers can enjoy a seamless and hassle-free travel experience from start to finish.

Why Must You Choose Wizz Air HEL Terminal?

Choosing Wizz Air’s HEL Terminal for your travel needs offers several benefits that can enhance your overall travel experience. Here are some reasons why you might consider choosing Wizz Air’s HEL Terminal:
    • Convenient location: HEL Airport is one of the busiest airports in the Finland, serving millions of passengers each year. Its convenient location and accessibility from various parts of Helsinki City and the surrounding areas make it a popular choice for travelers.
    • Affordable airfare: Wizz Air Terminal HEL is known for offering low-cost airfare, making it an attractive option for budget-conscious travelers. By flying with Wizz Air Terminal HEL , passengers can enjoy affordable airfare without compromising on the quality of service.
    • Wide range of destinations: Wizz Air operates flights to various destinations across Europe, the Middle East, and Asia. Passengers can choose from a wide range of destinations and enjoy a seamless travel experience with Wizz Air Terminal HEL.
    • Modern facilities and amenities: Wizz Air’s HEL Terminal offers a range of modern facilities and amenities, such as online and mobile check-in, self-service kiosks, baggage services, and in-flight entertainment. These facilities and amenities can enhance the overall travel experience for passengers.
    • Special assistance: Wizz Air Terminal HEL offers special assistance for passengers with disabilities, medical conditions, or special needs. Passengers can request wheelchair services, priority boarding, or other assistance from the terminal staff to ensure a comfortable and hassle-free travel experience.
    • Connecting flights: Wizz Air Terminal HEL offers connecting flights from HEL Terminal, making it easier for passengers to travel to their final destination. The terminal staff can assist passengers with transfer procedures and baggage handling to ensure a smooth transition between flights.
    • Duty-free shopping: Wizz Air’s HEL Terminal offers duty-free shopping, allowing passengers to purchase a range of items, such as perfumes, cosmetics, and electronics, at discounted prices.
Choosing Wizz Air’s HEL Terminal for your travel needs offers a range of benefits, including affordable airfare, modern facilities and amenities, special assistance, connecting flights, and duty-free shopping. Whether you are traveling for business or leisure, Wizz Air’s HEL Terminal can provide a convenient and enjoyable travel experience.

Parking and Transportation at Helsinki-Vantaa Airport

Helsinki-Vantaa Airport (HEL) offers various parking and transportation options to ensure a convenient and hassle-free travel experience for passengers. Here are some of the parking and transportation options available at HEL Airport: Parking Options
    • Short-term parking: HEL Airport offers short-term parking options for passengers who need to park their vehicles for a few hours or less. The short-term parking lots are located near the terminals and offer hourly rates.
    • Long-term parking: HEL Airport offers long-term parking options for passengers who need to park their vehicles for several days or more. The long-term parking lots are located further away from the terminals and offer daily rates.
    • Valet parking: HEL Airport offers valet parking services for passengers who prefer a more convenient parking option. Passengers can drop off their vehicles at the valet parking stand, and the valet staff will park their vehicles in a secure lot.
Transportation Options
    • Taxis: Taxis are available at HEL Airport 24/7 and offer a convenient way to travel to and from the airport. Passengers can find taxi stands outside each terminal.
    • Ride-sharing services: Ride-sharing services, such as Uber and Lyft, are available at HEL Airport. Passengers can use their smartphones to book a ride and pay for their trip using the app.
    • Public transportation: HEL Airport is accessible via public transportation, including buses and trains. Passengers can take the AirTrain to Jamaica Station, where they can transfer to the Long Island Rail Road or the subway.
    • Car rentals: Car rental services are available at HEL Airport, allowing passengers to rent a car for their trip. Passengers can find car rental agencies at the Rental Car Center, located near the airport.
    • Shuttle services: Shuttle services are available at HEL Airport, offering a convenient and affordable way to travel to and from the airport. Passengers can book a shuttle service online or at the airport.
HEL Airport offers various parking and transportation options to ensure a convenient and hassle-free travel experience for passengers. Passengers can choose from short-term and long-term parking options, valet parking, taxis, ride-sharing services, public transportation, car rentals, and shuttle services. By choosing the option that best suits their needs, passengers can enjoy a smooth and stress-free travel experience at HEL Airport.

Nearby Hotels and Accommodation at Helsinki-Vantaa Airport

If you need accommodation near Helsinki-Vantaa Airport (HEL), there are several options available. Here are some nearby hotels and accommodations that you can consider:
    • Courtyard by Marriott Helsinki HEL Airport: This hotel is located just a few minutes away from HEL Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a restaurant, and a bar.
    • Hampton Inn NY-HEL: This hotel is located just a mile away from HEL Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a complimentary breakfast, and a 24-hour business center.
    • Hilton Helsinki HEL Airport: This hotel is located just a few minutes away from HEL Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a restaurant, and a bar.
    • Fairfield Inn & Suites by Marriott Helsinki HEL Airport: This hotel is located just a few minutes away from HEL Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a complimentary breakfast, and a 24-hour business center.
    • Crowne Plaza HEL Airport Helsinki: This hotel is located just a few minutes away from HEL Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a restaurant, and a bar.
    • La Quinta Inn & Suites by Wyndham HEL Airport: This hotel is located just a few minutes away from HEL Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a complimentary breakfast, and a 24-hour business center.
There are several nearby hotels and accommodations available near HEL Airport that offer convenient shuttle services to and from the airport. Whether you are looking for a budget-friendly option or a luxurious stay, you can find a range of accommodations to suit your needs. By choosing an accommodation that best suits your needs, you can ensure a comfortable and hassle-free stay near HEL Airport.

Special Assistance at Helsinki-Vantaa Airport (HEL)

Helsinki-Vantaa Airport (HEL) provides special assistance and services to travelers with disabilities, as well as elderly passengers, to ensure a comfortable and accessible travel experience. Here are some of the services and resources available:
    • Accessible facilities: HEL has accessible restrooms, elevators, and water fountains throughout the terminals. Additionally, all terminals are equipped with accessible parking spaces and curbside drop-off zones.
    • Wheelchair assistance: Wheelchair service can be requested through your airline or at the airport. Airline personnel or a service provider can assist with wheelchair transportation between terminals and gates.
    • Escort passes: Escort passes are available for companions assisting passengers with disabilities. These passes allow the companion to accompany the passenger through security and up to the departure gate.
    • Visual paging: Visual paging is available for passengers with hearing impairments. This service is provided at the airport’s information counters.
    • Assistance for passengers with cognitive disabilities: HEL offers resources and support for passengers with cognitive disabilities, such as Wings for Autism, a program that helps familiarize passengers with the airport environment.
    • Service animal relief areas: HEL has designated service animal relief areas both pre- and post-security.
    • TTY/TDD services: HEL offers TTY/TDD services for passengers with hearing or speech impairments. These services are available at the airport’s information counters and can also be found at select payphones.
    • Accessible transportation: Accessible transportation options are available at HEL, including wheelchair-accessible taxis, buses, and shuttles.
To request special assistance, it’s recommended to contact your airline at least 48 hours prior to your flight, as they can best coordinate with the airport to ensure your needs are met.

Wizz Air Lounges and Waiting Areas at Helsinki-Vantaa Airport

Wizz Air currently operate any lounges at Helsinki-Vantaa Airport (HEL). Wizz Air is a low-cost airline that generally offer lounge access or premium services as part of their standard fare. Ppassengers traveling with Wizz Air can still access various waiting areas and amenities available throughout HEL Airport. Each terminal has seating areas, restaurants, cafes, shops, and other facilities. Some terminals may have designated quiet areas or workstations for passengers who need a more peaceful environment while waiting for their flights. For passengers who prefer a more comfortable and exclusive experience, HEL has several airport lounges operated by airlines, alliances, and third-party companies. These lounges may be accessible through lounge membership programs, premium credit cards, or by purchasing day passes. Some lounges at HEL include:
    • Air France Lounge: Located in Terminal 1, near Gate 1.
    • Delta Sky Club: Several locations in Terminals 2 and 4.
    • Virgin Atlantic Clubhouse: Located in Terminal 1.
    • Swiss Lounge: Located in Terminal 1.
    • Lufthansa Business Lounge and Senator Lounge: Located in Terminal 1.
    • The Centurion Lounge: Operated by American Express, located in Terminal 1.
Keep in mind that these lounges may require membership, a premium cabin ticket, or a fee for entry. To confirm the most up-to-date information about lounges and their access requirements, it’s recommended to check the HEL Airport website or contact the specific lounge provider.

FAQs on HEL Airport Terminal Wizz Air

Here are the answers to the frequently asked questions (FAQs) regarding Wizz Air and Helsinki-Vantaa Airport (HEL):
What terminal does Wizz Air fly out of at HEL Airport?

Wizz Air operates out of Terminal 1 at Helsinki-Vantaa Airport.

Where is the Wizz Air check-in counter located at Helsinki-Vantaa Airport (HEL)?

The Wizz Air check-in counter is located at Terminal 1, near the departure area. Specific counters are typically marked with the Wizz Air logo.

Does Helsinki-Vantaa Airport have a Wizz Air lounge?

No, HEL Airport does not have a dedicated Wizz Air lounge. However, passengers can access general airport lounges, depending on their ticket class or loyalty status.

Where can I find the Wizz Air baggage claim area at Helsinki-Vantaa Airport?

The Wizz Air baggage claim area is located in Terminal 1 at the designated baggage reclaim belt for international arrivals.

Does Helsinki-Vantaa Airport (HEL) have a hotel?

Yes, there are several hotels near HEL Airport, including the TWA Hotel, which is located within the airport complex, and others like the Hilton Garden Inn, Crowne Plaza HEL, and Holiday Inn Express nearby.

Where can I exchange currency at HEL Airport?

Currency exchange services are available at various locations throughout the terminals, including in Terminal 1, where Wizz Air operates. Look for kiosks like Travelex for currency exchange.

Where can I find the Wizz Air ticket counter at HEL Airport?

The Wizz Air ticket counter is located in Terminal 1 near the check-in area.

Does Helsinki-Vantaa Airport have Wi-Fi?

Yes, HEL Airport offers free Wi-Fi to passengers throughout all terminals. The service is provided by Boingo Wireless.

Where can I find a charging station at HEL Airport?

Charging stations are available throughout HEL Airport in various locations, including in seating areas, gates, and lounges. Many of the terminals have built-in charging points near the seating areas.

How early should I arrive at HEL Airport for a Wizz Air flight?

For international flights, it is recommended that passengers arrive at least 3 hours before the scheduled departure time.

Can I bring food through security at HEL Airport?

Yes, you can bring food through security, but it must comply with TSA regulations regarding liquids and gels (e.g., beverages and dips).

Can I store my luggage at HEL Airport?

Yes, HEL Airport offers luggage storage services through companies like Luggage Forward or Luggage Storage HEL, where you can store your bags for a fee.

What is the address of the Wizz Air HEL Terminal?

Wizz Air operates out of Terminal 1 at HEL Airport, located at Lentäjänkuja 1, 01530 Vantaa, Finland.

What is the phone number for the Wizz Air HEL Terminal?

Wizz Air does not have a specific phone number for its operations at HEL, but you can contact the general Wizz Air customer service for assistance at 358 20 7083000.

What amenities and services are available at the Helsinki-Vantaa Airport (HEL)?

HEL offers a wide range of amenities including restaurants, duty-free shopping, free Wi-Fi, lounges, charging stations, baggage services, and more. There are also services for travelers with special needs and business services.

What ground transportation options are available at the Wizz Air HEL Terminal?

Ground transportation options at HEL include Yellow Cabs, ride-share services like Uber and Lyft, the AirTrain HEL, public buses, and private car services. These are all accessible from Terminal 1.

Are there any nearby hotels or accommodations for Wizz Air passengers at Helsinki-Vantaa Airport?

Yes, there are several hotels close to HEL, including the TWA Hotel within the airport, and others such as the Holiday Inn Express, Hilton Garden Inn, and Crowne Plaza.

What special assistance is available at the Wizz Air HEL Terminal?

Wizz Air offers special assistance to passengers with reduced mobility or other special needs. Assistance can be arranged by contacting Wizz Air in advance or at the airport.

What is the process for handling lost or delayed baggage at the Helsinki-Vantaa Airport?

If your baggage is lost or delayed, you should report it immediately to the airline’s baggage services desk in Terminal 1. Wizz Air will assist you in filing a claim and tracking your baggage.

How can I contact the Wizz Air HEL Terminal for further assistance?

While there is no direct contact for the Wizz Air counter at HEL, you can contact Wizz Air customer service through their website or call their customer support number. For baggage or check-in-related issues, speak with Wizz Air staff at the airport in Terminal 1.

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